Customer Service First Shift

Ladedra Hampton

*** **** **** ****

Duncanville, TX 75137

Phone: 901-***-****

E-mail: **************@*****.***

Objective

A strong service-oriented individual looking to enhance abilities with full-time employment.

Skills

Customer service, Communication Oriented, Computer skills

Certifications

Forklift Certified

Education

East High School 3206 Poplar Avenue Memphis, TN 38111 (2001)

Experience

Office Clerk 6/2021 -1/2023

Texas Health and Commission (1111 W Ledbetter Dr. #400 Dallas, TX 75224)

Provide customer service while processing cases and remote inbound and outbound calls. Used organizational and time management skills to complete tasks. Maintained professionalism to assist in creating a flourishing work environment amongst coworkers and customers.

Forklift Driver 2/2020-5/2021

Nike Factory (4099 Plaza Dr. Memphis, TN 38116)

Used forklift to organize and stock inventory. Documented item locations while receiving and picking products to be shipped.

Receptionist 2/06/2019 – 2/2020

Opt Lighting (721 Brooks Rd. Memphis, TN 38116)

Greet and assist visitors in a courteous manner, answer direct calls and respond to inquiries, record messages accurately & make appointments. Provide information, processes outgoing mail, record, date stamp and distributes all incoming mail, ensure the Administrative Offices and Reception Area are kept clean and organized.

Desk Clerk 2/2018 – 12/2018

Total Package (3041 Covington Pike Memphis, TN 38128)

Answer, direct calls and respond to inquiries, record messages accurately & make appointments, processes outgoing mail, record, date stamps and distributes all incoming mail. Ensure the Administrative Offices and Reception Area are kept clean and organized.

Customer Service Representative 11/2015 – 03/2021

The Circle Design 5041 Whitworth Memphis, TN 38116

Answer busy phones, schedule appointments, process mail, file documents attend to daily office duties in a busy home improvement company atmosphere.

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