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Forklift Operator Customer Service

Location:
Atlanta, GA
Posted:
December 14, 2023

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Resume:

TOBIAS THOMAS

**** ****** ***** ● Atlanta, Georgia 30331 ● 678-***-**** ● ad1y1l@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

A focused, organized, hard-working, proactive professional with demonstrated expertise enhancing productivity and overcoming challenges and taking on new roles to ensure timely task completion.

CORE COMPETENCIES

Strong Customer Service Orientation ● Document Management and Control ● Senior Warehouse Associate ● Certified Forklift Operator ● Pallet Jack Handler ● Conveyor Belt Operator ● Cherry Picker ● Shipping and Receiving ● Order Pulling ● Problem Solver

PROFESSIONAL EXPERIENCE

NNR Global Logistics ● Atlanta, GA

Warehouse Manager, February 2018 – Current

Acknowledge receipt/delivery of freight by signing the relevant documents and stating any irregularities, if applicable. Issue warehouse receipt and distribute along with other documents to the operational departments. Assign location of freight, based on its nature. Keep record of shipments by entering data in the application (if available). Take weight and measurements upon receipt of freight. Assure accurate labeling of freight by double-checking that markings on freight and warehouse receipt number correspond to the transport document. Operate all equipment by keeping the safety of the personnel and freight in mind. File, store and keep record of whereabouts of the operational files.

General Electric (GE) Energy ● Atlanta, GA

Senior Forklift Operator, August 2015 – January 2018

Responsible for incoming and outgoing shipments of all components, assuring that components match paperwork. Input required data into database during receiving process. Locate material and cycle count materials as required. Performed physical inventory audits, updating inventory records and isolating defects. Provided internal logistics support to maximize operational efficiency. Visually examined materials and accompanying paperwork for defects and sorts articles according to extent of defect. Accurately identified part numbers, serial numbers, and quantities and assured all match the accompanying paperwork.

Menlo Worldwide Logistics ● Lithia Springs, GA

Forklift Operator, September 2014 – August 2015

Advised supervisor immediately of any equipment failures. Ensure supervisors and managers were made aware to re-order supplies in due time. Report any hazardous cargo and any irregularities (damages, pilferage, "short" conditions) immediately to supervisor or management. Assured proper storage and handling of freight, including, but not limited to, making sure that pallets are stable and in good condition. Perform other duties deemed necessary and relevant to position.

JC Penny Outlet ● Forest Park, GA

Warehouse Associate, November 2012 – September 2014

Verified data to ensure completeness and correctness by calculating data, tracing data, and interpreting data. Reviewed files, records and other documentation to obtain information and respond to routine inquires, both orally and in writing. Initiated and responded to routine inquiries, both orally and in writing. Operated simple office equipment. Performs other related tasks, as assigned.

D.T.G Operations ● East Point, GA

Customer Service Supervisor, September 2005 – October 2012

Supervised staff of 15 employees. Provided outstanding customer services to all customers and clients. Completed escalated booking reservations requests. Worked with commercial customers in completing rental contracts, providing explanation of rental policies and procedures, verifying credit, and obtaining customer signature and deposit.

EDUCATION

Atlanta Job Corporation ● Atlanta, GA

High School Diploma Recipient, January 1998

PROFESSIONAL REFERENCES

Available Upon Request



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