Achta Belndoum

Phoenix, AZ *****

ad20j0@r.postjobfree.com

+1-623-***-****

Dedicated professional hard-working individual . I always strive for greatness . Able to grasp new concepts quickly .I am committed to providing high quality service and building strong relationships. Skilled in several areas including customer service, paying close attention to detail,handling payments, troubleshooting, sales, QA, Etc .

Authorized to work in the US for any employer

Work Experience

Transportation Specialist

Amazon - Tempe, AZ

August 2023 to January 2024

I was assisting drivers and carriers with in transit disruptions . Shipping Clerk/Freight coordinator

Conair - Phoenix, AZ

January 2023 to July 2023

I did a range of things working with BOL’s paying close attention to detail. Providing great customer service in the freight office . Scheduling pickups,checking in drivers, filing and responding to emails. Creating and tendering orders and more . I have experience in PKMS,WMI, yard view, WDI and SAP. CSR/Quality Assurance Analyst

Wells Fargo - Phoenix, AZ

December 2021 to December 2022

I started off on the phone as a customer service rep taking inbound calls .I later changed departments and as a member on the tactical team I reviewed calls and reviewed phone notes,ensuring agents are properly documenting calls .

Customer Service Representative

Consumer Cellular - United States

March 2021 to December 2021

I did a range of things. I took payments from customers, helped customers with any mobile issues . I did trouble shooting also assisted customers with purchasing devices that best fit their needs. Assembly Line Worker

Shrears - Phoenix, AZ

December 2018 to June 2019

Pack and label.

Sales Representative

Empereon Constar - Phoenix, AZ

August 2017 to August 2018

Education

College Degree in Dentistry

UEI College - Phoenix, AZ

January 2022 to Present

Hope High School

January 2015 to May 2019

Some high school

Skills

• Call Center

• Customer Service

• English

• Typing

• Cash Handling

• Insurance Verification

• Salesforce (1 year)

• CRM software (1 year)

• Software Troubleshooting

• Data entry (Less than 1 year)

• Troubleshooting

• Banking (1 year)

• Technical Support

Languages

• French - Fluent

Certifications and Licenses

First Aid Certification

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