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General Manager Customer Service

Location:
Muncy, PA
Posted:
December 14, 2023

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Resume:

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Professional Summary

Effective leader and problem-solver whi

costs and promote «

pl

mentality and p!

operations to decrease

Offering hardworking

coordinating and monitoring operations 2

Highly committed to ensuring quality of services a

d General Manager wit!

c

Skil

Ambitious and results-oriente

trategic alliances wi

th orgar

experience, creating s

effectively align with and suppor

driven planner adept at building

t key business ress-

forming tea

and retaining high-pet

9s

Work History

kerbarrel Qid Country Store - Manager Operations

Bloomsburg, PA ‘

06/2001 - Current

e Directed work<t [Number] e loyees when acting as ™ ana

duty.

: . \ - - - - +

e Maintained all operations documentation in an organized n

e Oversaw receiving and stock management functions.

e Enhanced operational success through effective staffing, strong

training, adherence to food safety and sanit

well-timed customer service.

Orange High Sc

e Created effective organizational systems for reports, agendas eee

contracts and records.

e Resonsible for monthly and quart

reconciliation of p&l montly and quarterly.

and

ation regulations and

ly forecasting of sales, and

®

managing shrink processes and controlling

e Reduced corporate risk by

inventory levels.

Implemented operational strategies and effectively built customer and

employee loyalty through employee training and guest experience.

grams to increase employee loy alty and

e Implemented innovative pro

reduce turnover.

e Ensured that each

consistent.

e Reduced o

data to forecast p

guest's experience was positive, memorable and

perational risks while organizing sales and profit & loss

erformance trends.



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