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Technical Support Help Desk

Location:
Lahore, Punjab, Pakistan
Posted:
December 14, 2023

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Resume:

Sheraz Ali

Contact: +923*********

Email: ad1yo0@r.postjobfree.com

Nationality: Pakistan

Date of Birth: 10 sep 1994

PROFESSIONAL

SUMMARY

Respectful Procurement Specialist with understanding of supply and demand and discerning eye for inventory level evaluation. Bilingual go-getter experienced in coordinating with vendors regarding logistics. Successful Computer Technician qualified to upgrade networks, software and hardware. Enthusiastic professional with background initiating malware protection and promoting cyber security policies. Exceptional skills in Windows and SQL Server applications. SKILLS

● International procurement of

electronic components

● Project coordination

● Desktop and laptop installations

● Help Desk Operations Vendor

● Desktop Technical Support

● Hardware and software installation

WORK HISTORY

IT ● Technician 08/2019 to 10/2021

Arab Leaders for Communications Technology Riyadh, Saudi Arabia

● Set up hardware and software in optimal configurations to meet network performance requirements.

Investigated and corrected problems with printers, copiers and other peripheral devices.

Collaborated with vendors to locate replacement components and resolve advanced problems.

Configured hardware, devices and software to set up work stations for employees.

Answered and triaged requests for assistance in order to provide top-notch support.

Delivered network technology training to junior team members and end- users, enhancing knowledgebase and team productivity. PROCUREMENT OFFICER 08/2019 to 10/2021

Arab Leaders for Communications Technology Riyadh, Saudi Arabia

● Set up and negotiated contracts to obtain favourable pricing and delivery structures.

● Input, analysed and reported on data covering all aspects of procurement operations.

● Built relationships with vendors to negotiate ideal terms for purchases.

● Maintained current understanding of pricing structures, market conditions and trends in industry.

● Evaluated internal needs and developed plans for maintaining optimal supply levels.

● Procured materials for squadron maintenance and repair services.

● Developed and strengthened supplier relationships.

● Monitored social media and online sources for industry trends.

● Maintained excellent attendance record, consistently arriving to work on time.

PROCUREMENT OFFICER 08/2017 to 10/2018

Kuwait Technical Solutions (TSL) Riyadh, Saudi Arabia

● Set up and negotiated contracts to obtain favourable pricing and delivery structures.

● Input, analysed and reported on data covering all aspects of procurement operations.

● Built relationships with vendors to negotiate ideal terms for purchases.

● Procured materials for squadron maintenance and repair services.

● Developed and strengthened supplier relationships.

● Maintained excellent attendance record, consistently arriving to work on time.

EDUCATION

Associate of Science Electrical Engineering 2016 Diploma in Networking & IT

Diploma in Computer Software and Hardware

LANGUAGES

English

Urdu/Hindi

Punjabi

Arabic

MS OFFICE

Word

Excel



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