Customer Service Data Entry
Resume:
Anitra Atkins
Greer, SC *****
*****************@*****.***
Experienced Administrative Specialist with a demonstrated history of working in the telecommunications and finance industry. Skilled in Receptionist Duties, Internet Explorer, Technical Support, Easily Adaptable, and Customer Satisfaction. Authorized to work in the US for any employer
Work Experience
Title Clerk
TD Bank - Greenville, SC
November 2021 to July 2023
Title maintenance including name and state changes, title release, database management and title research.
Exceeded productivity goals consistently. Mentored other team members Banking Specialist
Sitel/USAA - Spartanburg, SC
March 2021 to September 2021
Field banking questions from members.
Order/cancel new banking products
Meet or exceed member satisfaction by survey
Customer Service Representative
Concentrix - Greenville, SC
September 2020 to January 2021
Assist customers with benefits and eligibility information for health insurance. Meet or exceeded call quality standards
Mobile Expert
GP Mobile - Greenville, SC
June 2020 to July 2020
•Cellular sales and activations
• Customer Service
• Cash Handling
Assistant Manager
Lil Cricket - Spartanburg, SC
April 2020 to June 2020
• Customer Service
• Back Office paperwork, invoices, and orders
• Bank Deposits and Daily Profit/Loss reports with cash handling Sales Rep
Metro by T-Mobile - Greer, SC
August 2019 to January 2020
•Cellular sales and activations
• Customer Service
• Cash Handling
CSR
REALPAGE
May 2018 to July 2019
• Call Center
• Customer Service
• Inbound/Outbound Calls, Emails
Direct Care Staff
EXCALIBUR YOUTH SERVICES
November 2017 to May 2018
• Group Sessions
• Care/Psychiatric Patients
Data Entry/accounting
NUS CONSULTING GROUP
February 2016 to November 2017
• Data Entry
• Accounts Receivable
Customer Service Rep
TRUEGROUP SOLUTIONS
November 2015 to December 2015
Customer Service/Support • Call Center
Customer Service Rep
HIRE DYNAMICS
July 2014 to November 2014
• Call Center
• Financial Aid/Tech Support
• Customer Service
Custodian
ABM JANITORIAL/BMW
March 2014 to July 2014
• Server
• Food Prep
Quality Inspector
MS Companies - Duncan, SC
April 2013 to February 2014
Quality control
Inspection
Rework/repair
Temp contracts with multiple BMW suppliers
Administrative Assistant
TOP TURF LAWN CARE
September 2011 to April 2012
• Customer Service
• Billing/Collections • Data Entry
Education
HS DIPLOMA
RIVERSIDE HIGH SCHOOL
1997
Skills
• Technical Support
• Store Management Experience
• Typing
• Custodial Experience
• English
• Customer service
• Medical office experience
• Cash handling
• Customer support
• Microsoft Word
• Phone etiquette
• Cashiering
• Filing
• Administrative experience
• Microsoft Office
• Quality Inspection
Assessments
Data entry: Attention to detail — Proficient
July 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Customer focus & orientation — Proficient
July 2023
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
February 2021
Influencing and negotiating with customers
Full results: Proficient
Written communication — Proficient
July 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
September 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
July 2023
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient September 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Professionalism — Proficient
September 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Delivery driver — Proficient
July 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Current SC Notary Public
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