Hemanth Allampalli

Title: Scrum Master/ Project Manager Email: ad1z2c@r.postjobfree.com Mobile no- 346-***-****

Professional Preface

A competent, result oriented & accomplished IT professional with 20 plus years of extensive experience in

managing following operations: -

Project Management

IT Quality Assurance

Manual & Automation Testing

TCOE Implementation

Resource Optimization

Process Enhancement

Relationship & Team Management

Liaising & Coordination

Risks & Mitigation Planning

Currently associated with Ross, Scrum Master. Well versed in Integration, Performance, Functional, Regression, Cloud Based Application Testing and Security Testing. Conversant with budgeting, scheduling, resource allocation, UAT, and product verification. Possess strong technical background, business vision and people development skills. Fair knowledge of RPA, Microservices and Blockchain. Skilled in processes and tools (HP-ALM, Jira, Confluence, and Selenium). Well versed in conducting requirement analysis, design, and test reviews. Sound knowledge of devising test strategies and plans for functional and automation testing. Adept in managing release and test schedules; coordinating releases across environments. Proficient in handling and conducting system, integration, UAT, business acceptance, and end – to - end and PVT. Recognized as someone with outstanding emotional intelligence, strong interpersonal relationship abilities and result oriented. Qualified with MBA (IT). Ability to speak with different development / tech ops / business teams and its future prospects. Excellent decision making, leadership, analytical, interpersonal, communication skills with strong motivation skills.

Areas of Expertise

Technical

SDLC : Agile with Scrum/Sprint, Iterative, and Waterfall.

Test Planning : Scoping, Estimates, QA Strategy, QA Plans, Presentation & Coordination.

Risk Management : Identify risks and plan the best-case approach for risk mitigation.

Implementor / Mentor: QA Process, Techniques, and QA Standards Process & Framework.

Test Management : Managing project execution status and preparing necessary project status Defect Management : Tracking and reporting in defect triage meetings with necessary stakeholders. Test Execution : Web App, SOAP / Restful API’s Database, Network, Security & performance.

Test Types : Functional, Regression, Integration Smoke, System, Performance, Load testing & test data generation.

Project Management Tools: Jira, Asana

Domain : Oracle HRMS, Health & Welfare, Banking & Finance & Video Streaming.

Automation : Selenium, Postman

Devices : Xbox One, Xbox 360, Chromecast, Samsung Smart TV

Debugging Tools : Fiddler & Charles.

Release Management: Plan, Develop, Coordinate and lead software release activities with application and support teams.

Functional

Develop innovative testing strategies and streamline processes with development activities to reduce testing redundancy & risks leading to efficiency gain across multiple projects.

Define best practices, test strategies and methodologies for functional, regression and automation testing.

Manage a diverse range of projects from conception through implementation.

Enhance and standardize software defect life cycle management process that helped to reduce downtime from bug detection to resolution. Set up an automation framework for integration and regression testing activities.

Collaborate and establish periodic requirement reviews by stakeholders to ensure requirements were well defined that lead to delivery of flawless application in production.

Accountable for: -

oEnd – to - end test program and release management in large testing engagements.

oTest documentation and status reporting – quality metrics and KPI.

oResource and budget planning / forecast.

oProject management of large testing engagements with globally diversified teams.

oVendor & Stakeholder Management; and Environment & Configuration Management.

dsf

Work Experience / Project Details

Client: ROSS Role: Scrum Master Duration: Jan 2023 to Till Date

Served and Serving as a Scrum Master for Onshore team.

Responsibilities:

Organized scrum ceremonies (sprint planning, stand-ups, sprint reviews, retrospectives) JAD & Adhoc meetings.

Partner with the Product Owner to ensure the product backlog provides clarity of direction and maximizes business value.

Communicate with other management, engineers, product managers and support specialists on product issues.

Communicate with other management, engineers, product managers and support specialists on product issues.

Track and communicate team velocity and sprint/release progress.

Protect development team from outside distractions, impediments or team conflicts, and focus on product backlog and timeline. Facilitated Daily Stand-ups for two-week Sprint cycles and post Sprint reviews and retrospectives.

Maintained and administrated the Atlassian collaboration tools (Jira, Confluence) for the teams. Employed JIRA to document User Stories and produce burn down charts during Sprint execution for status reporting.

Reporting metrics to leadership using JIRA & SharePoint i.e., Committed Vs Delivered, Quality Metrics-Defects Count per sprint, Environment Downtimes, Blockers, Dependencies, Release Status, and Upcoming Releases

Ensure development team is working efficiently towards Sprint goals.

Manage assigned risks and monitor potential impacts as part of the data migration plan.

Accountable for ensuring Work Plans and interdependencies are updated (weekly), accurate, and aligned to all workstreams. Drive completion of tasks with the team.

Identifying risks, reviewing & monitoring the IT operations performance reactively & proactively to meet SLAs and Business requirements and meet.

Contributed values to (PI) Program Increment Planning, ensuring LoB to be aligned and meet a shared vision to plan the roadmaps ahead by identifying cross-team dependencies.

Delivering completeness by meeting deadlines, managing expectations, resolving conflicts, and ensuring quality.

Coordinating multiple projects/monthly releases and reconciling the interdependencies among them.

Client: ACCOR Role: Scrum Master/ Project Manager Duration: Oct 2021 to Dec 2022

Served as a SM for ACCOR for onshore team.

Responsibilities:

Organized scrum ceremonies (sprint planning, stand-ups, sprint reviews, retrospectives) JAD & Adhoc meetings.

Partner with the Product Owner to ensure the product backlog provides clarity of direction and maximizes business value.

Communicate with other management, engineers, product managers and support specialists on product issues.

Communicate with other management, engineers, product managers and support specialists on product issues.

Track and communicate team velocity and sprint/release progress.

Protect development team from outside distractions, impediments or team conflicts, and focus on product backlog and timeline. Facilitated Daily Stand-ups for two-week Sprint cycles and post Sprint reviews and retrospectives.

Maintained and administrated the Atlassian collaboration tools (Jira, Confluence) for the teams. Employed JIRA to document User Stories and produce burn down charts during Sprint execution for status reporting.

Reporting metrics to leadership using JIRA & SharePoint i.e., Committed Vs Delivered, Quality Metrics-Defects Count per sprint, Environment Downtimes, Blockers, Dependencies, Release Status, and Upcoming Releases

Ensure development team is working efficiently towards Sprint goals.

Accountable for ensuring Work Plans and interdependencies are updated (weekly), accurate, and aligned to all workstreams. Drive completion of tasks with the team.

Identifying risks, reviewing; monitoring the IT operations performance reactively & proactively to meet SLAs and Business requirements and meets.

Delivering completeness by meeting deadlines, managing expectations, resolving conflicts, and ensuring quality.

Client: Sage IT Role: QA Project Manager Duration: Oct 2019 to Sep 2021

Served as a PM for Sage IT Program Offshore teams.

Responsibilities:

Manage & lead multiple projects with a distributed team of 16 team members’ manual and automation QA

organization. Understand architectural and design principles.

Spearhead all QA efforts within an organization, including development & implementation of QA program.

Define QA policies, quality improvement process, best practices held overall responsibility to plan, develop, coordinate and lead TW are release activities with application and support team.

Contribute in QA budgets, hire, train & supervise QA engineers, test automation developers and leads.

Play a key role in the establishment of a testing center of excellence. Design and develop robust and enterprise level automation. Manage automation & functional testing as created test strategies, test plans, dashboards, etc.

Provide daily, program status reports to the executive management with appropriate RAG status, KPI's / metrics.

Client: Amex Role: E2E Test Manager Duration: Apr 2018 to Aug 2019

Served as a E2E Test Manger for AMEX Onshore & Offshore teams.

Responsibilities:

Facilitate and ensure received E2E UAT scenarios are base lined & ready for UAT validation per start of published timelines. Lead and direct QA teams in the organization. Conduct API testing for some features using postman.

Provide technical leadership and expertise within the field of QA and testing.

Monitor all QA activities; look after test results, leaked defects, root cause analysis and identify areas of improvement. Implement steps required to improve the processes.

Gather and present testing metrics & testing activities for the projects to key stakeholders.

Perform "API" testing to ensure that all systems are up and running before performing E2E testing activities. Conduct the same activities on a weekly basis to ensure that all systems are running smoothly using POSTMAN.

Client: Sling TV (DISH) Role: Senior QA Lead Duration: Sep 2014 to Mar 2018

Served as a E2E Senior QA Leadr for Sling TV (DISH) Onshore & Offshore teams.

Responsibilities:

Manage all QA functions including planning, strategy, and testing execution & tools.

Works with the Project Manager and other technical leaders to establish timetables and agree on a QA plan for the

Xbox One, Chromecast & Smart TV’s Sling TV implementation. Work on automated UI by using Selenium.

Contribute to the certification testing phase with MasterCard, VISA and Amex.

Accountable for automated sling web-browser for chrome browser via selenium. Debug logs by fiddler and Charles and analyze the root cause. Gather and present testing metrics & activities to the project manager.

Work as a partial Scrum Master for a sling project.

Accountable for both – development team and product owner.

Focus on the team and find a way to help the team to take it to the next level and improve performance.

May’05-Jun’14 with Fidelity Business Services India Pvt. Ltd., Bangalore joined as Associate Engineer; left as Lead.

Associated with Fidelity in multiple projects performing various roles.

Educational & Certification

MBA (Information Technology) in University of Madras, Chennai, India

Bachelor of Banking Management in University of Madras, Chennai, India

SAFe 4 - Certified CSM – Certified ISTQB – Certified Oracle HRMS (Functional) – Certified

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