Sandeep Singh

Manager Retail- Sales and Operations

Edmonton, Alberta, Canada

ad1yw9@r.postjobfree.com

+1-587-***-****

Project Management & Master's in Business Administration Graduate specialized in International Projects, Marketing with International Business- RETAIL with past management experience of more than 15 years. I am a certified Retail Operation’s Manager (Certification from Wal- mart Canada). Regional Sales Head for GUJARAT with Apple India franchise, Sr. AGMMETROWHOLESALEOperationsGujaratIndia. I have studied people who got success in their life and the only common thing between themwas,They all WORKED HARD!

Professional Experience

Manager Retail- Sales and Operations

Apple Head Office, Gujarat, India February 2022 - November 2023

Managing the entire Gujarat region sales team.

Headed the entire operations as a manager of Gujarat -Sales & Operations for Apple Stores.

Was also made accountable for the expansion of Apple Stores in GUJ & MAH.

Major responsibilities were Sales, Operations, People Management, Compliance, Leaders Development, Customer Service, Profitability and New Store Expansion. Senior Manager – Sales & Operations

METRO Wholesale India, Surat, Gujarat, India February 2020 – January 2022

Sales Strategy Development

Team Leadership

Market Research

Customer Relationship Management

Sales Planning and Forecasting

Budget Management

Product Knowledge

Sales Reporting

Negotiation and Deal Closure

Compliance and Ethics

Collaboration

Performance Evaluation

Manager Retail- Sales and Operations

United Farmers of Alberta, Grand Prairie, Alberta September 2018 - January 2020

Leadership and Team Management

Operational Management

Customer Service

Sales and Financial Management

Visual Merchandising

Security and Loss Prevention

Vendor and Supplier Management

Strategic Planning

Communication and Reporting

Technology Integration

Manager Retail- Sales and Operations

Marks Retail (Canadian Tire Corp.), Peace River, Alberta June 2015 - September 2018

Successfully achieved Yearly Sales, Shrink goal and Payroll Budget

Managed and motivated a team to increase sales and ensure efficiency.

Managed stock levels and made key decisions about stock flow &

Inventory control.

Achieved customer experience par score.

Operational Analysis and interpreting trends to facilitate planning.

Achieving Sales target and KPI's (key performance indicators) on

regular basis

Manager Retail- Sales

The Source (Bell) Canada inc., Grand Prairie, Alberta July 2014 - June 2015

Managed and motivated a team to increase sales and ensure efficiency.

Managed stock levels and made key decisions about stock flow &

Inventory control.

Achieved customer experience par score.

Operational Analysis and interpreting trends to facilitate planning.

Achieving Sales target and KPI's (key performance indicators) on regular basis Assistant Manager

Wal-Mart Corp., Peace River/ Grand Prairie, Alberta March 2010 - July 2014

Achieved exceptional results in a fast paced retail environment and Managed Multi Million dollar sales store.

Driving sales,P & L,Inventory management,Food Safety,Health & Safety.

Managed store performance w.r.t Sales per sq.ft, Stock Coverage, Footfalls, Conversion rate, Average Transaction value, Shrinkage control, Customer service.

Controlled and Managed Product performance & Supply Chain management.

Set & Obtained performance standards and objectives.

Demonstrating Problem solving & Decision making abilities for Day to Day Store operations success.

Completed PROJECT MANAGEMENT from Centennial College, Operations Manager

Big Bazaar - Future Retail, Gujarat, India April 2009 - March 2010

Successfully achieved Sales budget, Shrink goal & Payroll budget.

Responsible for Operational Excellence & Ensuring Customer Satisfaction

(Optimizing Staff Performance).

Maximizing Revenues

Identifying Opportunities to grow Brand Awareness

Analyzing Budget, Finances and Sales

Market & Community Engagement

Recruiting, Developing, Building, Leading and Motivating Team Trainee Service Manager (Operations)

HyperCITY Retail (India) Ltd. January 2008 - March 2009 Management Project Trainee

Softcell Technologies Limited August 2007 - December 2007 Education

Post Graduate Certificate (Ontario College Post Graduate Certificate) in Project Management Program

Centennial College School of Business at Toronto May 2011 - December 2012

MBA (Dual Specialization in Marketing and International Business Retail) Affiliated with HBS Pattern (Harvard Business School) MIT School of Business Pune, India 2006 - 2008

Bachelor of science in Information Technology in Computer/Information Technology

Veer Narmad South Gujarat University, Surat 2002 - 2005 Honors & Awards

At Apple India managed 30+ stores as Sales Manager (my region contributed over 1 billion dollars in sales revenue)

completed revamping of a Metro warehouse and saved a staggering amount for the store (huge and positive impact on P&L)

Got recognition from the Vice President (The Source Bell Canada) for outstanding achievement in 2014.

At Marks: Top 25 GM award (Got awarded by the president of Marks Canadian Tire) For achieving 110% sales, shrink, payroll target or goal

For outstanding performance and dedication awarded with the Certificate of Recognition duly signed by - Shelley Broader (PRESIDENT & CEO of Walmart Canada).

Rewarded with WAL-MART Operations Manager Certificate in 2010 @ WAL-MART, INDIA School of Learning.

Rewarded with WAL-MART Assistant Manager - AM Basics & Fresh Basics Certificate, duly signed by Chief Operations Officer & Senior Vice President.

Honored by Centennial College, Toronto for Hard Work and dedication. Success Story and My Interview Article got published all over Canada through Toronto's Magazine (E desi News) sponsored by Centennial College in 2012. Key Skills

Strategic Planning

Team Leadership:

Operational Excellence:

Financial Management:

Sales and Marketing:

Customer Relationship Management

Inventory Management

Vendor and Supplier Relations

Data Analysis

Communication Skills

References

Neeraj Sinha Sr. Vice President at METRO Cash & Carry India Pvt Ltd. ad1yw9@r.postjobfree.com & ad1yw9@r.postjobfree.com

Anshu Mishra Business head Sales, operations at METRO Cash & Carry India ad1yw9@r.postjobfree.com

Sidney Mcgee Pickett Country Head, Walmart Corp. ad1yw9@r.postjobfree.com

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