Customer Service Team Lead
Resume:
RUTH
BROOKS
.com
Katy, TX 77450
Knowledgeable and dedicated customer service
professional with extensive experience in the industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
PROFESSIONAL SUMMARY
Kolache Factory - Cashiering Team Lead
Katy, TX • 02/2021 - 09/2021
I provided customers with exceptional customer
satisfaction while assisting them with fresh foods and coffee, also maintaining a clean environment, assisting management with new hire training.
MarketSource - Mobile Phone Technician/Sales
Associate/Support Worker
Katy, TX • 03/2019 - 01/2020
Assisted customers
Starbucks - Cashier
Katy, TX • 03/2017 - 03/2018
Starbucks - Customer Service Cashier
Katy, TX • 06/2016 - 02/2017
Children's Rainbow Academy - Infant and Toddler
WORK HISTORY
Collaborated with customers and asked questions to assess needs and budgets,assisted with technical support for devices all while providing exceptional customer satisfaction .
•
Helped customers complete purchases, locate items and join reward programs.
•
Maintained customer satisfaction with quick and
professional handling of product.
•
SKILLS
• Stocking and replenishing
Store opening/closing
procedures
•
• Product and service sales
• Interpersonal ability
• Till counting
• Point of sale operation
• Multi-tasking skill
Opening and closing
procedures
•
• Cash Handling
• Purchase assistance
• Customer assistance
• Cleaning and sanitizing
Hall High School
Houston, Tx • 12/2001
High School Diploma
EDUCATION
CERTIFICATIONS
Texas Food Handler Safety
Training - April 8,
•
2021-April 8, 2023 Teacher
Houston, TX • 07/2010 - 05/2016
Promoted physical, academic and social development by implementing diverse classroom and outside activities, while providing a safe and loving environment for both children and parents.
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I enjoy writing poetry, I've written over a hundred poems so far I'm working on publishing a book that I feel will connect to the world, but my first and most important thing is spending time with my daughter and family. HOBBIES
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