Gayla M. Hale
****#A Brentwood Court· Riverdale *0296
404-***-****·*********@*****.***
PROFESSIONAL PROFILE
More than five year of customer service, data entry, account payable and administrative assistant. STRENGTHS/COMPUTER SKILLS
Strong organizational skills, excellent written and oral communication skills, Quick Learner, Handle multiple tasks; work with minimum supervision, Detail Oriented, Team Player, Word 97, Excel, Internet, Maximo 4.1, ADP 505, ADP Laser Station 10P, ADP Payroll, Reynolds and Reynolds, JD Edwards, WANG Word-Processing, Basic Accounting, IBM 700 Encoding, IBM 9400 Encoding AS400, Ten-Key by Touch-Proficiently, Typing, Adobe, NCR/IBM 2100 Cash Register, Data Entry, Expedition, Crystal Database and General Office duties. 2018- Present UberEats/Lyft Atlanta, GA
Sharedriver
Transport Customers requesting rides to and from different locations. Deliver items that customers ordered per customer request.
2016- 2018 Clayton County School System Jonesboro, GA Transportation/Driver
Transports students to and from school and other events, ensures safety of students while boarding, exiting and riding the bus. Clean the bus by sweeping, taking out trash and other duties as necessary. Inspects safety mechanisms of the bus. Fuel buses as needed or in the event of an emergency. Meet With parents and administration.
2014- 2016 Atlanta Public School System Atlanta, GA Transportation/Driver
Transports students to and from school and other events, ensures safety of students while boarding, exiting and riding the bus. Clean the bus by sweeping, taking out trash and other duties as necessary. Inspects safety mechanisms of the bus. Fuel buses as needed or in the event of an emergency. Meet With parents and administration.
2008– 2010 Images That Impress Fort Deposit, AL
Accounts Payable/Pre-sell
Distributed mail, assisted in the daily operations of the photo room. Process invoices daily, cashier. Print and process photos for delivery. Balance bank deposit, maintained files, reschedules pick-up appointments, and ensures highest level of customer satisfaction. 2006– 2008 Grand Portraits Phoenix, AL
Accounts Payable/Pre-sell
Distributed mail, assisted in the daily operations of the photo room. Process invoices daily, cashier. Balance bank deposit, maintained files, reschedules pick-up appointments, and ensures highest level of customer satisfaction.
2004-2006 Veolia Water North America Atlanta, GA
Administrative Assistant
The key responsibilities for the Service Coordinator is acquiring, compiling, creating and generating detailed data necessary for fulfilling preventive maintenance and service request function of the organization through the established Maximo CMMS platform.
● Plan, assign and make distribution of daily work schedule for the technicians in conjunction with PM schedules and the work order Backlog Report.
● Receive service request information from the customer verbally, by telephone, email or completed written service work
● 2001– 2002 Impressive Portraits
Atlanta, GA request forms.
● Initiate work order requests through Maximo CMMS. Ensure a weekly Backlog Report is generated, manage and review activity performance with my supervisor. 2002-2004 Southwestern Furniture of Wis. Arcadia, WS Customer Service/Cashier
This position is responsible for serving as the first point of contact for external customers. Provide initial assessment, support, dispatch, call close, service status and/or reporting activities. Utilizes call system database to research and provide information relating to customer complaints/issues. Determines problem, provides information to customer, reschedules delivery appointments, and ensures highest level of customer satisfaction.
Accounts Payable
Distributed mail, assisted in the daily operations of the photo room. Process invoices daily, cashier. Balance bank deposit, maintained files, reschedules delivery appointments, and ensures highest level of customer satisfaction.
2000–2001 Southern Lincoln Mercury Atlanta, GA
Accounts Payable/Tag and Title Clerk
Process ADP Payroll, New Hires Packages, 401(K), Insurance claims Health and Dental. Generated daily of On-Demand checks. On daily basis maintained operations for all processing of tags and titles on New
/Used vehicles.
EDUCATION/TRAINING/CERTIFICATION
1990 Career Action College Park, GA
● Certification/Word Processing
1982 Atlanta Area Technical College Atlanta, GA
● Certified/Marketing Specialist
REFERENCES Available upon request.