David Ju

**** ******* ***. #*** *** Angeles, CA 90005

562-***-****

ad1y4a@r.postjobfree.com

Experience

G. G. World Inc. DBA Good Girl Los Angeles, CA

Customer Service Oct. 2016 – Current

Handle customers’ accounts and orders and input into our ERP system.

Call customers for various disputes of payment.

Customer service calls such as quality and other customer needs.

Commonwealth Business Bank Headquarters Los Angeles, CA

Operations Admin Dec. 2015 –Sept. 2016

Daily tasks reviewing wire forms and sending wires to various institutions.

Call customers for various disputes about their account.

Review customers account summaries and evaluate FDIC regulations in regards to their account.

Hanmi Bank Downtown Branch, Los Angeles, CA

New Accounts / Customer Service Feb. 2015 – Dec. 2015

•Help customers find the right account that is tailored to their needs.

•Follow up with customers on documents that are needed for Business accounts.

•Help our clients with deposits, statements or any daily bank operations that is needed to be done.

•Give reports to our Branch Manager on daily Open Accounts, Closed Accounts, and future Maturity Dates of COD's.

KC Enterprises D.B.A. Zenana, Los Angeles, CA

Sales Assistant and Inventory Manager Jul. 2011 – Aug. 2014

•Responsible for sales team with meeting quotas, providing customer service, invoicing, pricing and cash handling for customers.

•Managed the overall inventory and inventory warehouse including UPS labeling and data entry for online orders (www.fashingo.net).

• Performed marketing to large domestic and foreign companies including Ross, Marshalls and Love Culture.

Kimanson Music Ltd. Co., South Korea

Quality Control Assistant Manager Oct. 2008 – Dec. 2010

•Responsible for any issues with merchandise during and after manufacturing.

•Developed and maintained excellent relationships with vendors to assure competitive pricing and quality merchandise..

•Performed tests for high profile clients including James Hetfield and Mark Tremonti.

•Performed regular meetings with staff regarding the improvement of production and quality control issues.

•Assist managing shipping schedules and production line to meet standard shipping schedule.

•Worked closely with international companies to assist translation of documents.

Paris Baguette USA, Cerritos, CA and Greater Orange County Area

Shift Manager and Orange County Head Baker Mar. 2005 – Apr. 2008

•In charge of scheduling part time employees and full time bakers in five different stores along with payroll.

•Managed inventory and stock list to ensure quick turn-around time.

•Responsible for all vender merchandise ordering from frozen foods to fresh fruits on a weekly basis.

•Training for new employees (part time and full time workers)

•Worked cashier and as shift manager to ensure good customer service.

•Counted total sales and cash handling when need after closing.

•Reported to supervisors on sales, food quality and training progress for new bakers.

Education

Valley Christian High School, Cerritos, CA Sep. 2000 - 2004

•High School Diploma

Skills

•Windows 95 to Windows 7, Microsoft Word and Excel, CAD Star, UPS Shipping invoice, Computer Hardware, KGS Care label Systems.

•Communication skills, Bilingual in English and Korean.

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