Andrea Redden

Excellent customer service; Seeking stability and long term

Charlotte, NC 28212

ad202m@r.postjobfree.com

+1-336-***-****

Work Experience

Night Shift Manager

Fuel Pizza Café - Charlotte, NC

February 2023 to November 2023

1. Great customer service;make sure guests are well taken care of 2. Clean and maintain all areas are clean in the restaurant 3. Demonstrate strong leadership, interpersonal, and communication skills 4. Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment to company objectives

5. Implement quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience

6. Stays calm under pressure; resolves problematic events Asst Manager/ Lead Vet Teach

Valley animal Clinic - Mocksville, NC

September 2014 to October 2022

1. Train, Supervise, and assist other technicians as well as the doctor 2. Apply great customer service to clients as their animals 3. Collect specimens for laboratory procedures such as, hematology; biochemistry; chemistry;microbiology;urinalysis and serology to assist in the diagnosis and treatment of animal health problems

4. Assist doctor in surgeries, administer and monitor while patient is under anesthesia 5. Administer shots, fluids, and draw blood of the animal for treatment 6. Provide specialized nursing care for ill and sick animals 7. Order supplies as needed, controlled substances count 8. Promote products within the hospital

9. Receptionist duties; Answering multi lines phones 10. Counting drawer at end of shift

11. Making sure ALL clients are very well taken care of 12. Able to explain complex procedures and terminology in a way that client or anyone can understand 13. Able to stay patient and calm under pressure

Education

High school diploma

West Davidson High School - Lexington, NC

August 2006 to May 2010

Skills

• Customer service

• Able to learn new computer systems easily