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Customer Service Los Angeles

Location:
Stone Mountain, GA
Posted:
January 22, 2024

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Resume:

Kenneth Onweh

**** ******** ****

Stone Mountain GA 30087

Phone: 470-***-****

Email Address: ad20hc@r.postjobfree.com

SKILLS:

Diagnose and Repair IBM and Compatible Micro Computers, including Laptops, Desktops & Servers.

Diagnose and Repair Apple Mac Computer Products: Desktops, Laptops and All-in-One

Strong understanding of Computer Hardware, Install & Configure Hardware Modules

Advance Knowledge of Windows and MacOS Operating Systems and Office Applications.

Install and Configure Windows and MacOS on PC and Mac Computers

EDUCATION:

Computer Repairs, Metro-Skill Center, LA Unified School District, Los Angeles, California 1993

B.A. (Hons.) Philosophy, University of Nigeria, Nsukka, 1985.

EXPERIENCE:

2023 - 2023 WireTech, AT&T

•Splise and Install Fiber Internet Services

•Demonstrate, Setup up and Configure Clients' Internet Service using SmartHome Manager Software.

•Maintain Excellent Customer Service.

2000 – 2021 Manager, MICROPATH’S Computer Warehouse, Atlanta GA

•Purchase bulk off-lease/used Computer products from corporate and Govt. Agencies

•Negotiated Purchases and Sales Contracts

•Assemble, install, refurbish, upgrade and troubleshoot IBM/Compatible Computers

•Install and configure major PC devices, including Apple Computer Products

•Manage office activities including hiring, personnel, correspondence and research

•Maintain impeccable customer service and supervised 4 employees

1996– 1999 Manager/Graphic Designer, PACMAC COPIES, Marietta GA

•Design, typeset, print, copy, bind and distribute documents such as brochures/presentations, training manuals, reports and journals

•Manage office activities including hiring, personnel, correspondence and research

•Maintain excellent customer service and supervised 2 employees

1994 – 1996 Computer /Copy Consultant Associate, Kinko’s East Cobb, Marietta GA

•Design, typeset, print, copy, bind and distribute documents such as brochures/presentations, training manuals, reports and journals

•Run Xerox High Speed Docutech 135, Color Copiers and connected printing devices

•Assist customers with use of computer application programs & Maintain excellent customer service

1993– 1994 Office Manager, African Times, Los Angeles, CA

•Managed office activities such as hiring, personnel, correspondence and research

•Supervised sales of ad spaces, Proof reading, ensured accuracy of page layout and coordinated weekly production of The African Times Newspaper

•Supervised 5 employees

1988 -1992 Senior Human Resource Generalist, Anambra State Dept. of Health, Enugu, Nigeria

•Lead Project Manager, Departmental Purchasing and Contract Administration

•Wrote Executive Memos, Policy Papers and Speeches for the CEO (State Commissioner) for Health, and for the State Governor on Health related matters.

•Served on State Arbitration Board on Health Personnel Matters

REFERENCES: Available upon request.



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