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Customer Service Active Directory

Location:
New Jersey
Salary:
114000
Posted:
December 14, 2023

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Resume:

Paul Huxtable

Closter NJ

917-***-****

ad1yro@r.postjobfree.com

Summary:

Paul Huxtable is a seasoned IT professional with over 20 years of experience, holding a Microsoft Certified Professional designation. His extensive background in managing Office 365 Tenants, deploying Citrix Virtual Desktops, and utilizing PowerShell scripting aligns seamlessly with the requirements of the A/V Computer Support Technician role.

With a strong foundation in providing White Glove Support to VIPs and senior management, Paul has honed his customer service skills and exercised tact and diplomacy in various high-stakes environments.

His expertise spans a comprehensive range of technologies, including Microsoft Office Suite, Windows 10, Office 365, Azure, and SCCM.tr

Paul's hands-on experience with audio/visual equipment and his role in setting up Audio Video in Events and Conferences using MS Teams perfectly align with the job duties outlined. His proficiency in using remote tools such as Bomgar, Landesk, Teamviewer, Anydesk, Goto Assist, and others underscores his ability to provide effective remote support for video services.

In addition to his technical prowess, Paul brings a proactive approach to account administration, ensuring secure credentials, current equipment, and necessary permissions for over 10,000 users.

His certifications in Microsoft Azure Fundamentals and Azure Administrator add further depth to his technical skill set.

A dedicated team player, Paul has a proven track record of collaborating with colleagues and senior staff to troubleshoot and resolve technical issues efficiently.

His commitment to maintaining accurate records, providing documentation, and delivering user training reflects a holistic approach to ensuring a positive and efficient customer experience.

Normalized asset data between spreadsheets and ServiceNow. Plus, experience with shipping logistics.

His Current location is in NJ, however, he is willing to relocate if this position is offered to him.

Education:

AS Applied Science, Computer Programming, La Guardia Community College, New York, NY - 2005

Certifications:

AZ-900 Microsoft Azure Fundamentals Certification # I739-9933

AZ-104 Microsoft Azure Administrator Certification #1774-5939

Microsoft Certified Professional (MCP) Certification # G893-0279

MS 293 Design and Security for a MS Windows Server 2003 Environment

Microsoft Certified Systems Engineer (MCSE 2000/2003)

Microsoft Certified Systems Administrator (MCSA 2000/2003)

Skills:

Industry Knowledge: Exchange, SharePoint, Skype for Business, OneDrive, Teams, Yammer, Delve, Microsoft Flow, Microsoft Teams, Microsoft Planner, Office 365 Groups plus Coreview, MS Intune, MECM and VMWare.

Technical Skills: Active Directory, Windows Server, Windows Client, PowerShell, DNS, DHCP, Group Policy, Azure, Azure SQL, Azure AD, Office 365, Azure AD, Office 365 Groups, Office 365 Planner, Office 365 Delve, Office 365 Groups, Office 365 Teams, Office 365 Planner, Office 365 Security and Compliance Center, Azure Active Directory, Azure Active Directory B2C, Azure Active Directory B2B, Azure Active Directory Rights Management, Azure Active Directory Privileged Identity Management, Azure Active Directory Application Proxy, Azure Active Directory Connect, Azure Active Directory Web Application Proxy, Azure Active Directory Certificate Services, Azure Active Directory Rights Management Services, Email Migration Projects.

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