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Customer Service Support Specialist

Location:
Orange County, CA
Posted:
January 22, 2024

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Resume:

SHONNA HALLQUIST

***** ******* ****, ****# ***, Laguna Niguel, CA 92677 · 949-***-****

ad20l6@r.postjobfree.com

I am a self-driven, highly motivated professional with strong customer service and communications skills, seeking a challenging yet rewarding career.

EXPERIENCE

ADMINISTRATIVE SUPPORT SPECIALIST, JWILLIAMS sTAFFING, 2020 – pRESENT

Provide administrative and clerical support for day-to-day office activities, including filing, and data management. Multi-task in a fast-paced environment. Well-organized, deadline driven and adapt to changing environments.

APARTMENT LEASING CONSULTANT, npm sTAFFING, 2019 – pRESENT

Sales coordinator and service representative. Manage all leases from potential and existing clients. Coordinate viewings for rental properties. Negotiate lease terms. Promote unoccupied properties utilizing various advertising techniques.

BUDGET MANAGER, GROUND CONTROL CONSTRUCTION COMPANY, 2017-2019

Responsible for accounts receivables and accounts payables, in addition to payroll. Daily direct contact with customers to negotiate payment, billing rates, and resolve overpayments. Liaison between contracted attorneys for submission of lien waivers to secure funding for job sites.

BANKING OFFICER, wells fargo bank, 1997-2005

Assisted clients in the opening, closing, and management of banking accounts. Cross-sell bank products and services. Focused on attrition of high value new client relationships, and serviced and resolved issues for existing clients. Managed a four-person sales team including training and leadership

MEDICAL ASSISTANT, ASSOCIATED GASTRO sTAFFING, 1990-1996

Provided administrative, patient and physician support. Management of office master calendar. Duties included bookkeeping and billing, scheduling of appointments, filling out insurance forms, arranging laboratory services, taking vitals, and office management.

EDUCATION

KAPLAN UNIVERSITY, BUISNESS ADMINISTRATION, 2010-2014

SADDLEBACK COLLEGE, GENERAL EDUCATION AND STUDIES, 1995-1997

SOUTHERN CALIFORNIA COLLEGE, MEDICAL CLERICAL OCCUPATIONS, 1984-1986

SKILLS

Determined, Problem Solver

Dependable and Reliable

Effective in Time Management

Team building, Follow Protocols

Detail Oriented, Organized

Administrative Skills, Interpersonal Skills



Contact this candidate