Customer Service Lab Technician
Resume:
Talamas Almonord
***************@*****.***
North Providence, Rhode Island
Professional Experience
****/** – present
Warwick, Rhode Island
****/** – 2023/06
North Providence,
Rhode Island
2020/07 – 2020/12
Gallatin, Tennessee
Networking Lab Technician Intern
Community College of Rhode Island
Participate in security testing and vulnerability assessments. Perform routine maintenance on networking hardware to ensure proper functioning. Troubleshoot and diagnose issues with network infrastructure and devices. Ensure that lab setups comply with relevant industry standards and regulations. Sales Specialist
LOWES
Met and exceed sales target goals for my departments products. Ensure that products are properly stocked, organized, and visually appealing on the sales floor.
Stay updated on training materials provided by Lowe's to enhance product knowledge and customer service skills.
Address customer inquiries, concerns, and provide solutions to ensure a positive shopping experience.
Warehouse Lead
Gap Inc.
Coordinated daily workflow, assigning tasks and priorities to team members to meet production and shipping goals.
Conducted regular audits of inventory levels and reconciled discrepancies promptly. Oversaw day-to-day operations of the warehouse, ensuring timely and accurate receipt, storage, and distribution of Gap products.
Collaborated with other departments to improve cross-functional communication and streamline processes.
Education
2025/05
Warwick, Rhode Island
2020/06
Hendersonville, Tennessee
Associates of Science in Cybersecurity
Community College of Rhode Island
High School Diploma
Hendersonville High School
Skills
Networking Protocols
In-depth knowledge of networking protocols, including TCP/IP, UDP, BGP, OSPF, and others.
Subnetting & IP Addressing
Ability to design and implement IP addressing schemes and subnetting.
Collaboration and Communication
Effective communication skills to work with cross- functional teams, and end-users.
Python
Microsoft365
(Excel, PowerPoint, Outlook, Project, Access)
Routing/Switching
Proficiency in configuring and managing routers and switches
Analytical Thinking
Strong analytical and problem-solving skills to assess complex network issues and implement effective
solutions.
Relevant Coursework
CCNAv7: Enterprise Networking, Security, and Automation Databases CCNA: Switching, Wireless, and Routing Essentials
Intro to Cybersecurity: Practicum/Capstone
Software Linux
Network Security Hardware
Computer Forensics
Defending External Threats
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