Customer Service Entry Level

Fardowsa Hadi

Email: ***********@*****.*** Mobile: 403-***-****

Objective: To obtain a full-time entry-level job.

Summary of Skills:

●Open availability

●Over one year of customer experience

●Experienced in cash handling and completing sales transactions

●One year of Restaurant experience

●Hardworking, responsible and professional

●Capable of working well under minimal supervision and pays attention to details

●Able to work in a team environment or independently

●Previous experience in packaging and general cleaning

●Practical communication skills and able to engage in active listening

●Able to multitask in a fast-paced and time-sensitive environment

●Trilingual in spoken and written English, Somali & Swahili

Work & Volunteer Experience:

Kitchen Helper March 2022- Sep 2022

Sprout Society

●Prepared meals for catering

●Maintained a clean work environment

●Organised kitchen, prepared material and supplies

●Worked alongside others to prepare orders

Cashier July 2021-February 2022

The Halal Guys

●Welcomed and served customers with respect

●Responsible for closing till and tallying the tills

●Accepted payments and operated cash register.

●Placed orders with the kitchen with the Point of Sale system (POS)

●Responsible for general cleaning during every shift.

Housekeeper April 2019-May 2021

Staybridge Suites

●Perform various cleaning activities such as vacuuming, mopping, and dusting

●Notified supervisors of any damages and/or disturbances

●Comprehensive knowledge of restocking supplies in bathrooms and guestrooms

●Clean and disinfect public areas such as changing rooms, showers and elevators

Education & Certificates:

High School Diploma 2023

Bow Valley College

Workplace Hazardous Materials Information System (WHIMS) 2023

Alberta Construction Safety Association

Construction Safety Training Systems (CSTS) 2023

Alberta Construction Safety Association

Common Safety Orientation (CSO) 2023

Energy Safety Canada

Confined Space Entry and Monitor 2023

Energy Safety Canada

Food Handler Certificate 2023

Food Safety Training

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