NGOMBA NGOIE, DENISE

** ******** **** ********, ******* L7A 1T2

Home Phone number: 905-***-**** Cell phone number: 647-***-**** E-mail: ad1ysv@r.postjobfree.com SUMMARY OF SKILLS

I am a hard worker who really enjoys being a part of a team. Bilingual I am capable of working in a challenging environment in French and English. I have studied hard to become a qualified Business administrative support. In North America college, training was so practical that I am eager to put my learning at work.

With my previous general jobs, I have developed:

● Strong organizational skills and customers service

● Excellent communication skill, both English and French (verbal and written)

● Positive attitude, Energetic and Enthusiastic

● Ability to work under pressure and multitask

● Honest and reliable and dedicated worker

● Team player with proven leadership abilities

EDUCATION

Community Interpreter 2021-2022

Business Administration Diploma

-North America College 2015-2016

Small business program (certificate)

-University of Toronto (Rothman). 2010

English for Academic Purpose

-Humber College

Bachelor in Sociology

-University of Lubumbashi (RDC). 1986-1989

WORK EXPERIENCE

A1 Cash and Carry (June 2022-March 2023): E-commerce Kuehne+Nagel (December 2021-January 2022): Order picking TJX CANADA (October 2019-December 2019): Ticketing and goods distribution for Winners, Home Sense & Marshalls.

CONCENTRIX (April 2016- June 2018): worked as customer service representative. Inbound calls to place retailers weekly orders, marketing new products and technical support. Outbound calls to remind placing order and about cut off time. TJX CANADA (June 2016-December 2016): Distribution center: Ticketing and distributing merchandise for Winners, HomeSense and Marshalls

HBC LOGISTIC: sort cloths and dispatch in different The Bay stores REMCO: sorting, pricing and dispatching men clothes to customers LAZARD GOURMET: April 2002-Mars2010)

Implement new methods and processes for the processing, testing and manufacturing of new products. Create and test news products to launch in the market (creativity is essential for competition). Handled cost of products estimation, pricing and quality control CANADIAN TIRE, WAREHOUSE

Stocked, priced, and helped maintain inventory of merchandise. Displayed products on shelves.