Customer Service High School

CONTACT

Address : Wallingford, CT *****

Phone : 203-***-****

Email : *********@**.****.***

SKILLS

• Employee engagement

• Staff training and development

• Quality control

• Team leadership

• Customer service focus

• Policy enforcement

• Effective communication

• Problem-solving abilities

PROFESSIONAL SUMMARY

Organized and dependable intern candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

EDUCATION

Finance, Expected in 05/2025

Central Connecticut State University - New Britain, CT High School Diploma, 06/2021

Lyman Hall High School - Wallingford, CT

• 3.5 GPA

• Dean's List Fall 2023 and Fall 2022

• 3.6 GPA, High Honors Student

• Awarded 2019 Excellence In World History Award

• Awarded 2021 SCC Winter Scholar Athlete Award

• Awarded 2021 Record Journal Scholar Athlete Award

• Member of the LHHS National Honor Society

4-year member, 2-time MVP and 1 year captain of the LHHS Boys Basketball Team

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Selected to the 2021 All-State Honorable Mention, All-Area, All-SCC and All-Record Journal Basketball Teams.

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PROFESSIONAL EXPERIENCE

Manager on Duty, 05/2023 to Current

YMCA - Wallingford, CT

Cashier/Stocker, 05/2021 to Current

East Center Market - Wallingford, CT

Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.

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Reduced employee turnover by fostering a positive work environment and professional development opportunities.

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Strengthened relationships with key clients through regular communication and proactive problem solving.

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Enhanced customer satisfaction by providing efficient and accurate cash transactions.

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Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

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Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

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TYLER VOISINE

Contact this candidate