Project Manager Information Technology

Craig Della Penna

**** ** ****** **.

Portland, OR 97206

*******@*****.***

Mobile: +1-971-***-****

Senior Project Manager/Business Intelligence with 25+ years’ experience in Information Technology. Application experience includes the use of writing, graphics, animation, video and web development tools as well as software development, testing and database tools, ERP and CMS design and buildout.

As a Project Manager I have had extensive experience planning and managing people, projects and materiel both in formal management structures and in more ‘ad hoc’ environments. I have developed my skillset through real world learning and more formal training. I am comfortable working with project members and interfacing with stakeholders at any level.

I have long Enterprise experience creating and running installations and revisions, gathering information from widely varied sources, recognizing stakeholder responsibilities and requirements, analyzing competing priorities within the organization and making effective recommendations for action to any level of enterprise management. I thrive in a multi-project environment and work well across enterprise boundaries to establish priorities and enable operational initiatives.

Technical Proficiencies

Management tools: ITIL, ISO, Agile, Scrum, Project, Excel, K2, MS Dynamics AX, SDLC, PowerPoint, Visio, SharePoint, ERP, SAP, CMS, Salesforce, CSP

Wordsmith: Framemaker, Quark, InDesign, MS Word

Illustration & Image: Photoshop, GIMP, Illustrator, Painter, Fireworks

Multimedia Programs: PowerPoint, Flash, Fireworks, Director, Authorware

3D Design & Animation: Softimage, Maya, 3D Studio Max

Help Development: RoboHelp, Forehelp, Doc-to-help

Web Development: Dreamweaver, Visual Studio, HTML, SGML, XML, Cold Fusion, Joomla (CMS), Drupal (CMS), eCommerce, ATG, Xcart, osCommerce, SharePoint

Video/Audio Production: Final Cut, Premiere, Avid, After Effects, Sound Forge, Cakewalk

Programming and Database Tools: Visual Basic, VBA, C++, C#, ASP.NET, TFS, Java, JavaScript, JQuery, Angular, D3, NodeJS, React, Coffeescript, JSP, Access, MS-SQL Server, Oracle, MySQL, NoSQL, AWS, Azure, Data Warehouse, CGI, Perl, Python, Ruby, Power BI, Powerscript, Power Apps

SharePoint Toolbox: These are tools used in every SP environment

Word, Excel, Access, Powerpoint, TFS, Visual Studio, Power Apps, Power Shell. MS Flow, SP Designer

Adobe Acrobat

SP Designer

Powershell

Visio

Visual Studio

TFS

Extras:

K2 or Nintex

Migration tools: Sharegate, Metalogix, MS Migration Tool

Professional Experience

Greyhaven Development, Portland, OR Jan 2018 - Current

Consulting on Project Management, Infrastructure Management, Disaster Recovery. Enterprise Security, Blockchain security and Global Supply Chain Logistics. SharePoint Architecture and Solutions Architecture for global clients. Office 365 integration for secure communications on unified communications systems.

Consulting projects have generally run from 6-12 weeks with various national and international clients. They cluster around SharePoint-based troubleshooting and migration assignments and short term Project Management solutions. Some have been security oriented, some more damage control.

Created and developed Unified Communications Systems. Created and developed real-time video communications systems.

Environment: SSRS, SSAS, SAAS, Blockchain, MS Flow, Power BI, Power Apps, K2, SP16, SP19 Office 365/Dropbox, Azure, Data Warehouse, Power Apps, SP Toolbox

Hillsdale Corporation, Hillsdale, OR Jan. 2016 – Nov 2017

Senior Project Manager, and Business Intelligence Development. Provided project management for offshore software development.

K2 development for offshore teams, taking core code development and parsing it to follow business rules for data development, workflows and smartforms.

BI for European PR and sales firms contemplating US market openings.

SP16 on premises and off site. Office 365 suite for mobile users integrated with secure servers for various clients

Environment: ETL, Project, SSAS, SAAS, MS Flow, VBA, NodeJS, React, Azure, Drupal, Excel, Data Warehouse, SP16, SP19, Office 365/Dropbox, Power BI, Power Apps, SP Toolbox

Umpqua Bank, Hillsboro, OR Jan 2015 – December 2015

Senior Project Manager. Merged two banks’ development environments, rebuilding site taxonomy and integrating advanced search capabilities. Creating K2 Workflows and Smartforms. Upgrading and migrating site collections, rebuilding farms and fail-over clusters, instituting a disaster recovery plan. Integrating Office 365 into corporate communications

Environment: SharePoint 2013/2016, MS-SQL Server 2012, VS 2012, K2, NodeJS, React Twitter Bootstrap, Office 365/Azure, Data Warehouse, Power BI, Power Apps, SP Toolbox

Kaiser Permanente, Portland, OR March 2014 – Jan 2015Salesforce, VS 2012, VBA, C#, SSIS, SSRS, SSAS, etc., InfoPath, Office 365/OneDrive, Azure, Power Apps, SP Toolbox

Senior Project Manager Architect. Created complete SharePoint and web development department. Including design and implementation of SharePoint farms, K2 and integration Salesforce, process and staffing, best practices and training, setup of issue tracking and complete CRM management. Also created Office 365 solution for executive mobile operations integrated with corporate server farms.

Environment: SharePoint 2013, MS-SQL Server 2012, K2, NodeJS, React,

Greyhaven Development, Portland, OR July 2013 – March 2014

Independent Web development – reactive development using SOAP, REST, Json, Drupal front end development and NoSQL back end db.

Environment: JavaScript, JQuery, Perl, Angular, D3, NodeJS, HTML5, Drupal, REST, SOAP, Json, Coffeescript, NoSQL, Data Warehouse

Intel, Hillsboro, OR Jan 2013 – October 2013

Project Manager and Architect for Intel Knowledge Base and briefing. Design and development of infrastructure and structured development, process, document security and review and approval.

Environment: SharePoint 2010/2013, MS SQL Server 2008R2/2012, K2, VBA, C#, VS 2010/2012, HTML5, Silverlight, InfoPath SP Toolbox

Virtusa, Windsor Locks, CT April 2012 – December 2012

Senior Project Manager. Design, management and development of solutions for clients in the aerospace industry, designing themes, templates, building custom web parts and ensuring security. Managed migration from SharePoint 2007 to 2010. Advised on server farm buildout, infrastructure designs, disaster recovery planning and offsite replication of critical data. Created sites, dashboards and dynamic database driven portals for Hamilton Sundstrand, Aerospace Systems, Pratt & Whitney and United Technologies. Advised on integration of SharePoint 2010 K2 deployments with Dynamics CRM environments. Integrated with MS Dynamics AX.

Environment: SharePoint 2010/2013, MS SQL Server 2008R2/2012, Azure, SSRS, InfoPath, Lightswitch, Dynamics CRM, MS Dynamics AX, Java, NodeJS, React, ASP.NET, VBA, C#, VS 2012, HTML5, Photoshop, Illustrator, SP Toolbox

Intel, Hillsboro, OR Feb 2012 - April 2012

SharePoint Architect Intel Leader Connection. Managed migration from SharePoint 2007 to 2010. Created new SharePoint 2010 websites, themes, templates, CSS, building custom web parts and ensuring security. Created workflows and InfoPath forms for secure document routing, review and verification. Created original artwork for Leader Connection areas of interest.

Environment: SharePoint 2010, InfoPath, ASP.NET, JQuery, VS 2012, Silverlight, Photoshop, Illustrator, SP Toolbox

Umpqua Bank, Hillsboro, OR Oct 2011 - Jan 2012

Senior Project Manager for new datacenter development. Managed infrastructure build and disaster recovery planning, replication sites and offsite backup planning. Specified documentation, workflow mapping, and control procedures.

Environment: VS 2010, Project, Data Warehouse, SQL, TFS, SP Toolbox

Microsoft, Redmond, WA Oct 2011 – Dec 2011

Code review and development for Windows Azure Java API SDK, storage, message queuing

Environment: VS 2010, ASP.Net, Java, Perl

Intel, Hillsboro, OR June 2011 – September 2011

Senior Project Manager/SharePoint development for Intel Legal CSP. Templates, data migration (from MSCMS. SharePoint 2007) to SharePoint 2010. Developed RFP for taxonomy, integration and security for internal and external facing sites. Document verification and management, InfoPath forms, stepped security levels and escalation management for Intel Legal Staff. Specified infrastructure requirements and set plan for secure document control and disaster recovery planning. Worked with legal staff to make sure that legal security and confidentiality requirements were met at every level.

Environment: SharePoint 2010, Visual Studio 2010, Office 2010, SP Toolbox

Microsoft, Redmond, WA Oct 2010 – June 2011

Flare developer for Health Solutions Group, working with the Amalga program and Health Vault Community Connect to develop help files.

Environment: Flare, Perl

HP, Camas, WA April 2010 – Oct 2010

Project Manager, overhaul of all documentation for new acquisition of enterprise switch and router mfg. This included analysis and reworking of hardware and software configuration and administration guides.

Analysis and review of all documents and forms, evaluation, editing and indexing. Concatenation of files, document version control (CMS), RFP, BOM and SOW templating and production.

Environment: Word, Excel, Acrobat, RPF, Arbortext, Oracle, SharePoint

Intel, Hillsboro, OR Sept. 2009 – June 2010

Sample developer and code review. Code review of developer SDK, writing and editing of code, samples and developer documentation and guides for Intel’s Advanced Graphics Computing initiative (Larrabee). Worked with developers at the API and device driver level, managing interfaces with DirectX 9, 10 and 11, Open GL and X11.

Reviewing Intel initiative to counter high end GPU graphics challenges

Evaluate coding performance between five global developer centers

Recommend process changes

Environment: LaTeX, Acrobat, Photoshop, C, C++, Perl, Doxygen, RoboHelp, HTML, Visual Studio 2008, Illustrator, Perforce

Hillsdale Strategies, Portland, OR Jan. 2008 – Aug. 2009

Project Manager for international customers using agile development management, analysis of performance metrics and management of transition projects.

Third party PM for software development for global retail ecommerce initiative: Demand Pull, collecting requirements and managing development and resources.

PM for transition of company software development to include Drupal front end, business intelligence in a cascade/agile development environment

PM for transition of functionality from Excel/Access to SQL Server db environment Development of IT/Networking architecture, including datacenter replication and backup, disaster recovery planning and global distribution networking. Production of RFPs.

SharePoint development: creating infrastructure, specing hardware, initiating server farms (including VMs), installing SP 2007 (and SP2010 beta). Development of custom web parts: ASP.Net, C#, Silverlight.

Advised and managed client integration of SharePoint K2 deployment with Dynamics CRM, MS Dynamics AX, SP Toolbox.

Environment: SharePoint, ASP.NET, C#, Silverlight, Drupal, Visual Studio, MS Project, SDLC, Xcelsius, MS Dynamics CRM, MS Dynamics AX, K2, RFP, Java, Oracle, Business Objects, SP Toolbox.

Microsoft, Redmond, WA Jan. 2007 – Dec. 2007

Project Manager for major transition project in MS.COM, especially developing new SharePoint-based web CMS: Content Services Platform v2.

PM for overhaul and transition of MS.COM internal website development CMS system (CSPv2), including functional specs for development and revamped UI and input procedures and tools. Developed InfoPath forms as the basis for client input and developer tools. Created custom web parts using ASP.NET, Silverlight and C#. Development of RFP, BOM and SOW for new ERP. Worked to revise UI requirements and development to align more closely with clients’ desires.

PM for AUAR, “Patch Tuesday” (automatic upgrades for 450 million PCs worldwide)

Environment: MS Office, Project, OWB, SharePoint, Visual Studio, C#, Perl, ASP.NET, Silverlight, Visio, Scrum, SDLC, SP Toolbox

Intel, Hillsboro, OR Dec. 2005 – Dec. 2006

Enterprise Solutions Architect. for ISS on datacenter rationalization and virtualization. Structured to meet IEEE standards.

Worked on client datacenter transition needs using Intel Solution Services. Dealt with datacenter rationalization and virtualization as well as datacenter migration, load balancing, backup, redundant location planning and disaster recovery planning for Intel clients including infrastructure, networking and software development requirements. Development of ERP procedures using MS Dynamics AX: RFP, BOM, SOWs. Worked to discover and develop requirements from unformed client concepts.

Website development on SharePoint (CMS/CSP) for internal-facing websites using ASP.NET.

Environment: Project, Excel, Crystal Reports, Business Intelligence, SDLC, RFP, ERP, Scrum, SAP, PowerPoint, Perl, C++, SharePoint, MS Dynamics AX, ASP.NET, Word

Hillsdale Corporation, Hillsdale, OR Feb. 2002 - Nov., 2005

Project Manager, IT consulting. Provided project management for Russian-American outsourcing software development company using cascade and agile management skills.

US Project Management for teams of Russian developers transitioning to new ERP environment for retail management system

US Project Management for teams of Russian developers working on development projects for US government Unified Communications System, including telephony, VoIP, conferencing and videoconferencing including production of RFPs, BOMs, and SOWs. Provided configuration and administration guides for hardware/software communications modules now in use in the field by US Special Forces.

Environment: Scrum, Project, Framemaker, Oracle, Dreamweaver, PowerPoint, Word, Drupal, SDLC, RFP, ERP, Project

Transporter, Inc., Portland, OR 2002-2004

CEO of a startup software development company. Product development focused on software-based videoconferencing. Ran company, defined business processes, product specifications and wrote user guides, online help and all marketing materials.

Environment: Project, PowerPoint, Word, Java, HTML, XML, MPEG4, Scrum, SDLC

VirtualDesign.Net, Portland, OR 2000-2002

COO of web-based collaboration software startup software development company. Ran day-to-day business operations. Defined business processes and oversaw development and infrastructure. Wrote marketing documents and defined requirements for production.

Environment: Word, Acrobat, Project, PowerPoint, MS-SQL Server, Java, Scrum, XML, SDLC

Intel, Hillsboro, OR 1998 – 2000

Business Analyst contractor. Developed web-based training courseware for the Enterprise Products Group, including modules on clustering Intel four-way and eight-way servers using Linux, Microsoft Clustering and Oracle Parallel Server. Wrote whitepapers on Microsoft Clustering using Intel servers and the Oracle Parallel Server using Intel servers and following IEEE standards. Wrote marketing whitepapers for Intel clustering products for enterprise-level customers.

Environment: Word, Excel, Crystal Reports, Oracle, Framemaker, Acrobat PDF

Developed SQL queries and real-time database reporting on compatibility labs with results posted to websites via ASP and to print via PDF file formats.

Environment: MS-SQL Server, Crystal Reports, ASP, PDF

Network Associates, Beaverton, OR 1999

Contracting Development of best practices training guide for software deployment in Fortune 50 companies. Documentation of core technology at technical reference and programmer level. Communicated global best practices overview to company management.

Environment: Framemaker, Word, RoboHelp, Acrobat

GenRad, Zurich, CH 1998 – 1999

Systems analysis and development of factory information management system. Developed training courses and training guides. Worked to create requirements and RFDs from early developments target ideas. Especially on device drivers for contract board manufacturer testing hardware and software. Reported on factory ERP systems to top level company management.

Environment: Excel, Framemaker, Dreamweaver, Word, RoboHelp, Acrobat

Electric Lightwave, Vancouver, WA 1998 – 1999

Creating training videos and training courseware for telecommunications software. Created revolving training program for modular training.

Environment: Word, Premiere, After Effects, Sound Forge

Microsoft, Redmond, WA 1997 – 1998

Technical writing (Win32 SDK). Worked on development of NT 4. APIs such as Open GL, TAPI3 and ISAPI. Worked with graphics developers on Open GL standards and on device drivers to implement the graphics stack.

Environment: Word, MS proprietary tools

Hewlett-Packard, Camac, WA 1997 – 1998

Technical writing; development of programming and technical reference guide for manufacturing systems control. Wrote interface for device drivers to factory floor state machine.

Environment: Word, Java

StudioLight 1996 – 1998

Website design and production. Full e-commerce implementations, streaming audio and video.

Environment: FrontPage, Dreamweaver, HTML, Fireworks, Shockwave, Director, Authorware, Cold Fusion, Visual InterDev, Java, JavaScript, VB, MS-SQL, Oracle

Cybergrafx 1993 – 1996

Contracting on CD-ROM training website development and demo projects. 3D animation.

Environment: Word, Toolbook, Hot Dog, HTML, Director, LINGO, 3D StudioR3, Framemaker, Quark, PhotoShop

Creative Media Development 1993 – 1995

Contracting on programming, CD-ROM development, web authoring, help authoring, technical writing.

Environment: VB, Access, Visual Test, PC Install, Word, Authorware, Director, Doc to help, RoboHelp, Hot Dog, Pagemill, HTML

Imperial Software 1991 – 1993

Contracting on networking and systems installation. Contracting on virtual reality world prototyping for educational software.

Environment: Mac, OS/2, VREAM, LINK, C

YAR Communications 1991 – 1992

(Division of Ogilvy & Mather)

Contracting multilingual training manuals; English, French, Spanish.

Environment: Word, PageMaker, Quark, Framemaker, Illustrator

TGI, Inc. 1990 – 1991

General Manager. Electronic pre-press management and consulting. Including systems management, software training

Environment: Quark, Illustrator, Freehand, PhotoShop

Grey Advertising 1987-1990

Type Director. Managed graphics and pre-press operations and vendors for Grey.

Environment: PhotoShop, Illustrator, Quark

Education:

Franconia College, BA

Université de Grenoble

SUNY Stony Brook

Contact this candidate