Solution Sales Strategic Planning

AUSTIN EVANS

Denver, CO ***** 720-***-**** ****************@*****.***

Solution Sales Professional

Creative, Highly Driven, and Engaged Solution Sales Professional with over 13 years of telecom experience and 9 years of experience in a quota-bearing sales role. Drives development and growth by way of customer relationships and tailored solutions by identifying customer needs. Specialized in strategic planning and analytical solutions. Trusted Advisor to strategic and key Stakeholders with an ability to navigate and coordinate internal and external relationships and processes to meet and exceed business goals.

DEMONSTRATED AREAS OF EXCELLENCE

● Adaptability – Adaptability has been the most frequently utilized skill inside an industry that is constantly changing. Apart of several company acquisitions and transactions that required daily flexibility to changing rules, systems, and processes. Within the company I have become known as an active change agent who has been trusted to learn and develop new processes quickly so that I can move the company forward by teaching peers and leadership the most efficient way to complete objectives. Having often taken the responsibility to test and safeguard new processes while reporting errors and suggestions for improvement directly to developers, this has allowed for the opportunity to hold formal and non-formal training that is directly related to improving company integration efforts. Have built a strong reputation of being a compassionate professional in the workplace and someone who is able to handle change and a heavy workload with a consistent and calm attitude no matter the situation.

● Problem Solving/Solution Selling – Highly effective problem solver willing to adapt to capricious situations and circumstances with optimism and positivity. Adept at uniting and solving complex problems by uniting people together with ideas and solutions. Deft at being the center of a project ecosystem and able to effectively lead projects with various moving pieces. Led over 1,000 projects, totaling over $2.5 Million dollars in monthly recurring revenue, to completion, by managing external customer contacts as well as internal contacts that are spread out into different divisions, roles, and tasks. These kinds of projects have allowed me to gain leadership and collaboration experience due to every project having its own unique set of requirements. Each project includes several stages, including but not limited to, information gathering, financial and legal approvals, and completion task management.

● Leading with Vision and Innovation – Able to communicate and share a clear vision by encouraging a sense of community and teamwork to prioritize the customer experience. Identifies areas of concern in a collaborative way that promotes positivity that leads to successful tasks and projects. Establish goals, priorities, and strategic direction to lead team efforts to a high-level support system.

CORE COMPETENCIES

Analytical Thinking

Project Management

System/Process Management

Consultative/Solution Sales

Writing Skills

Conflict Resolution

Creative Thinking

Client Service

Flexibility

AUSTIN EVANS PAGE 2

PROFESSIONAL EXPERIENCE

NTT GLOBAL IP NETWORK– DENVER, CO AUG 2022– PRESENT GLOBAL CLIENT MANAGER

AUG 2022- PRESENT

Quota bearing sales role with a hybrid format for managing and growing existing accounts as well as finding new logos to help clients diversify and strengthen their IP blend. Responsible for generating new revenue from the sale of high bandwidth IP Transit services together with associated other value-added services, to ISP’s and Internet-centric companies. Utilizing NTT GIN’s global footprint to work with domestic and global clients.

● Hunting for ideal prospects mainly in the IP transit space that fit the Global IP Network model.

● Responsible for a yearly quota of $108k.

● Vetting ideal prospects by networking within the BGP community and various trade shows through the year.

● A strong focus in the topology of NTT’s main assets and global facilities that give an edge to the market.

● Value selling on high end products as well as upselling IP with DDOS protection services.

● Strategic and value-added solutions to benefit clients and help create growth in the marketplace.

● Focus on finding connections between net centric companies that can benefit from a Tier 1 Network.

● Responsible 20 Meetings per month with new prospects MEGAPORT – DENVER, CO MAR 2022-AUG 2022

ACCOUNT MANAGER – MEGAPORT

MAR 2022- AUG 2022

Responsible for managing over 100+ accounts that have existing services with the company by proactively setting up conversations and presenting solutions to existing networks in place. Focused on learning the client's business structure and how they can utilize connectivity to cloud services, managed services, or connectivity between data centers.

● Driving account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, revenue recognition.

● Responsible for managing over $250k in monthly revenue and new monthly sales across multiple accounts. Exceeded sales quota over 200% in first 6 months.

● Actively searching for new contacts within companies to help expose business objectives and to find new buy centers.

● Understand network topology and search for areas that can require new services to implement redundant and diverse offerings to help eliminate single points of failure.

● Work closely with solutions architects and technical experts to connect the clients to helpful information and teach about new products that lead to a better and more efficient platform. CENTURYLINK/LUMEN TECHNOLOGIES – DENVER, CO 2014 – MAR 2022 ACCOUNT DIRECTOR – WHOLESALE – CENTURYLINK/LUMEN TECHNOLOGIES MAR 2021- MAR 2022

Account Director responsible for managing business development activities for high profile accounts that lead to expansion and growth of specialized products. Accountable for the coordination and strategy on key accounts that lead to revenue growth, new sales, and delivering a great customer experience. Specialized in selling IP, MPLS networks, and Wave backbones.

● Driving account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, revenue recognition.

● Responsible for managing over $4 Million in monthly revenue and new monthly sales across multiple accounts. Cumulative 110% of sales achievement.

● Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities to exceed the sales quota requirements.

● Work closely with sales management to provide input and updates about trends and change taking place in the customer’s organization. Also communicate issues and roadblocks that the company can improve on to better systems, processes and customer experience.

ACCOUNT MANAGER SENIOR - WHOLESALE & CABLE ACCOUNTS – CENTURYLINK MAR 2020 – MAR 2021

Account Manager responsible for developing and enhancing my assigned accounts that require much detail and attention. Sell the portfolio of products, services, and solutions to large accounts with a global presence.

● Identify and manage new opportunities through the sales and order cycle.

● Lead efforts to better the customer experience by timely communications, proactive proposals on creative solutions and identifying win-win situations for both the company and the customer.

● Constant communication via e-mail and phone calls, as well as traveling and face-to-face meetings to build relationships, solve issues and sell unique and customized solutions.

● Won the circle of Excellence award (President’s Club) in 2020 for exceeding expected performance by a wide margin. ACCOUNT MANAGER II - WHOLESALE & CABLE ACCOUNTS – CENTURYLINK MAR 2016 – MAR 2020

Quota bearing Telecom sales account manager responsible for new and existing revenue for large national Cable accounts.

● Required technical knowledge and creative solution selling to help build customer network and voice platforms and generate a significant amount of new revenue.

● Responsible for managing over $10 Million in monthly revenue and new monthly sales. Cumulative 105% of sales achievement.

● Responsible for managing large company acquisitions and mergers and meeting demands and needs of high-billing customers.

● Constant communication via email and phone calls, as well as traveling and face-to-face meetings to build relationships, solve issues and sell unique and customized solutions. ACCOUNT MANAGER - WHOLESALE & STRATEGIC ACCOUNTS, LEVEL 3 COMMUNICATIONS JAN 2015 -MAR 2016

Quota bearing Telecom sales account manager responsible for new and existing revenue for 200+ telecommunication accounts across the United States.

● Required technical knowledge and creative solution selling to help build customer network and voice platforms.

● Responsible for managing over $350,000 in monthly revenue and new monthly sales. Cumulative 120% of sales achievement.

● Constant communication via email and phone calls, managing disputes and escalations as well as selling customized solutions for customers.

PROFESSIONAL EXPERIENCE CONTINUED

SALES ASSOCIATE, LEVEL 3 COMMUNICATIONS

JUN 2014- DEC 2014

Responsible for completing the Level 3 Sales Academy and completing a high-level training of Level 3 and Telecom Products and Sales Techniques. The position consisted of 3 Months of training and job shadowing, as well as 3 months of Job rotations, before ultimately residing in a permanent quota bearing sales role within the company SUMMER INTERN, CENTURYLINK

JUN 2010 – AUG 2014

Completed four summers of Internships with CenturyLink, learning telecommunication foundations and backgrounds while working in Billing/Dispute and Wholesale Sales departments. EDUCATION

Bachelor of Science (BS), Business Management

Pre-Law Minor

University of Colorado at Colorado Springs 2014

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