Ross Hill

Assistant Manager - Chick-fil-A

Palmyra, NJ 08065

ad20fa@r.postjobfree.com

215-***-****

Honest, confident, hardworking leader; a person of keen judgment with a record of integrity and dependability, poised to leverage education and experience toward launching a successful career in the field of restaurant management.

PROFESSIONAL KNOWLEDGE/EXPTERISE

• Team Building/Staff Training • Policies and Procedures

• Customer Service/Guest Relations • Facilities/Safety Management

• Purchasing/Inventory Management • Continuous Performance Improvement

• Cost Containment/Control • Microsoft Office

• Quality Assurance/Control • POS Systems Including Micros Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Chick-fil-A - Trevose, PA

August 2014 to Present

General Manager

Muscle Maker Grill - Langhorne, PA

September 2013 to August 2014

Manager

Parx Racing - Concordville, PA

February 2008 to September 2013

Assistant Manager

Wendy's - Pittsburgh, PA

September 2006 to February 2008

Kitchen Manager

Ponderosa Steakhouse - Greensburg, PA

July 2003 to September 2006

Assistant General Manager

Garfield's Restaurant & Pub - Evansville, IN

2001 to 2003

General Manager

Grandy's Restaurant - Evansville, IN

1996 to 2001

HIGHLIGHTS OF QUALIFICATIONS AND ACCOMPLISHMENTS

• Successfully managed all restaurant operations while achieving over $5,000,000 in annual sales.

• Created new business through community involvement and active public relations programs.

• Interacted with the Union for their protocol for discipline, scheduling, and seniority.

• Taught employees the "right attitude" to ensure the highest level of service is maintained.

• Constantly in the company's top 10% for labor and food costs by surpassing our goals.

• Taught employees the "right attitude" to ensure the highest level of service is maintained.

• Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss. Education

High school or equivalent

Skills

• Customer Service

• Leadership Experience

• Supervising Experience

• Assistant Manager Experience

• Restaurant Management

Military Service

Branch: Navy

Rank: E-5

February 1986 to January 1995

Assessments

Written Communication — Familiar

February 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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