Customer Service Entry Level
Resume:
Somer Priest
HR Specialist
ad1yvv@r.postjobfree.com
Jacksonville, FL, 32224
EDUCATION
WESTERN GOVERNOR'S
UNIVERSITY
Salt Lake City, UT
B.S. HR Management (Jul 2018)
ADDITIONAL SKILLS
Exceptional customer service
Organized and detail-oriented
Motivated, quick learner
Excellent follow-through and issue
resolution
CAREER OBJECTIVE
Hard-working recent college graduate with a Bachelor of Science
(B.S.) in HR Management, with 12.5+ years of work experience. Aiming to leverage academic experience and a proven knowledge of relationship management, customer communications, and key account management to successfully ll the entry level HR role at your company. Frequently praised as e cient by my peers, I can be relied upon to help your company achieve its goals. PROFESSIONAL EXPERIENCE
ACCOUNT MANAGER
Veritiv Corp, Jacksonville, FL / Nov 2018 – Present Primary point of contact for over 60 business accounts, building long-term relationships with each customer. Communicate with customers to understand needs and concerns. respond to incoming calls, e-mails, and other requests from customers and internal business partners. Develop solutions for customers independently, with eld rep, or manager. Solve a range of complex problems; analyze possible solutions using standard procedures. Uses product, market, and functional knowledge in
combination with Veritiv processes, procedures, and applications to ensure customer satisfaction.
Responsible for keeping current clients satis ed and delivering exceptional client service on a day-to-day basis. OFFICE SPECIALIST
MP Painting, Jacksonville, FL / Jun 2015 – Present Responsible for light o ce work and preparing costumer proposals and billing statements.
Correspond with current and potential clients via email. NANNY/CARETAKER
Gillespie Family, Jacksonville, FL / May 2016 – Feb 2018 Teach and perform age-appropriate activities to encourage intellectual development of children.
Transport children to schools, social outings, and medical appointments.
TREAT TEAM SUPERVISOR
Rita's Italian Ice, Jacksonville, FL / Mar 2014 – Mar 2017 Compile and balance cash receipts at the end of the day or shift.
Resolve customer complaints regarding food service. Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
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