Warehouse Supervisor Inventory Control

Jessica

Jones-

Chappelle

Hardworking and Driven Warehouse Supervisor with

7+ years of managing a team of 12 or more staff.

Looking to continue expanding my knowledge and

continue to make a difference.

****.*****@*****.*** 602-***-****

EXPERIENCE

Sept 2019 - Current Inventory Control Supervisor, Americold Logistics

• Handling supplies and ordering raw materials and parts.

• Maintaining stocks, updating records, receiving deliveries and detecting discrepancies between stocks and records. Mar 2015 – Aug 2019 Team Lead, Consumer Cellular

• Provided assistance to clients

• Answered phone and assisted clients with changes

• Explained products and benefits

• Operated the live chat

• Resolved payment and order disputes

• Confirmed payments, refunds, etc.

Feb 2011 – Mar 2015 Workforce Management Analysis, Concentrix

• Manage all non-production work activities, such as meetings, training, FMLA, and time off requests, to ensure minimum staffing levels are maintained to achieve service levels.

• Identify and work with IT partners to resolve system downtime, which may include escalation to leadership throughout organization. EDUCATION

Sep 2013 – Oct 2017

B.A Criminal Justice

Ashford College

SKILLS

Interpersonal Skills

Business Knowledge

Communication

INTERESTS

Motivation, Guide, Encourage, Lead

and Supervise

Organization

Problem solving

Contact this candidate