Carique McKnight

**** ******** **

Palm Bay, FL 32909

321-***-****

ad20n1@r.postjobfree.com

EXPERIENCE

Pollin ManuFactures, Jamaica — Customer service Agent

January 2009 - November 2014

Artistic design of furniture interior design for home and advertisement for the business

Fedex, Orlando — Customer service Agent/Jumper

November 2014 - June 2017

Organization of route and the delivery of the packages while on route

Spectrum, Maitland — Customer service Agent/Technical support/Sales support/Sales

June 2017 - June 2022

Spectrum video repair from 2017-2019 where I achieved level 2 job entailed fixing your tv through identifying what the issue actually was through proper discovery questions and your description of the issues the customer is having.

Spectrum sales support 2019-2021 this department deals with coding accounts so that the equipment works correctly with the correct services and the appropriate and making sure the accurate discounts work.While in that department I also attained level 2 and did floor support for the majority of the time.

Cuhaci Peterson, Orlando— Engineer Technician

June 2022 - Present

Electrical design and remodel design for Grocery stores, Vision centers, Pharmacies and Auto care centers. These designs included: Light placements, outlet placements and load calculation for panel schedules and producing one line diagrams. I coordinated with architects, mechanical engineers and photometric designers for proper equipment placement to produce accurate drawings. I was also the point of contact for the power companies to obtain and relay relevant information for the projects including but not limited to fault current information.

EDUCATION

Calabar High School, Jamaica — Diploma

August 2003 - June 2005

Bayside High School, Palm Bay Fl— Diploma

August 2005 - May 2008

Eastern State University, Melbourne Fl — Associates in Science

January 2009 - July 2011

Florida Medical Training Institute, Melbourne Fl — Certification

May 2011 - July 2011

University of Central FL, Orlando Fl — Bachelor of Science in Biology

August 2011 - July 2013

Daytona State College, Daytona Beach Fl — Bachelor of Science in Electrical Engineering Technology

January 2021 - Inprogress

SKILLS

Great customer service

Attentive to details

Time management

Self-motivated; Able to set eective priorities

Strong organization and human relation skills

Quick learner

Strong computer skills operating computer programs: Microsoft office, Auto cad, Revitt, Bluebeam, Share point, Microsoft teams, Skype, Webex, Cisco, Outlook, Python, Java, Photoshop, Procreate, Paint, and fixing computer issues

LANGUAGES

English and Patwa