DAVID L. LEE, JR.

**** ********* ** *******, ** 38116 901-***-**** ad1zvi@r.postjobfree.com

BUSINESS LEADER, CUSTOMER RELATIONSHIP MANAGER, OPERATIONS & RETAIL PROFESSIONAL

Seasoned Business Leader, Team Builder, and Community Advocate with 20+ years of progressive experience in all facets of business operations for Fortune 500 companies. Accomplished People Manager with excellent communication and interpersonal skills coupled with a demonstrated record of success in managing diverse teams with full service multi-site and multi-state operations. Strategic Business Consultant with strong business acumen and extensive experience consulting with C-Suite Executives to develop innovative strategies that produce record-breaking revenues and growth margins. Meticulous Program Manager that exceeds performance metrics and leads large-scale initiatives to drive transformational change and increase organizational effectiveness. Dedicated community servant with 20+ years of community service, advocacy and fundraising for local and national charities, non-profit organizations, public schools, churches, and individuals in underserved communities.

CORE COMPETENCIES

Strategy & Business Development

Managing & Developing Diverse Teams

Multi-Site & Multi-State Operations

Employee & Leadership Development

Culture Transformation & Employee Engagement

Workforce Planning & Talent Management

Diversity, Equity, Inclusion & Employee Resource Groups

Employee Relations & Performance Management

PROFESSIONAL EXPERIENCE

Barrett Distribution — Memphis, TN

Barrett Distribution currently operates 25+ facilities across the United States. With over 6 million square feet (about half the total floor space of the Pentagon) of space specifically designed for warehousing, distribution, transportation and omnichannel eCommerce fulfillment, Barrett will scale your brand to ensure success with 25 locations, over 25K employees, over 125 clients served, and a history of 82 years in business.

Receiving Team Leader -present

Responsible for leading the Receiving department, which is responsible for all inbound processes, serving 4 major accounts, including one that makes up about 68% of the overall workflow in the TN2 Memphis, TN location. Oversees and manages 18+ employees that unload containers, stack and wrap pallets, equipment operators who perform put away tasks daily, manual moves, and other functions while using an RF scanner, returns department that performs RMAs on a daily basis for 2 of our major clients, and a Receiving clerk, who assists in scheduling appointments and completing paperwork on a daily basis. Along with conducting daily startup and safety meetings, ensuring associates maintain the highest levels of safety, quality, and performance.

Key Results:

Effectively led the team through peak season delivering record-breaking growth and productivity in the eight-year history of the TN2 distribution center.

Effectively supports full time and temporary work force through vision and purpose, and the Barrett Quality Policy.

Collaborates with all site leaders, which includes safety, operations, E-comm, VAS, retail, replenishment, inventory, and quality assurance to meet and exceed business objectives.

BEST BUY — Memphis, TN

A consumer electronics retailer with operations in the U.S., Mexico, and Canada with 1,000 stores, 100,000 employees, hundreds of products under 5 private-label brands and $46 billion in revenue.

Omni Channel / Specialty Sales Manager – 2021-2023

Assistant Store Manager – 2015-2021

Sales supervisor – 2013-2015

Responsible for leading Appliance retail operations, sales and marketing strategies and community engagement for 4 Best Buy stores in the Mid-South market, managing 4 Sales Supervisors, 30+ employees and leaders and $40 million in annual revenue.

Key Results:

Successfully managed the Appliance departments consisting of 4 stores, 2 states, 3 supervisors, and 32 associates and accountable for $50M in revenue.

Transformed the culture of the Appliance market and received recognition for the highest revenue sales, services, and NPS scores in the market by engaging, developing, and inspiring employees.

Completed business impact analysis for the market and assisted in revising the Business Continuity & Disaster Recovery Plan to ensure successful business operations during the pandemic.

Designed the Appliance internal and external customer experience program in partnership with the corporate Learning and Development team to strengthen associates and customer focus.

Built high performing and diverse teams for stores in the market, and selected by the Corporate Diversity, Equity, and Inclusion Council to serve as an ambassador on the company’s Inclusion and Diversity task force for 2022.

Developed Appliance Kitchen Bundles strategy for the market, and the process was implemented throughout all stores in the territory.

Helped raised $22 million for St. Jude Children’s Research Hospital in 2022, and $19 million in 2021.

Identified as High Potential Leader and selected to train all Appliance employees in the market on providing world class customer service.

Technicolor Distribution, INC. — Memphis, TN

An American multinational technology company that specializes in consumer electronics, computer software and online services with 154,000 employees and $124 billion in annual revenue.

3rd Shift Bulk Replenishment Supervisor 2007-2012

Responsible for leading all 3rd shift equipment operators in the bulk replenishment, shipping, and receiving departments and ensuring business goals are met daily.

Key Results:

Recognized as a top performer in Leadership due to exceeding daily goals and KPI metrics, saving companies thousands of dollars by increasing production and reducing workforce.

Developed and implemented an MS Excel spreadsheet that tracked each PIV operator’s moves, performance, and production. As a result, the other two shifts had started using this same sheet to track overall performance, as instructed by the Operations Manager.

Kuehne & Nagel — Memphis, TN

Kühne + Nagel provides sea freight and airfreight forwarding, contract coordination and overland businesses; with a focus on providing IT-based organization. Its freight forwarding (sea / air) services include the necessary arrangement for the transport of goods by road and rail.

Inventory Floor Supervisor 2005-2007

Responsible for leading inventory operations both on and off-site locations for Logitech client, overseeing all three shifts consisting of 15+ employees and 2 team leaders.

Key Results:

Vital in implementation of innovations to achieve cycle count plans, merchandise security, quality control, and warehouse inventory efficiency in Memphis location for Logitech.

Selected by Senior Leadership to partner with plant manager to close out all month end performances, providing accurate counts including spoilage, quarantine, and expired products.

Identified problems, collected, and analyzed data to make conclusions and determined a course of action based on facts to achieve the best outcomes in inventory items.

Valley Manufacturing and Logistics — Memphis, TN

Valley Manufacturing & Logistics

VML was created by Block Drug Co, a former manufacturing plant, selling its household brands business to an independent owner who also purchased Valley Soap Company back in 1998. VML was responsible for making household brands such as X-14 tile cleaner, 2000 Flushes tablets, Shower cleaner, fabric refresheners, and shampoo, located on President’s Island, in Memphis, TN.

Production Supervisor 2000-2004

Responsible for leading all production lines in the plant, ensuring all production goals were met daily, managed staffing, labor cost, and efficiency for up to 5 production lines. Created schedule according to forecast, planned, and revised accordingly. Conducted safety meeting weekly to ensure all associates are familiar with hazardous raw materials such as sulfuric acid, ammonia, sodium bicarb, etc. First aid trained and certified. Led and managed annual physical inventory process in the plant and partnered with plant director afterwards for summarization.

Materials Monitor – 1998-2000

Responsible for setting up all production lines in the plant including raw materials and machinery needed. Created BOL for production runs and calculated spoilage at the end. Used forklift to transport products and finished goods through warehouse to designated areas. Worked with production supervisor in assigning workflow daily according to forecast.

Key Results:

Vital in implementation of innovations to achieve production goals, cycle count plans, merchandise integrity, quality control, and warehouse inventory efficiency in the plant.

Selected by Senior Leadership to partner with plant manager to close out all month end performances, providing accurate counts including spoilage, quarantine, and expired products.

Identified problems, collected, and analyzed data to make conclusions and determined a course of action based on facts to achieve the best outcomes in inventory items.

EDUCATION

ITT Technical Institute — Memphis, TN

Information Technology - Multimedia (4.0 GPA)

University of Tennessee at Chattanooga – Chattanooga, TN

Industrial Engineering

AWARDS

Who’s Who Among American High School Students – 1990, 1991, 1992

#1 Appliance Department in Market – 2018, 2019, 2020, 2021, 2022

#1 Specialty Sales Manager in Market, top 5 in Territory, and top 25 in company in revenue sales, services, and financial services – 2018, 2019, 2020, 2021, 2022

Top Performing Appliance Department in Market in customer surveys (NPS) – 2019, 2022

Achievers Club – Top sales team in territory in Appliance Sales – 2017, 2018, 2019,

COMMUNITY INVOLVEMENT

Co-Founder and Organizer – Father’s Day Brunch 2023

Co- Founder and Organizer – Back to School Drive 2022, 2023

Co-Founder and Organizer – Breast Cancer Survivor’s Brunch 2022, 2023

Co-Founder and Organizer – Memphis Toy Drive – 2023

Co-Founder and Organizer – Breaking Bread with my Brothers 2023

Contact this candidate