Anitra Atkins

Greer, SC *****

ad2083@r.postjobfree.com

+1-864-***-****

Experienced Administrative Specialist with a demonstrated history of working in the telecommunications and finance industry. Skilled in Receptionist Duties, Internet Explorer, Technical Support, Easily Adaptable, and Customer Satisfaction. Authorized to work in the US for any employer

Work Experience

Title Clerk

TD Bank - Greenville, SC

November 2021 to July 2023

Title maintenance including name and state changes, title release, database management and title research.

Exceeded productivity goals consistently. Mentored other team members Banking Specialist

Sitel/USAA - Spartanburg, SC

March 2021 to September 2021

Field banking questions from members.

Order/cancel new banking products

Meet or exceed member satisfaction by survey

Customer Service Representative

Concentrix - Greenville, SC

September 2020 to January 2021

Assist customers with benefits and eligibility information for health insurance. Meet or exceeded call quality standards

Mobile Expert

GP Mobile - Greenville, SC

June 2020 to July 2020

•Cellular sales and activations

• Customer Service

• Cash Handling

Assistant Manager

Lil Cricket - Spartanburg, SC

April 2020 to June 2020

• Customer Service

• Back Office paperwork, invoices, and orders

• Bank Deposits and Daily Profit/Loss reports with cash handling Sales Rep

Metro by T-Mobile - Greer, SC

August 2019 to January 2020

•Cellular sales and activations

• Customer Service

• Cash Handling

CSR

REALPAGE

May 2018 to July 2019

• Call Center

• Customer Service

• Inbound/Outbound Calls, Emails

Direct Care Staff

EXCALIBUR YOUTH SERVICES

November 2017 to May 2018

• Group Sessions

• Care/Psychiatric Patients

Data Entry/accounting

NUS CONSULTING GROUP

February 2016 to November 2017

• Data Entry

• Accounts Receivable

Customer Service Rep

TRUEGROUP SOLUTIONS

November 2015 to December 2015

Customer Service/Support • Call Center

Customer Service Rep

HIRE DYNAMICS

July 2014 to November 2014

• Call Center

• Financial Aid/Tech Support

• Customer Service

Custodian

ABM JANITORIAL/BMW

March 2014 to July 2014

• Server

• Food Prep

Quality Inspector

MS Companies - Duncan, SC

April 2013 to February 2014

Quality control

Inspection

Rework/repair

Temp contracts with multiple BMW suppliers

Administrative Assistant

TOP TURF LAWN CARE

September 2011 to April 2012

• Customer Service

• Billing/Collections • Data Entry

Education

HS DIPLOMA

RIVERSIDE HIGH SCHOOL

1997

Skills

• Technical Support

• Store Management Experience

• Typing

• Custodial Experience

• English

• Customer service

• Medical office experience

• Cash handling

• Customer support

• Microsoft Word

• Phone etiquette

• Cashiering

• Filing

• Administrative experience

• Microsoft Office

• Quality Inspection

Assessments

Data entry: Attention to detail — Proficient

July 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Customer focus & orientation — Proficient

July 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

February 2021

Influencing and negotiating with customers

Full results: Proficient

Written communication — Proficient

July 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

September 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

July 2023

Identifying and resolving common customer issues

Full results: Proficient

Administrative assistant/receptionist — Proficient September 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work style: Professionalism — Proficient

September 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Customer service — Proficient

July 2020

Identifying and resolving common customer issues

Full results: Proficient

Delivery driver — Proficient

July 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Current SC Notary Public

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