JACLYN HICKS
*** ******** *** ***** ** Paul MN **075 952-***-****
************@*****.***
OBJECTIVE
To be a diligent, reliable and friendly receptionist SKILLS & ABILITIES
– Telephone and front desk reception, customer service, filing, database and records management. Administrative support, reports and spreadsheets, complaint handling and data entry.
Owner and Operator of Jackie’s Cleaning Service
Lakeville, Minnesota
– Promote services via social media platforms to improve brand identity and generate warm leads. Professional cleaner with strong organizational and superior time and resource management capabilities. Dedicated to completing projects on time and surpassing expectations. Versed in executing diverse tasks in fast paced environments. Dependable business owner who builds genuine trustworthy relationships with clients.
Guest Service Associate, European Wax Center
Burnsville Minnesota
– Educated guests about services, products, and promotions. Managed guest relations in a fast paced environment while handling the daily flow of the center. Strong ability to collaborate as a team to reach daily goals while maintaining a friendly and positive attitude. First Impression Team Member (FIT), Coles Salon
Apple Valley, Minnesota
– Provided excellent service consistent with Cole’s service standards and brand attributes. Maintained a welcoming environment by anticipating guest needs. Scheduled appointments for many different services while making sure booking times were correct per stylist on a busy phone system. Processed payments for services performed in the salon/spa while making sure the guests experience was a pleasant one.
EDUCATION
Rasmussen College, Online Campus
Coon Rapids High School, Coon Rapids MN
REFERENCES
Robyn Cottrell
Supervisor, Hennepin County
Thomas Walberer
Owner, The Cabinet Guy