Dynamics Crm

Location:

United States

Posted:

December 15, 2023

Contact this candidate

Resume:

Pavan

Microsoft Dynamics CRM Developer

Email: ************@*****.***

Contact: 469-***-****

Professional Summary:

●Around 8 years of overall experience in the entire Software Development Life Cycle as well as Microsoft CRM Dynamics and .Net Framework Technologies.

●Experience in developing plug-ins, and workflow and perform sitemap, Ribbon Xml customization for CRM 2016.

● Expertise in Microsoft CRM 4.0, 2011, 2013, Implementation, Migration, customization, and Integration MSCRM web service with JavaScript, jQuery, ASP.Net, C#, VB.NET, MVC, XML, JSON, IIS, SQL Server, and Active Directory.

●Good work experience in ADX Studio/Naos Portal integrations with MS CRM 2015 & 2016.

●Customized CRM forms & Reports using MorphX IDE, Visual Studio, TFS, X++, SQL Customization X++ Forms, reports, and Database Objects.

●Experience in using reporting tools like Crystal Reports, SSRS and SSIS, Dashboard customization with complex charts built from SSRS.

●Experience in Integrating MS Dynamics CRM with legacy systems, Office 365 for exchange online and Lync call, Oracle ERP, external Websites, and InfoPath, and CRM on tablets and mobile platforms, SharePoint (Knowledge) using NET Frameworks, C#, ASP.NET, ASP.NET Web API, MVC, SQL, JavaScript, jQuery, Fetch XML, XML Technologies, and Web Services.

●Extensive experience in designing and coding Dynamics NAV and Navision objects, including tables, forms, reports, and code units, to meet specific business requirements.

●Maintained Microsoft Navision and engineering software called “Trix Organizer.”

●Developed and customized solutions in AL and C/AL, including modules such as finance, sales, purchasing, and inventory management.

●Created add-ons and extensions using AL and C/AL to enhance the functionality of Dynamics 365 Business Central and extend its capabilities.

●Experience in configuring and maintaining Defect Tracking systems and preparing project reports for end-to-end testing using tools like QC/ALM and JIRA.

●Worked with CRM features like New Security Features, Enhanced Business Rules, and Hierarchy Visualization.

● Experienced in Implementing WCF services and consuming using different protocols and implementing features like Security, Debugging and Performance.

●Expertise in database design, table creations, development of Stored Procedures, Views, Functions, Triggers, Complex Packages, Cursors, Indexes, PL/SQL Developer.

●Experience with integration and functional testing, SCRUM methodologies and Sprints.

TECHNICAL SKILLS:

●ERP: Dynamics CRM 2015, Dynamics CRM 2016, Dynamics 365

●Languages: C#, VB.Net, JAVA

●Operating System: Windows 2000, Windows 2007, Linux, and Windows 8.1

●Databases: Oracle, SQL Server 2008/2010, MS Access

●Data Access Technologies: ADO.net, LINQ, Entity Framework

●Web Technologies: ASP.Net 4.0, WCF Services, WSDL, SOAP, HTML 5, CSS

●Scripting Languages: JavaScript, Angular JS

●IDE: Visual Studio 2008/2010/2013/2015

●Tools: Jenkins, Maven, HP Quality Center, Bugzilla

●Repositories: GitHub, TFS

Professional Experience

Centene Corp, St Louis, Missouri Feb 2022 - Present

Senior Microsoft CRM Developer

Design and Developed custom Plug-in and workflows with Dynamics 365

NET, SQL server, Power BI, SharePoint, Active Directory, Java Script, C#, HTML 5 and J Query.

Possess the ability to lead design sessions and make appropriate decisions in creating an XRM solution.

Conduct User Group interviews to assess needs and wants for new Project Management Database.

Create custom data entry interface in Microsoft CRM.

Used various marketing principles and strategies and been able to translate those into technical requirements for software development.

Maintained work closely with marketing teams to understand their needs and translate those needs into functional requirements for software development.

Experience in Service modules in Dynamics 365

used C# to create custom workflows in Dynamics CRM.

Integrated third party portals with Dynamics 365.

Implemented CRM 2013 introduced mobile support, allowing users to access the system from their smartphones and tablets.

Introduced "business process flows," which are guided workflows that help users move through a predefined set of steps to complete a task or process using Dynamics CRM 2013.

used ASP.NET to create custom web services that integrate with Dynamics CRM.

Provided a set of tools and functionalities for managing supply chain activities using MS Dynamics CRM.

Marketing Module provided tools for creating marketing lists, managing leads, designing, and sending email marketing campaigns, and tracking campaign performance.

Implemented functionality for managing logistics activities, such as transportation management, warehousing, and distribution.

Using Dynamics 365 ERP, gained insights into customer buying patterns, preferences, and behaviors, and use this information to improve sales and marketing activities.

Provided advanced reporting and analytics capabilities that can help you identify trends, optimize supply chain performance, and make data-driven decisions.

Used Azure Machine Learning to build custom machine learning models that can be integrated with Microsoft CRM to make predictions or automate certain tasks.

Used Azure to host Dynamics CRM, allowing organizations to take advantage of the scalability, availability, and cost savings of cloud-based computing.

Introduced new marketing automation features, including email marketing, lead scoring, and campaign tracking using Dynamics CRM 2015.

created targeted lists of contacts, leads, or accounts using marketing lists that you want to reach out to.

created marketing campaigns that are designed to reach specific groups of people with personalized messages.

created and sent email marketing campaigns, including newsletters and promotional messages, and track their performance.

Used Azure to integrate Dynamics CRM with other systems and applications.

Experience in MS CRM & 3rd Party integration using Middleware Tools, API’s.

Starting with a focus on all features required for supporting Omni Channel requirements.

Developed and enhanced architectures to support Omni channel application processing.

Experience in designing security model and out of the box configurations.

Strong communication skills and the ability to collaborate effectively with cross-functional teams was critical to success in this role.

Working on Dynamics 365 forms customization using JavaScript and integration of CRM with other web/windows applications and Power Apps.

Wrote windows service and installed in local LAN to consume payloads from JMS Queue.

Create custom dashboards in Microsoft CRM.

Integrated MS Portals to get Complains in Crm Dynamics 365 online.

Implemented the infrastructure and services provided by Azure necessary to support Microsoft CRM's features and capabilities.

Dynamics developers are responsible for developing and customizing applications within the Dynamics suite.

As a Dynamics developer I have worked on developing and customizing CRM software specifically tailored to the needs of the marketing team.

Experience in Designing and implementing lead generation and management processes, tracking customer.

interactions and engagement and analyzing data to inform marketing strategies.

Implemented Event Handlers and Error Handling in SSIS packages and notified process results to various user communities.

Used various report items like tables, sub report and charts to develop the reports in SSRS.

Maintained version control during solution import & export using SVN

Imported contacts from existing application into MS Dynamics CRM using the WCF service. Suggested updates and methods relevant to system architecture components and changes through research. Supported .NET applications and architecture by designing, coding and debugging procedure.

Design and develop REST service using Web APIs.

Hands-on experiences in developing Omni Channel and Unified Service Desk.

Responsible for making AJAX Calls for the UI Interactions to the Controller Actions using jQuery and getting the Data back as JSON and parsing it onto the UI.

Responsible for implementing the Client-Side Validations using jQuery, Angular JS and Java Script.

Environment: MSCRM 2016, D365, MS SQL Server 2014/2016, XRM Toolkit, SQL, SSIS, SSRS, TFS, ADX Studio, Visual studio 2012, C#, ADO.Net, ASP.Net, jQuery, MVC, JIRA, Java Script, HTML, XML, WCF Services

State of MI, Lansing, Michigan Oct 2020 - Jan 2022

Sr Microsoft CRM Developer

●Worked with business analysts, MS Dynamics CRM support analysts and users to evolve MS Dynamics.

●Developed plug-ins, created workflow activities consumed MS Dynamics CRM web services using CRM SDK and configured the integration of MS Dynamics CRM with existing website.

●Designed and built DTS/SSIS packages and ran several scripts for implementing changes in the backend for applications.

●System test planning and Unit testing using the Microsoft Unit testing. Involved in daily and weekly scrum meetings to discuss various aspects of the code related to individual modules.

●Created custom entities and attributes to meet business requirements. Used MS Dynamics CRM 2011 to customize system components such as forms, views, entities, attributes, and relationships.

●Implemented HTML pages in Mobile applications.

●Pulled the Data from SQL Server 2012 with CRM from legacy Data sources using SSIS with Kings Way Soft

●Working on SSRS and SSIS technologies in generating reports.

●Consumed and exposed Dynamics CRM APIs for custom API development.

●Customized CRM forms using JavaScript and developed Plug-ins and Custom Workflows.

●Used Scribe adapter to import data from CRM 4.0 to CRM 2011 to load data into entities.

●Implemented security policies within the organization using MS CRM roles and groups.

●created targeted lists of contacts, leads, or accounts using marketing lists that you want to reach out to.

●created marketing campaigns that are designed to reach specific groups of people with personalized messages.

●created and sent email marketing campaigns, including newsletters and promotional messages, and track their performance.

●Used Azure to integrate Dynamics CRM with other systems and applications.

●Experience in MS CRM & 3rd Party integration using Middleware Tools, API’s.

●Starting with a focus on all features required for supporting Omni Channel requirements.

●Developed and enhanced architectures to support Omni channel application processing.

●Experience in designing security model and out of the box configurations.

●Strong communication skills and the ability to collaborate effectively with cross-functional teams was critical to success in this role.

●Working on Dynamics 365 forms customization using JavaScript and integration of CRM with other web/windows applications and Power Apps.

●Created and maintained technical documentation relating to the system design of CRM and other applications under the responsibility of the MS Dynamics CRM Applications Team.

• Designed Entities, relationships, security role matrix, Integration with other systems.

• Designed Data migration strategy and approach from other systems to Dynamics 365.

• Designed Business process flows and associated plugins, workflows, and web jobs.

Environment: Microsoft Dynamics CRM 2011, CRM SDK, JavaScript, ASP.Net 4.0, C#.Net, Visual Studio 2010, .NET Framework 3.0, API, SDK, IIS 7.0CSS, jQuery, HTML, XML, SQL Server 2008, SSRS.

Western Reserve Group, Wooster, Ohio. Aug 2018 - Sep 2020

Sr. Microsoft CRM Developer

Design and Developed custom Plug-in and workflows with Dynamics 365

NET, SQL server, Power BI, SharePoint, Active Directory, Java Script, C#, HTML 5 and J Query.

Possess the ability to lead design sessions and make appropriate decisions in creating an XRM solution.

Conduct User Group interviews to assess needs and wants for new Project Management Database.

Create custom data entry interface in Microsoft CRM.

Used various marketing principles and strategies, and been able to translate those into technical requirements for

software development.

Maintained work closely with marketing teams to understand their needs and translate those needs into functional.

requirements for software development.