Customer Service Experience
Resume:
Danielle Herrera ***** Appaloosa Bay
San Antonio, TX
EXPERIENCE
TaskUs - Yohana Virtual Personal Assistant - January 27th, 2022-December 29th, 2023 - Gathering information on demand by at least 10 members at one time. Information was anything from finding restaurants, home care, child care, etc. During the last 3-4 months I was
moved to a team where we specifically gathered information for travel such as Airbnb’s, hotels, flights, activities, excursions, and more. This was a work from home position that allowed me to use my customer service and computer experience.
TJ Maxx – Sales associate and merchandise
coordinator - October 28th 2020-January 3rd, 2022 -Responsible for delivering a highly satisfied customer experience
demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Stone Oak Pediatric Dentistry - Dental Assistant
-September 2019-March 2020-Polishing patients before Doctors came in to perform hygiene exams, as well as assisting Doctors during these exams. Communicating to parents of patients as well as patients on treatment plans as well as giving pre and post op instructions. Monitor patients' nitrous intake and taking intraoral pictures of teeth Doctors would be treating.
Imagine Dental - Dental Assistant -March 2018-June 2019.
-Readies patients for dental treatment by welcoming, comforting, seating, and draping patients. ... Educates patients by giving oral hygiene, plaque control, and postoperative instructions. Documents dental care services by charting in patient records. Left this office to follow an opportunity in Houston.
El Chaparral – Server -August 2017-March 2018 – Greet table, take drink and food orders, run food, take care of big parties (up to 25 by myself), side work, keep section clean, roll silverware. Whataburger – Team Leader– February 2016-August 2017
-Specific job duties include taking food and drink orders, cleaning work stations and dining areas, ringing up purchases, preparing food, manning drive-thru windows, restocking foods, unloading food shipments, and answering customer questions regarding menu items, policies, and services.
US Army - August 2015-October 2015.
Six flags Fiesta Texas – Ride Operator – June 2012-April 2016. -Attention to detail to enforce rider safety, keep the ride and queue line clean during down time, give guests a fun and safe experience.
SKILLS
Customer Service
Sales
Teamwork/Teambuilding Detail oriented
Proficient with Microsoft Office
Adaptable in performing evolving duties in a fast paced and demanding environment.
Google Documents, Google Sheets
Microsoft Office (word, excel, powerpoint)
Education
Graduated from Sandra Day O’Connor high June 2014
San Antonio Dental Assistant School. Graduated
January 2018
Contact this candidate