Customer Retention Strategic Business

Armando Tirado

Portsmouth, VA *****

************************@***********.***

+1-757-***-****

Detail-oriented professional with 19 years of experience and a proven knowledge of customer retention, strategic business planning and vendor sourcing. Aiming to leverage my abilities to successfully fill the Dispatcher role at your company. Authorized to work in the US for any employer

Work Experience

Dispatcher

Vico Construction Corporation - Chesapeake, VA

August 2003 to Present

· Relayed information to or from work crews using telephones and two-way radios.

· Monitored personnel and equipment locations and utilization to coordinate service.

· Dispatched workers and crews to assigned locations.

· Maintained files of work and services performed.

· Advised personnel of traffic delays due to construction areas and accidents.

· Ordered requested supplies and issued to personnel.

· Oversaw dispatch communications within specifically assigned territories.

· Communicated clearly and concisely to reduce errors and provide complete dispatch data.

· Troubleshot minor problems and reported larger technical issues.

· Responded quickly to meet customer needs and resolve problems.

· Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Education

High School Diploma

Haaren High - New York, NY

June 1975 to June 1975

Skills

• Experience

• Education

• Skills

• Summary

• Languages Add New Section Advanced Available in: WORD PDF Dispatch Recordkeeping Customer File Maintenance Work Personnel Advisement Equipment Location Identification Effective Communication Customer Request Management

• English/Spanish Bilingual Clean Available in: WORD PDF Armando Tirado Dispatcher Contact Portsmouth, Va. 23702

• Dispatch Recordkeeping

• Customer File Maintenance

• Work Personnel Advisement

• Equipment Location Identification

• Effective Communication

• customer retention, strategic business planning and vendor sourcing. Aiming to leverage my abilities to successfully fill the Dispatcher role at your company.

• Negotiation

• Supply Chain

• Purchasing

Contact this candidate