General Manager Customer Service

Kierra Ushry

***********@*****.***

508-***-****(C)

EDUCATION

Port Richmond High School

Regents Diploma 5/2017

American Barber Institute

Master Barber License 2018

United States Navy Veteran

Fork Lift License 2023

RELATED EXPERIENCE

General Production, Sanderson Farms Kinston NC,

November 2022-May 2023

Pack tenders

Pack breasts

Cut wings & tenders

Rework

Assistant General Manager, Dominoes Staten Island NY

October 2021-September 2022

Orientation and Training for New Hires

Inventory and Manage Supplies

Operate all equipment

Prepare Products

Supervise Crew

Receive and process telephone orders

Monitor cash flow during the business day

Stock ingredients from delivery

Packer and Sorter, Amazon Staten Island, NY

August 2018-Present

●Train Crew

●Pack, sort and fulfill orders

E1, United States Navy, Chicago, IL

November 2018-March 2019 (Honorable Discharge)

●Armed Watches

●Firearm safety

●Fire safety

Crew Trainer, McDonalds, Staten Island, NY

August 2016-June 2018

●Train Crew

●Supervise Trainees

●Monthly Reporting

●Delegate floor responsibilities

●Complete register transaction efficiently

●Customer Service

●Manage kitchen to efficiently produce food for customers

●Communicates necessary issues/conflicts to general manager or designee

Sales Associate, Richmond Hood, Staten Island, NY

January 2016- July 2017

●Completing sales transaction for customers

●Upsell apparel and sneakers.

●Customer Service

●Maintain and reorder stock as needed

●Community Events

●Marketing

Camp Counselor, United Activities Unlimited, Staten Island, NY

July 2015-August 2017

●Supervision of children ages 6-10 years old

●Planning age-appropriate activities for campers

●Provide therapeutic rapport with campers

●Work collaboratively with Counselors and Directors

●Engage campers in fun and therapeutic play

P.S. 40 Counselor: 2nd Grade Staten Island, NY

Assist children with activities after homework

Help children with homework

Work one on one with children that needs close attention

Tropical Smoothie, Shift Leader Staten Island, NY

Manage Crew

Conduct temperature checks on cold/hot food

Take care of electric needs such as power box and lines in the establishment

Completing sales transactions with customers

Wise Logistics (Amazon Delivery), Delivery Driver Staten Island, NY

Load and unload packages

Greet customers and deliver a smile

Make sure everyone was happy within my associates

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