Human Resources Talent Acquisition

Synthia Auni

+1-226-***-**** Toronto, ON **************@*****.*** www.linkedin.com/in/synthia-auni 1

SUMMARY

An experienced HR specialist with over three years of expertise in Talent Acquisition, Payroll, and Administration, driven by a passion for the field and a commitment to advancing HR strategies and fostering a positive workplace environment. Seeking a full-time HR role to drive effective HR strategies and enhance workplace positivity. SKILLS AND KNOWLEDGE AREAS

• 3+ years experience in Human Resources administrative roles

• CHRP in progress

• Possesses strong analytical abilities with meticulous attention to detail, coupled with adaptability and rapid learning skills to new environments and quick acquisition of knowledge.

• An outstanding leader who excels in communication, promoting teamwork and motivating teams to reach shared objectives.

• Exhibits exceptional interpersonal and written communication skills, adept at building strong connections and delivering information with clarity and effectiveness.

• Proficient in utilizing MS Office: Word, Excel, PowerPoint, Outlook, Teams

• Demonstrate strong problem-solving and conflict-resolution skills in various professional settings, effectively resolving issues to enhance team collaboration and organizational efficiency.

• Proficient in English, Bengali Languages.

EDUCATIONAL HISTORY

Human Resources Management (Postgraduate Certificate) Dec 2023 GEORGE BROWN COLLEGE, TORONTO, ON

Bachelor of Business Administration, BBA Apr 2016

Major: Human Resource and Marketing

NORTH SOUTH UNIVERSITY, DHAKA, BANGLADESH

PROFESSIONAL EXPERIENCE

HR Coordinator (Co-op, Full time) Sep 2023 – Dec 2023 GEORGE BROWN COLLEGE, TORONTO, ON

• Helped throughout the recruitment process, encompassing tasks such as posting job openings, assessing candidates, preparing for resume, cover letter and interviews resulting in successful hiring procedure.

• Boosted recruitment efforts through proactive engagement in interview panels, which enhances the organization's reputation for excellence in hiring.

• Advised students, maintaining confidentiality, problem solving.

• Reviewed high volume document submission on the ORBIS system to help students.

• Participated in the career fairs/Open House fostered valuable connections between job seekers and potential employers.

Customer Service Representative Sep 2021 - Mar 2022 HSB CANADA, TORONTO, ON

• Processed new business and renewal accurately and efficiently in accordance with established guidelines.

• Handled claims from start to finish, including gathering all necessary information, determining coverage, and communicating with clients.

Synthia Auni

+1-226-***-**** Toronto, ON **************@*****.*** www.linkedin.com/in/synthia-auni 2

HR & Administrative Assistant Apr 2019 - Feb 2020

DYNACARE (LABORATORY & HEALTH SERVICE CENTRE), LONDON, ON

• Delivered employee training programs and orientation sessions while consistently producing comprehensive daily, weekly, and monthly administrative reports, to foster a well-informed and highly trained workforce.

• Administered employee personal files and executed bi-weekly payroll for staff.

• Provided customer service by promptly addressing inquiries, enhancing overall client satisfaction and engagement.

• Attended meetings for preparing correspondence and meeting minutes.

• Supervised the coordination of logistics for company events, travel arrangements, and office inventories to enhance operational efficiency and cost-effectiveness. HR Assistant Manager Nov 2017- Feb 2019

LANKAN ALLIANCE FINANCE LIMITED (LAFL), BANGLADESH

• Led the overall recruitment process; coordinated job postings (social media, company website and other digital platforms), reviewed resumes, conducted recruitment test, arranged interviews(online/offline), checked reference, prepared employee offer letter, and hired employees to compete within the industry.

• Participated in on and off campus university recruitment to share valuable information with students.

• Coordinated training sessions and maintained employee personal files to keep updated.

• Organized and facilitated new hire onboarding and offboarding processes including prepared paperwork and updated the HRIS System.

• Facilitated exit interviews to systematically collect feedback and insights from departing employees, and subsequently analyzed and summarized the acquired data to identify trends and areas for improvement. HR Management Trainee Nov 2016 - Oct 2017

LANKAN ALLIANCE FINANCE LIMITED (LAFL), BANGLADESH

• Worked with the management team to draft the Human Resources Policy, Provident Fund Policy and Employee Code of Conduct and presented to the Company Board of Directors for approval.

• Managed internal communication for the company; informed all staff timely regarding changes in company policies, procedures, and initiatives to improve the office environment. OTHER EXPERIENCE

Coop student (Consumer Brand), ACI Limited. Dhaka, Bangladesh Dec 2015 - Mar 2016

• Conducted market research to identify customer trends, monitored monthly sales volume and initiated digital marketing campaign for new product to improve the portfolio performance) Undergraduate Teaching Assistant, North South University, Dhaka, Bangladesh Apr 2015 - Dec 2015

• Assessed class assignment, class test scripts, prepared grade sheet. Junior Customer Service Executive, Grameenphone, Dhaka, Bangladesh Apr 2015 - July 2015

• Solved queries to ensure customer satisfaction.

• Maintained customer profile/record.

Community worker and Volunteer, North South University, Dhaka, Bangladesh Jan 2015 - May 2015

• Led a team of 20 members and around 50 volunteers to plan and organize different inter-university competitions and Organized charity events for distressed people during different festivals.

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