CAREER SUMMARY:
Ms. Akins is a results-driven technical and business systems consultant qualified by over
twenty-five (25) years of experience driving projects ranging from legacy to enterprise,
COTS-based systems, and custom software development, mission-critical, high-impact
technology projects, programs, processes, and systems. Expertise spans project
management, configuration management, quality assurance, logistics Support
programmer analyst, project/data analyst, applications/database analyst,
requirements/business analysis, requirements definition, systems analysis and design,
quality assurance, and end-user training. She is a hands-on leader who thrives on tough
challenges, troubleshooting business issues, and implementing processes and technology
to bring about the most effective and efficient management and technical solutions. She
possesses a rich background managing cross-functional personnel and customer
communication to direct and facilitate highly successful projects as well as developing
project management methodologies and supporting documentation, processes, tools, and
templates in a Program Management Office (PMO) environment. Ms. Akins possesses
outstanding leadership, time management, analytical and problem-solving skills. She is
experienced in working in matrix project teams. Ability to prioritize independently
FUNCTIONAL KNOWLEDGE AREAS:
Documentation Management Support
Agile Software Development methodologies
Requirements gathering and data analysis
Program Management Office (PMO) Development & Management
Program and Project Risk Management
Asset Management
Evaluate asset inventory and CMDB processes
Quality assurance
Trained in and utilize Agile Project Management tools and practices.
Familiar with CMMI and ITIL best practices.
Strategic Planning
Data Analysis
TECHNICAL TOOLS KNOWLEDGE AREAS:
● Project Management Applications: Microsoft Project
● Requirements Management tools: IBM Rational Tools, SharePoint Expert with
publishing tools including, Microsoft Office, Visio, PowerPoint, CMVC Team Track, DOORS, Version Manager, CMstat, WebCM, ProE, CMIS, Windchill, JIRA, PVCS, Version Manager, CM Vision, Serena, Business Manager, Quick place, SharePoint, Team Tracker, ServiceNow, Remedy, UNIX, IBM Rational ClearQuest, ClearCase,
Career Highlights:
Ability to collaborate cross-functionally with stakeholders to design, develop and
integrate information technology processes and procedures utilizing best practices
and industry standard frameworks.
Successful as a project manager/analyst for complex, multi-dimensional projects using
customer project management life cycle methodologies and industry best practices.
Prepare and maintain various program and project documents, data, processes and
artifacts in accordance with established directives.
Plan, analyze and evaluate the effectiveness of operating programs in support of
Federal Government clients
Gathering, compiling, and analyzing business process data as it relates various
business and IT systems
EXPERIENCE & PROFESSIONAL ACTIVITIES:
Blue Origin, Kent Washington
Configuration Management Specialist
03/27/2021-Present
Support methods of documenting and allocating tolerances for the subsystems to ensure integrated vehicle requirements will be met
Own the design of items that span several subsystems, such as the OML, TPS, technical markings and paint
Maintain the Engineering Bill of Materials using Windchill Repository
Ensure the team adhere to the configuration management best practices. as well as Blue Origin configuration management standards
Support process of developing system requirements, flow down, and verification planning
Ensure that the configuration supports major design reviews and the integration milestones
Maintain and report on development activity and technical issues
Clear communication and collaboration with all development teams involved on projects
Merzier Process Group, Centreville, Virginia
Consultant
09/09/2019-10/09/2020
Served as a consultant, delivering configuration management, and build support to the
Department of Veteran Affairs (VA) Veterans Integrated Registries Platform (VIRP) Phase 2
Development Program Management Office (PMO) and business and technical management
support services.
Support Services contract to provide configuration management, analysis, and support services
to the VA PMO and OI&T office, including business services, IT management services and
Subject Matter Expertise (SME)
Performed Asset Management Functions developing reports that identify strategic information and provide recommendations for performance improvements
Develop, edit, and manage management plans, policy documents, program plans,
functional and business documents, technical documents, PowerPoint and Excel
documents and providing required compliance in accordance with VA standards
Work with project team to solve problems, implement changes, provide
recommendations, and track project documents and artifacts regarding business and
technical requirements
Leonardo AgustaWestland, Philadelphia, PA
Asset Configuration Manager
7/23/2018- 09/13/2019
Perform analysis of current CMS, CMDB and Asset/Configuration Management Processes
Developed Service Improvement Plan to contain strategic and tactical program goals.
Monitor milestones and trackable schedules
Partner with Program Manager as well as Functional Task Areas Leads daily providing input on
program Report milestone updates.
Provided support to the engineering team to define requirements, Maintain and Monitor SAP Change Request, Produce and maintain monthly KPI’s
Assist in the updates and maintenance of PLM system
Accomplishments:
Design execute and enhance process relating to software and hardware asset management
Conduct CCB Board weekly, record and process outcomes
Developed ITIL foundation within the AW609 environment
INNOVIM, Silver Springs, MD
Implementation Configuration Management Specialist
12/2017- 3/2018
Collaborate with Systems Engineering and other relevant project task areas and technical experts as required.
Support the System Engineering and Information Management Group: to include implementation of Managed PLM Lifecycle environment daily
Configuration Management (CM) program that included hardware, software, documentation and
media.
Support the change management process and procedures; provide interface management control across of released documentation
Provide SME for quality assurance of user acceptance test plans and peer review briefings
Provide technical reviews, configuration audits and assessments, provide Configuration Status
Accounting to management on a regular basis, assist with the development and provide CM
training.
Accomplishments:
Implement process improvement activities, maintaining the integrity and traceability of changes,
assisting the engineering staff.
Compare and record material specifications to incoming receiving inspection reports
A3 Technologies, Inc. Dept. Of Transportation, Egg Harbor, NJ
Configuration Management Documentation Specialist
5/2017-12/2017
Assisted engineering staff with all relevant functions of capturing product and process
configuration information in accordance with OUR CLIENTNA Configuration and Data
Management policies.
Read and interpret engineering drawings for quality assurance guideline.
Chaired the Change Control Board (CCB), and actively participated with all of customer CCB
requirements.
Ensured product, program and project efforts were sufficiently staffed to ensure fulfillment of the
function.
Maintained Bill of Material Updates
Accomplishments:
Ensured IP preservation, product and process configuration information.
Managed compliance and deviations to configuration management standards.
Developed, acquired, set up, and maintained necessary hardware and software configuration
tools.
Raytheon NASA, Riverdale, MD
7/2014-5/2017
Configuration Management Engineer Team Lead
Configuration Management (SWCM) Engineer Lead a team of 4 CM engineers.
. Responsibilities:
● Communicate CM Policy to all project personnel
● Work closely with the Development team to ensure software baselines are controlled in a
repeatable process.
● Preformed Software Release deployments to baselines
● Maintain automation systems for numbering, recording, documenting, and tracking
software libraries, software deployments in the Unix environment
● Maintained documentation updates using ClearCase & ClearQuest environments
● Weekly facilitation of configuration control boards (CCB)
● Conducted training on functionality of new software application for configuration
requirements.
● Provided day to day operational delivery of Change & Release planning and operational
tasks to administer these processes. Supported testing productions, developmental and
virtual activities to verify operation procedures and details
● Responsible for routine maintenance and monitoring of SBM system, documentation and
testing
● Lead Testing, Operational, and Validation and Release meetings
● Provided workflow design and implementation within SBM
● Delivery of Change and Release planning
● Generated Monthly VDDs
● Perform periodic maintenance on Oracle Servers and Databases.
● Planed, manage and conduct periodic audits of the CIs; verify and report CI status and
attributes: update change records as required via approved process. communicating
status to Software CM and program management,
● Developed Operational management of Change Management process (including
continuous improvement plans)
● Worked with the development team as Windchill Admin for implementation, installation
and development of the project environment to maintain change management forms and
reports.
● Captured issues of the products and process, and provided reports on the next steps in
the life cycles
● Interfaced daily with other team engineers to provide SME solutions to technical problems
● Manage Operational Hardware baseline including auditing hardware and installed
software
● Deploy custom software to the operational system (Linux & Windows)
● Deploy Operational product baseline to the operational system without impact to ongoing
operations
● Implement monitoring and control of Change and Release Management, making changes
and improvements to reporting as necessary
● Provided weekly Status report to Business stakeholders
● Established, developed techniques to accomplish data interchanging communication with
the NAS system.
Global American Staffing
11/2012-7/2014
Assigned to FLIR, Thermal Design –Elkridge, MD
Configuration Manager
• Manage the entire Configuration Management Program. Develop and maintain all
Configuration Management policy, standards and procedures.
• Lead the development of process, Identify the Configuration Items (CIs) within the
program lifecycle
• Implemented and maintained an effective environment for Configuration Management
involvement with assets relationship with customer stakeholders.
• Directly produces an effective Configuration Management environment in terms of asset
relationships, workflows, report generation, capturing metrics and generating statistics.
• Provided data entry support for documentation generation, storage and maintenance in
the NAS system
• Developed workflows, generated reports, provided program metrics to project Manager
monthly
Accomplishments:
Implemented and Lead ECP Engineering Change Proposal process, as well as (NOR) Notice
of Revision, and (RFD) Request for Deviations. Work closely with Engineering Team to
provide analysis of data manage compliance with government standards
Smartronix Corporation, Dept. of Treasury, Washington, DC
4/2011-11/2012
Configuration Management Lead
● Provide overall project management support to the Network Team
● Created and prepared requirements traceability processed through ServiceNow
● Direct interface with Task Function stakeholders to provide updates from Test Plans
● Prepare Data Security recommendations to Cyber-security Lead of the status of change
Request
● Involved in Software coding standards as they relate to Configuration Management
standards
● Developed network Configuration Management processes which involved identifying items
to be controlled, captured, and recorded
Accomplishments:
Developed Standard plans. Procedures for all aspects of IT Lifecycle
Employed Software Development Lifecycle and ITLP processes
Assist with the development of complex networks and system architectures
URS Corporation Division of EG&G Inc. DoD, Stafford, VA
4/2009 – 4/2011
Sr. Configuration Manager
● Provide overall project management support to International Military Sales
● Supported all configuration management planning and conducted process improvement
● Coordinated with Engineers and Developer to provide a collaboration platform using
Windchill
● Maintain Access Control Windchill
● Maintained EBOM and BOM in Windchill to track inventory and shipping of the product
● Provided support to developers to maintain CAD documentation.
● Maintained the PLM data using Windchill modules to track multiple platforms and
architecture for many venders
● Manage CAD Data Management and Document Management
● Maintain Change and Release Management to track Baselined lifecycle
● Developed Manufacturing Process Planning using Windchill modules
● Maintained CAD Data Management to track access control, version history and revision
control.
● Using Windchill Tracked Metadata to classify the mature of the product
● Maintained all configuration management plans as well as provide feedback to OEM
● Maintain Engineering indentured bill of material by performing analysis to provide
accuracy
● Using Windchill maintained modules for Build of Material (BOM)Configuration Status
Accounting tracking
● Implemented a Configuration Management Database to identify, control, and tracking the
status on all overall vehicle status within the international program
● Describe provisions for configuration identification, change control, configuration status
accounting and configuration audits.
Sapphire Designs, General Dynamics, Woodbridge, VA
10/2007 – 12/2009
Configuration Management Quality Assurance Analyst
● Responsible for release of data objects models, documents, software and bill of material
● Implemented IBM Rational DOORS tool for maintain Requirements Management of the
product
● Performed CMMI Best practices to maintain required compliances
● Using Manage Class I and Class II ECP Changes, Deviation and Waivers.
● Design Impact assessments and effectivities validations and verifications.
● Manage functional allocated product baselines.
● Serialized tracking with IMD tracking as applicable.
Functional and Physical audit participation
Provide technical reviews, configuration audits and assessments, provide Configuration
Status Accounting to management on a regular basis, assist with the development and
provide CM training.
• Implement process improvement activities, maintaining the integrity and traceability of
changes, assisting the engineering staff.
• Compare and record material specifications to incoming receiving inspection reports
• Verify parts against engineering drawings, written specification, and inspection
instructions.
A3 Technologies, Inc. Dept. Of Transportation, William J Hughes Technical Center,
Pomona, NJ 4/2006- 5/2007
Northrop Grumman Corporation
4/1987-4/2006
Configuration Manager Quality Control/Assurance Lead
● Lead for all configuration and data management functions.
● Developed configuration management (CM) and quality assurance (QA) plans
● Ensured all artifacts were completed and accurate to conform to standards.
● Worked with development teams investigating and correcting software bugs and
deficiencies based on test results.
● Recorded and documented test result-using PTR (Problem Tracking Request).
● Managed all phases of testing for assigned components ensuring test plans and test case
are completed to meet requirements.
● Prepared Test Plan and NCP/SIG change packages for review board.
● Maintain all NCP/SIGs functions using Webcam database.
● Track the lifecycles of all NAS Changes and perform all documentation updates.
● Served as Configuration Control Board (CCB) secretariat - prepared and implemented CM
and QA plans for hardware and software products.
● Serve as the receipt for release desk, monitor, and established, maintained release
documentation process and procedures; prepared documentation standards for testing.
● Prepared documents for drawing standards, specification, and interface control documents
(ICD) and technical manuals in accordance with the data requirements.
● Support configuration and quality audits of documentation assuring proper control.
● Implemented Configuration Management and Quality Assurance procedures.
● Maintain testing artifacts in QC and work closely with testing Specialists to ensure all tests
are executed and documented in compliance to QC Standards
● Provided UNIX troubleshooting for new build releases against current checksums and
compiled files
● Provided UNIX scripts to show interactions and file executable of a readable layout.
● Prepared technical minutes for Lockheed Martin and Oceanic change board meetings.
● Participated with management proposal preparation for new and extended business.
Accomplishments:
● Led a team of five analysts to deploy and capture data in a test environment m on
delivery of revised source code.
EDUCATIONAL BACKGROUND, CERTIFICATIONS, LANGUAGES:
● Bachelor’s Business Administration at Western International University, Phoenix, AZ,
Completion 6/2024
● Certification in Project Management – UMBC Baltimore, MD 2008
● Defense Acquisition University Logistic Certification Level I 2009
● Computer Information Systems at Atlantic Cape Community College, Mays Landing, NJ
1997 - 1998
● International Society of Configuration Management – CM Specialist Certification 2001
● Learning Tree Workshop- Certificate-Human Resources Workshop 1993
● Political Science/Computer Science Cheyney State College 1980-1982