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Customer Service General Warehouse

Location:
Dallas, TX
Salary:
16
Posted:
January 23, 2024

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Resume:

TABITHA M. HOWARD

Arlington, Tx,*****. 817-***-**** ad205c@r.postjobfree.com

PROFESSIONAL PROFILE

Achievements – Amazon - One of the top 5 pickers in the United States

Logistics Extraordinaire- In my warehouse training I have developed a strong sense of what it takes to handle complex operations, involving many moving parts such as people, facilities, and/or supplies.

TABC Certification- very well trained in understanding the laws and remaining compliant with the state of Texas.

Above and Beyond- Magnificent customer service skills with over 10 years of experience in the retail industry.

Top Five Attributes: Motivating others, Self-Starter, Top Performer, Competitive and a Fast Learner.

SKILLS

Operating Systems: Windows 10, Windows XP, MacBook,

Microsoft Office: Word, PowerPoint, Excel, Outlook, OneNote and Adobe

Other Systems: Robotic arms, Scanners, Computer Routers, Conveyor Belts, NexLab, Kiosk, DS80

Cash Registers- ECR, POS, and MPOS

EXPERIENCE

Neiman Marcus- Dallas

General warehouse- QA Specialist September 2022- Present

Quality control

Inventory control

Cycle count

Audits

Picking

Packing

Problem solving/ researching totes

Ingram Micro – Irving TX August 2021- August 2022

General Warehouse- Small Parcel Receiver

Work with electronics

Picking: Pick items from the facility to fulfill customer orders

Packing: choose the appropriate materials and container to pack products which includes weighing the package.

Receiving: Unload and store inventory for future deliveries.

Labeling: place labels on products to ensure they are easily identifiable.

Palletizing: Placing the goods together on top of a pallet to consolidate the load.

Inmar Intelligence – Grand Prairie, TX February 2021- June 2021

Warehouse Scanner/Production Associate

Received pharmaceutical products

General warehouse

Packing

Picking

Checked products for damages

Shipped products to designated locations

Amazon- Arlington, TX March 2020- February 2021

Pantry Associate

Receive orders for food

Sort and Process food orders

Sort packages based on size and destination

Determine which envelope, box, or pallets to inventory items

Position requires long hours of standing

Lift boxed up to 50 pounds

Operate standing forklift and dolly

RSR Group- Arlington, TX December 2019- March 2020

Warehouse Associate

Match bill of lading to purchase orders

Process inventory and verify quantity and description by checking merchandise against the packing list.

Report all discrepancies of paperwork, damages or wrong bar codes to Warehouse Manager or the Inventory Supervisor.

Build pallets in a way that will not damage product and or collapse

Breakdown boxes and store properly

Restack product as necessary so pallet will fit properly in warehouse rack.

Thirty-One Gifts- Arlington, TX October 2019- November 2019

Packaging Clerk

Complete proper packaging of daily orders

Adhere to company standards of quality and productivity

Paid close attention to detail and accuracy

Ability to work under pressure and meet deadlines.

Maintained a clean, neat and orderly work area.

Followed cleanup procedure in preparation for start of next shift.

7-Eleven- Arlington, TX February 2019- November 2019

Sales Associate/Service Clerk

Greet customers with a friendly helpful attitude

Operate a cash register

Assist in breakfast area

Stock coolers and shelves

Keep inside and outside of store clean

Answer phone calls

Inventory replenishment

Order products

iQor- Crestview, FL June 2018- Feb 2019

Customer Service Representative

Processed inbound phone calls

Answered support inquiries via incoming calls

Excellent customer service with ability to take ownership for all calls

Researched and resolved customer issues

Ability to work in a high stress environment while keeping a professional demeanor

Build a great rapport with clients in a caring attitude

Outstanding data entry and internet navigation skills

Timewise/Shell- Missouri City, TX August 2017- March 2018

Overnight Cashier

Handled purchase of gas and all other items for customers

Customer service

Clean inside and outside of stores

Fill Ice Coolers and Big Cooler in Back

Sold lotto tickets

Walgreens- Houston, TX December 2006- July 2015

Service Clerk Sims Coordinator Head Photo Specialist Warehouse Technician

Front desk clerk, which includes customer service, ringing up customers, and balancing. Provide welcoming, polite, and professional service to Walgreens customers. Provide welcoming, polite, and professional service to Walgreens customers. Enter sales in POS register. Process resets and puts all items back in proper place Backup beauty advisor- Advise customers on beauty products and maintain promotional and seasonal merchandise. Maintain signage and displays

Scanned inventory. Periodic counts. Resets- placing items on shelves with new prices and markdown.

Work photo lab. Give instructions and process passports. Give instructions and process passports. Print pictures. Wet lab-clean once a month-open camera process film-print picture. Load paper into DS80 printer- dry lab

Order supplies and products for truck delivery. Cross check truck items delivered by vendors. Scan each merchandising tote. Rearrange products in stock room for different departments. Complete shrink reports for loss prevention. Handle call-ins- scan and send items back to warehouse- process discontinued items.

Target- Freemont, CA May 2006- November 2006

Team Member Sales Associate

Responsible for stocking items

Sale items to customer

Assist customers in hardware with getting items to car

Beauty, jewelry, and accessories advisor

Assist manager with department scheduling

Holiday Inn – Pearland, TX March 2005- June 2005

Housekeeper

Clean customers rooms

Delivered products to customers

Vacuumed hallways and lobby

Education

Diploma- Charles H. Milby High School, Houston TX

Studies- University of Phoenix- Business Communication/Journalism- Graduation Date Pending

**References Upon Request**



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