Benigno Del Castillo

Bellflower, CA *****

ad1y6k@r.postjobfree.com

+1-626-***-****

Willing to relocate to: Long Beach, CA - Downey, CA - Anaheim, CA Authorized to work in the US for any employer

Work Experience

Patient costumer care representative

Conifer Health Solutions - Bellflower, CA

September 2010 to Present

Responsibilities include the resolving medical accounts that’s past due,also collecting insurance information from patients and also educating patients of credit reporting status of their accounts and also meeting personal and company goals and following company policy Claims Representative

AAA - Costa Mesa, CA

October 2018 to June 2021

taking calls from member, insured and taking call for new claim and filing claims Self paid collector

Brachfeld Law Group - El Segundo, CA

May 2008 to September 2010

Responsibilities include manual dialing on unpaid credit card debts and skip tracing on accounts, and helping card holders finding resolution on their unpaid credit card debts and also preparing summon to be serve to the consumer and meeting personal goal and companies goals and policy Manager Trainee/lead collector

GC Services - Irwindale, CA

November 2006 to May 2008

Effective collection of unpaid cellphone and dish network bills and also managed and train between 10 to 12 employee responsibilities also include strategies of dialler campaigns on a daily basis Lead collector

Progressive Management Systems - West Covina, CA

March 2000 to September 2006

Responsibilities include collecting unpaid cellphone bills and utilities bills and also assist and train new employees, meeting personal goals and companies goals Lock box clerk

Pnc bank - Pasadena, CA

January 1999 to March 2000

Responsibilities include receiving,sorting and processing mortgage payments Lock box clerk

Mellon Bank - Irwindale, CA

April 1995 to February 1999

Responsibilities include receiving and sorting mails,processing insurance payments mortgage payments and photo copying all checks that has been processed Education

High school diploma

Monrovia High School - Monrovia, CA

September 1990 to June 1994

Skills

• Payment Posting

• Posting

• Customer Service

• Call Center

• Collections

• Typing

• Microsoft Excel

• Microsoft Word

Assessments

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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