Serenity Bradley, BSS

Wilmington, NC US 910-***-**** ad1yqn@r.postjobfree.com

EDUCATION

North Carolina Central University Wilmington, NC / US Behavioral and Social Sciences 3.45 GPA Cum Laude Graduation December 2021

Awards:

● Triple Crown Challenge 2022-2023

● 2021 Alumni Eagle Scholarship

● 2018 - 2021 Eagle Grant

● Dean’s List 2018- 2021

● 2018 Making A Difference Scholarship

Notable Positions:

● Member of TriBeta Biological Honors Society 2018 - Present

● Member of Science African American Majors Evolving 2020 - Present

● Member of Golden Key Honor’s Society 2021 - Present

● Member of National Society Leadership and Success 2020- Present

● Member of University Honors Program 2019 - 2021

PROFESSIONAL EXPERIENCE

Learning Perspectives, Inc Wilmington, NC / US

Behavioral Interventionist

April 2023 - August 2023 PRN

● Performed as a behavioral interventionist in a public school classroom with students who were experiencing behavioral problems and have autism dx, mental health concerns, or other impairments. As well as employing the finest approaches for interacting with kids who have autism, oppositional defiant disorder, anxiety, mental health concerns, and other disabilities, schedules, cues, and redirection were also provided to help them focus on educational tasks. interacting with instructors in the classroom while receiving clinical assistance from Learning Perspectives.

● Specialization in working with children who exhibit problematic behaviors, as well as experience working with people who have autism and/or other disabilities. Must have extensive knowledge of de-escalation strategies and experience working with kids. Carolina Dunes Behavioral Health Leland, NC / US

Intake Coordinator

May 2022 - March 2023

● Indulge with numerous phone calls, addressing requests for services and performing patient call backs and document all call activities. Send census emails to CFO, and Converses with the corporate office for census.

● Answers inquiry calls about hospital services and bed availability, performs pre-registration, collects all pertinent data, verifies insurance eligibility, facilitates and coordinates assessment and/or intake to facility services when appropriate.

● Maintains communication between the organization, the patient, referrals and family. Conducts pre-admission screenings, schedule assessments, works closely with business office, nurses, and clinical staff as well as external parties to ensure the timely admission of patients. Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.

● Provides information and referral services for internal and external customers. Interviews collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies and procedures. Presents clinical information to a member of the medical staff for approval of intake. Provides crisis intervention services if needed. Verifies insurance upon intake. Maintains all the documentation involved with the admissions process.

● Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services. Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room

Student Union at North Carolina Central University Wilmington, NC / US

Cashier and Expeditor at Chick-fil-a

September 2019 - May 2020

● Co-Ordinated as a cashier for start of shift and assisted up to fifty-hundred orders a day

● Conducted Expeditor Position for end of shift and expedited up to fifty-hundred orders a day

● Structured Cashier and Expeditor position at same time when low on staff during rush hour.

● Mentored team members on training of register. Conducted team training on cashier and expeditor positions to team members

Nursing Building at North Carolina Central University Durham, NC / US

Professor’s Assistant

September 2018 - April 2019

● Greeted students, visitors and professors at entrance of the Nursing building

● Filed old paperwork from 2016-2019 in alphabetical order

● Collaborated and help with experiments with students

● Performed several errands: printing papers, filing other paperwork, and organizing

● Performed new methods of collaborating with experiments with students

● Brainstorm new ideas and possible solutions to overcome problems LEADERSHIP EXPERIENCE

Carolina Dunes Behavioral Health

Leland, NC / US

Intake Coordinator on the weekends

May 2022 - March 2023

● Navigating the admissions office of a 107 bed psychiatric hospital with no administrative assistance.

● Lead the population of patients to 100 and 104 (i.e 100 census the first time in two years) and (i.e 104 census the first time in two years)

● Handling all types of conflicts by myself with no administrative help while navigating the population of patients throughout three programs.

● Lead the admissions office to win the Triple Crown Challenge which is the first place of the most patients accepted out of the facilities in the company. Science African American Majors Evolving (SAAME)

Durham, NC / Durham

Vice President for Science African American Majors Evolving (SAAME) August 2020 – August 2021

● Analyzed and assessed the organization's weaknesses, strengths and opportunities in order to set goals

● Strategize and plan a goal for the organization to meet

● Work with President to ensure the leadership duality and lead the organization to meet goals TriBeta Biological Honor’s Society

Durham, NC / Durham

Communications Director

August 2019– August 2020

● Facilitates all communication throughout members in the organization

● Educate the individuals on the campus about the organizations

● Create propaganda about the organization through making flyers, powerpoints, websites and posting on social media.

CERTIFICATIONS

CPR/First Aid Certified: Expires May 2024

Crisis Prevention Institute: Expires May 2024

Columbia Suicide Severity Rating Scale: Expires November 2024

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