MOTI DEMRI

904-***-**** ad1zy7@r.postjobfree.com US CITIZEN

QUALITY MANAGEMENT QA GOVERNANCE QA PROGRAM

FORMAL EDUCATION & PROFESSIONAL DISTINCTIONS

BSc. Bachelor of Computer Science and Mathematics H. U.

Technical Skills:

SQL/Oracle/ Access Databases Oracle and MS SQL Databases Lean-Six Sigma (Green Belt) MS Office Suite MS Project Visio Power Point Share-Point Plan View OS (MAC, XP, Windows, UNIX, AIX), Linux Big Data testing, SOAP-UI, Oracle ERP, (Financial, Project Management, Procurement and Risk Management and Compliance), MD Dynamics, CRM, Finance and Operation and Workday ERP

KYC, SOAP and REST API Testing QA Solution Architect Test Data Management VMWARE JIRA Data Migrations (ETL, Informatica) Visual Studio Team Foundation Server (TFS), Mobile, Security testing,,TDM Architect ISO 9001 (I have used and implemented ISO, CMMI, TMMI standards), CRM and DevOps, CD/CD, AI and ML, KPI and Metrics, SAP S4 HANA, (finance, Sale, Distribution, SCM, Manhattan, WES and Blue Yonder, ChatGPT, Generative AI, Fiserv

Languages: C C++ JAVA VB XML HTML Java Scripts .NET DB2, COBOL, CICS and IMS,

Testing Tools:

oHP-Mercury (Quality Center/ALM QTP/UFT) IBM Rational SME IBM Rational Suite (RRC RQM RFT RPT &RTC) Selenium MS- Testing Management tools, MTM, Coded UI MS-Testing Tool Silk Testing Tools Perfecto Mobile Selenium, Appium, HP UFT HP QC/ALM (I have used and implemented the HP ALM tool in several places (10 years’ experience in total), Cucumber, TDD, BDD, NeoLoad, qTest, JIRA, Jenkins, AWS (Saas), Docker, Python, Autosys, CA Workload,TestRail, Blazemeter, NewRelic,, AppDynamics, Confluence and Zephyr, Tosca, TMT and EggPlant, Managed Performance Testing teams, Experience with automated test tools for Functional and/or, Performance, Stability, Scalability, and Reliability testing using Load Runner, DevOps–Strong knowledge of DevOps and implementation with QA and CSM groups,Key Performance Indicators (KPIs) and Lead the Quality Management Committee (QMC), XRAY, Mockaroo, Gherkin, Dat Bricks, ICEDQ, ChatGPT, Generative AI, Fiserv

Numeric Technology

UAT/QA/QE Director (Contractor) 12/22 -Present

Designed and implemented multiple critical foundations for the UAT department, such as roadmaps, communication protocols, automation processes, testing procedures for multiple environments (including SAP, WMOS and WMSI)), and resolution procedures.

Reset the expectations and overall importance of UAT testing and the impact it has on cross functional teams, but ultimately the impact on the customer.

Communicated the overall UAT implementation and development across the company, especially to the stakeholders.

Educated business and project representatives on UAT test activity and processes.

Ensured that the test data was available for the Business SME’s.

Ensured that the security roles mapped to the business functions.

Responsible for submitting daily mini progress updates to the business during test execution.

Architected the UAT

Used TOSCA and QTest tool.

Stellar Technology Solutions

Head of QA and Process Improvement/Advisory (Contractor) 5/21-12/22

Building QA and Testing Team from ground up.

Implementing process improvement, a cross the entire company.

Digital transitioning of the QA/Testing

Transforming testing to AL technologies platform

Architected the UAT/QA manual and automation.

Used TOSCA and QTest tool.

Test Management COTS software

Duos Technologies

Head of Software Development Operation (Rail) 2/2020-4/21

Incorporated QA processes with CI and DevOps processes

Developed AI and ML Applications

Developed implemented, and maintained Quality transformation, vision & direction.

Have used Selenium and Python very heavily.

Wipro Limited – Rochester, NY 4/2019-2/2020

TCoE – Program Manager / Advisory (Contract)

Evaluated the entire Testing Life Cycle and produced a written, detailed report, showing the gaps, deficiencies and recommendations for correcting them.

Evaluated how QA teams fed into the SDLC.

Evaluated all the testing tools for manual, automation, performance and mobile testing and test management testing tools, writing a recommendation for moving forward with the tools, including an AI solution

Built roadmaps which included, Team Structure, Testing tools, TDM, Processes, Procedures and Policies for 12 months into the future.

Incorporated QA processes with CI and DevOps processes

Developed implemented, and maintained Quality transformation, vision & direction.

I Helped to build Security Load testing and penetration (Scalability and fault tolerance) testing.

LogistiCare - QA/ Architect/ Management /Leadership (Healthcare) 11/2017 –3/2019

I established the Agile/Scrum process. I streamlined the Manual, Automation, Performance testing process. I implemented SDLC/STLC and much more. I am leading 4 Scrum teams and much more.

I have started the transformation of using AI technology within the QA team

I have managed 5 Scrum teams and I possess strong knowledge of the agile environment and process

Providing none- emergency transportation to Medicare and Medicate customers

Implemented TMT tools which provided full traceability, as well as accurate and dynamic reporting mechanisms

Implemented SOA/API testing best practices by using SOAPUI/ReadyAPI tools

Implemented automation and performance (using NeoLoad) test processes, which allowed us to execute smoke and regression testing at any given time and on any of the environments

Managed a team of 18 testers (offshore and onshore models)

Providing QA and Testing support across the organization

Implemented Test Data management (TDM) process which includes (please see below US Bank)

Mobile experience includes.: Several years in setting up Mobile (IOS and Android) testing framework and architecture.

Hands on experience in writing Mobile app Test automation scripts using Flutter, Dart

Used Cucumber with Java – maven framework

Used cucumber with BDD framework

Test Management COTS software

Wrote acceptance tests for Web Application

Used Cucumber for our E to E, integration and part of Unit Tests

Implemented Test Data management (TDM) process across the organization which includes.

oidentify and leverage appropriate data sources

ooptimize processes to organize and store data, capture user requirements, create and develop databases (MS SQL and Oracle), test, visualize and coordinate modifications to DBMS

owork closely with the customer and collaboration with infrastructure and the DB IT team to help define the network, storage, and processing of requirements

oestablish standards for processing and storage steps

osupport management of data assets including data quality, tagging, requirement intake

US Bank – Jacksonville, FL 10/2015 – 11/2017

QA/UAT/ Architect Director

Currently leading a team of highly skilled quality assurance employees in order to create and establish a strong Quality Assurance framework that was nonexistent before my arrival. We are implementing strong procedures and processes in order to set new standards and govern testing across the firm.

Creating the operating framework for the newly established quality assurance department, incorporating best practices that have been previously established within the firm while making strategic changes based on past experience and strong understanding of Center of Excellence standards.

Leading and supervising a team that plays a crucial role in delivering the strongest product to our clients, strategically applying lean management processes and technical skills toward leadership for multiple technical projects. Growing the standards for the financial service company while keeping to strict timelines, maintaining budgets, continually reviewing resource efficiency monitoring progress and timelines.

Collaborating with other teams throughout the project lifecycle to continually strive for improvement and implementing best practices

Develop, execute, maintain, and continuously improve the strategic approach of the testing function processes and procedures within QA and other departments

Leading KYC testing team

Test Management COTS software

Testing Tool –HP ALM – manual, automation, mobile

Executed Automation and Performance testing on both OS Linux and Windows

Implemented Mobile testing practices in Test Lab and Cloud environments for iOS and Android, implemented Mobile testing tool, See-Test. Tested the application under different networks and internet speeds including on 3G, 4G/LTE and Wi-Fi. This was for close to 500 end users, and used native and mobile web apps.

Hands on experience in writing Mobile app Test automation scripts using Flutter, Dart

Testing Payment System - Testing payment system from end to end, from incoming payments (multiple transactions at the same time) through posting of the payment.

Mobile experience includes.: 4 years in setting up Mobile (IOS and Android) testing framework and architecture, Starting migration to the AWS cloud, automated an application using the Appium tool, Tested native and web apps, Evaluated testing tools on the enterprise level and, Set up test environments

Implemented SOA/API testing best practices by using SOAPUI/ReadyAPI tools

Implemented Test Data management (TDM) process across the organization which includes.

oidentify and leverage appropriate data sources

ooptimize processes to organize and store data, capture user requirements, create and develop databases (MS SQL and Oracle), test, visualize and coordinate modifications to DBMS

owork closely with the customer and collaboration with infrastructure and the DB IT team to help define the network, storage, and processing of requirements

oestablish standards for processing and storage steps

osupport management of data assets including data quality, tagging, requirement intake

Used Cucumber with Java – maven framework

Used cucumber with BDD framework

Wrote acceptance tests for Web Application

Used Cucumber for our E to E, integration and part of Unit Tests (Scalability and fault tolerance) testing.

Architected the UAT/QA manual and automation.

EVERBANK – Jacksonville, FL 6/2008 – 10/2015

Associate VP, Senior QA Manager/Advisory, QA Architect, Center of Excellence & Software Configuration Manager

Company was seeking a highly specialized IT Manager with the experience and a proven track record to create a new functional QA department. My job was to implement a robust QA process that ensured delivery of the highest quality product to our clients.

Notable Contributions, Responsibilities & Achievements:

Created the operating framework for EverBank’s revitalized quality assurance department, strategically spearheading the procurement of professionals and definition of QA standards suited to a growing financial service company.

Supervised a team comprised of three major internal departments, employing lean management processes and specialized technical skills toward leadership for multiple technical projects in parallel. Ensure timely and resource-efficient completion of project processes and scheduling, while monitoring progress and timelines.

Governed the completion of testing processes for technical elements in multiple departments, overseeing the development of test plans, test cases and other industry-standard documentation, while ensuring continuous collaboration with external clients and third-party vendors.

Defined all criteria for testing and QA as head of Center of Excellence, defining rules of governance for testing processes, procedures and quality standards. Defined all internal standard operating procedures (SOPs) through creation of a QA constitution. Supported this inclusive part of the SDLC, contributing to the seamless completion of software development.

Presided over QA “Think Time” brainstorming sessions, allowing for department-wide innovation, contributing to team growth and a spirit of ownership for specialized professionals. Instituted QA-oriented training programs targeted toward ever-evolving teams of specialists.

Connected extensively with IT infrastructure, architecture, development, business analysts, and PMO. Collaborated regularly with non-IT departments including Business, Steering Committee, and other prominent departments affected by SDLC, as a leading authority and advocate of QA vision and automation.

Maintained adherence to complex financial and mortgage service standards throughout project life-cycles, ensuring timely completion of technical projects to meet the needs of an ever-changing industry. Worked closely with Compliance Department.

Spearheaded the automation of advanced QA processes as part of multi-departmental introduction of new QA procedures. Eliminated an organization-wide distaste for QA, negotiating the incorporation of these new procedures, serving as an internal advocate for effective testing processes.

Managed the organization-wide SDLC project life-cycle to implement state-of-the-art testing tools. . Created SOWs for effective collaboration with third-party vendors.

Implemented Mobile testing practices in Test Lab and Cloud environments for iOS and Android, implemented Mobile testing tool, Perfecto. Tested the application under different networks and internet speeds including on 3G, 4G/LTE and Wi-Fi. This was for close to 300 end users, and used native and mobile web apps. Our testing included manual, performance and automated testing with heavy attention on responsive design

Testing Payment System -Testing payment system from end to end, from incoming payments (multiple transactions at the same time) through posting of the payment. This included the gateway. Payments came via Debit card, credit card, electronic bank transfers, cash cards, reward points. We performed functional, integration performance and security. We were able to automate some of the regression testing. We started with a manual verification but due the length of this process, we had to automate this process quickly. .

Implemented SOA/API testing best practices by using SOAPUI/ReadyAPI tools

Implemented DevOps and CI - Continuous Improvement with Jenkins for SCM and QA departments

Executed Automation and Performance testing on both OS Linux and Windows

Oracle-ERP Implemented Oracle ERP is from testing the HR module manual as well as automating most of it.

I started working on the Payroll module about three months before leaving EverBank.

Implemented TDM testing within several domains

Have tested, SAP, Oracle, ERP and Siebel

Implement and establish governance practices for TCoE and MCoE

Implemented QA/Mobile Center of Excellence (TCoE and MCoE)

Implemented best testing practices (manual, automation, and performance testing) for ERP Oracle modules, Payroll, Financial and HR management.

Architected the UAT/QA manual and automation.

I Helped to build Security Load testing and penetration testing.

Earlier Career History:

DIVISIONAL QA & TESTING MANAGER FIS/LPS 2005 - 2008

QA/TESTING MANAGER AOL (Consultant) 2004 – 2005

QA/TESTING MANAGER & PROJECT LEAD Citibank (First Data, FIS-, Powercard, and TSYS) 2001 – 2004

QA/RELEASE/SCM MANAGER ECI Telecom 1999 – 2001

SENIOR/TEAM LEAD SOFTWARE DEVELOPER Bank of America 1990 – 1999

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