Shift Supervisor Front Desk

Genevieve E. Pasche

Parkland, FL

**********@*****.*** 954-***-****

Reliable and hardworking pre-nursing major, dedicated to providing the highest standard of service. EXPERIENCE

Shadowing, Memorial Miramar Hospital

● Shadowed emergency physicians and observed doctor-patient interactions and small procedures. Shadowing, Listopad and Finder DDS

● Shadowed multiple dentists, got to see the work ethic and paces of the office. Volunteering, Humane Society of NCFL

Starbucks, Coral springs, FL —

Shift Supervisor

( PROMOTED TO SHIFT SUPERVISOR ) JANUARY 28th 2022- PRESENT

( BARISTA ) MARCH 2021 - JANUARY 2022

● Experienced and confident with handling money including counting the safe and tills, depositing money, completing change orders.

● Trained to handle and delegate tasks and responsibilities with high speed and accuracy.

● Maintained clean and well-organized areas to avoid any violations or unnecessary delays in work.

● Oversaw employees to ensure safety, sanitation, and quality production.

● Responding to customer complaints and concerns whilst offering thoughtful solutions to maintain customer satisfaction.

● Monitored inventory and resolved supply issues.

● Consistently completed and met expectations for mid and closing shifts. Listopad and Finder DDS, Coral springs, FL — Front desk receptionist MAY 2021 - JANUARY 2023

●Responsible for greeting and welcoming guests

● Receiving and delivering all incoming and outgoing mail and packages

● Answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

● Maintain files and records, perform data entry, maintain office calendars and schedules Fusion Fitness, Coral springs, FL— Front desk supervisor MARCH 2018 - NOVEMBER 2021

● Oversaw appointment scheduling coordination for clients depending on physical needs.

● Handled numerous calls per day to address customer inquiries and concerns.

● Organized a variety of different written communications and documents.

● Stretched and consulted with clients based on needs

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