Communication skills and customer service

TARANPREET KAUR

**** **** ****** ******, ******, BC V3W5L4

604-***-****– ********************@*****.***

PRIMARY SKILLS

Accomplished and energetic sales associate with a solid history of achievement in costumer service. Motivational leader with strong organizational and prioritization abilities. Areas of expertise include active listening, critical thinking, and persuasive skills.

SKILLS

*Active listening

*Persuasion

*Customer service

*Team leadership

*Decision -marketing

*Store management

*Customer and personal service

*Food production

EXPERIENCE

*Greet customers and ascertain what each customer wants or needs.

*Recommended, select, and help locate or obtain merchandise based on customer needs and desires.

*Answer questions regarding the store and its merchandise.

*Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

*Open and close cash register, performing tasks such as counting money, separating charge slips, coupons, vouchers, balancing cash drawers and making deposits.

*Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

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