Customer Service Representative

PERSONAL INFORMATION

Current Address : Lansdowne, 19082, PA, USA

Mobile : 484-***-****

Email : *********@*******.***

Driving License : Valid PA driver’s license with delivery experience withing the state

Seeking a position in a dynamic organization that will enhance my experience and background and improve my skills and where I can provide a significant contribution to the goals of the organization.

EMPLOYMENT HISTORY

George W Hill Correctional Facility

Date: August 1st, 2022 till January 2024

Officer

Universal Credit Services (Broomall, PA)

Date: December 7th, 2020 – April 2022

Customer Service Representative

People Share (3 Months Contract to Hire at Universal Credit Services)

Date: September 8th, 2020 - December 6th, 2020

Customer Service Representative.

Pump It Up - Springfield, PA

Date: February 2020 - April 2020

Assistant Store Manager

Qatar University – College of Law- Administrative Coordinator

Date: June 2015 - January 2019

Reports to the associate Dean for the research and Graduate Studies and to Director of the Centre for Law & Development.

Xceed Contact Center

Date: September 2007- September 2012

Technical Support Agent and then Delegated Team Leader in Xbox & Cisco accounts (Europe and USA regions).

EDUCATION

-2001 – Elémentaire diplôma in French language - DELF (A1) from Centre français de culture et de coopération in Egypt.

-2005 School (KG - High School) Lycee El-Horreya (English & French & Arabic)

* Certificate has been evaluated and approved by Academic Evaluation Services (Member of National Association of Credential Evaluation Services in the United States)

* Certificate is comparable to graduation from an accredited High school in the United States

-2013 – Business Administration bachelor’s degree Cairo University.

-2022 – Daymar College in Clarksville, TN – Associate Degree of Criminal Justice.

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