Irina Popova

Brooklyn, NY 917-***-**** ad1y0f@r.postjobfree.com https://www.linkedin.com/in/irinapopov/

PROFESSIONAL SUMMARY

Savvy Sr. Quality Assurance Specialist with over 14 years of experience in the financial services industry specializing in the online banking and client reporting; Proven track record of managing and leading on-shore and off-shore QA teams to successfully execute manual and automated Testing Programs for Chase.com (36 Million users); Accustomed to meeting deadlines and delivering high-quality solutions on various levels of Business/Requirements Analysis, QA & Testing for Web-based and Client/Server applications.

SKILLS

QA Lead Leadership, Test Strategy and Planning, Defining and Enforcing QA process, Defect Management, Triage and Root Cause Analysis, On-shore and Off-shore QA team management; Retrospective Sprint and Release analysis, QA Status Reporting, Risk mitigation and Process improvements

Tools JIRA, HP Quality Center, Toad, QTP, Confluence, Innotas, ClearQuest, TortoiseSVN, Excel, Polarion, SharePoint, ADP

Technical SQL, SOAP UI, Oracle, MS SQL Server, XML, HTML, Crystal Reports

SDLC Methodologies Agile/Scrum, Traditional, Waterfall

Documentation Test Plans, Test Cases, Test Scripts, Test Progress Reports, QA SOPs

Operating Systems Windows 10/Windows 8.1 /Windows 7 /Windows XP /Vista/ OSx

WORK EXPERIENCE

Lead QA Engineer

MassMutual Financial Group 06/2015 – 08/2023

QA Lead, Product Development IT

Supported development and testing of the Claim Processing platform consisting of Client Set-up, Operations Processing, Claim Pricing, Claim Entry, Provider Search and Statements modules.

Responsibilities:

Led QA process to complete numerous challenging testing programs to insure quality

Develop and maintain comprehensive enterprise-level QA process

Coordinate QA activities with Business and IT stakeholders

Supervise development and execution of Test cases

Review Business Requirements and User Stories

Directed construction of the test cases and scripts in QC

Manage issue resolution process

QA Lead/Analyst, JP Morgan Chase Online J03/2000 - 10/2014

Led QA process to complete numerous challenging testing programs to insure quality and the best user experience for over 36 million customers:

Responsibilities:

Reviewed project scope and provided high-level effort estimates

Managed onsite and offshore QA teams, tracked Actual vs. Projected QA budgets

Planned the Test Program strategy and test data requirements

Performed manual and automation testing

Validated requirements coverage matrix

Developed Test Plans according to the Enterprise Release schedule

Insured QA Environment readiness and approval of the Test Plan

Coordinated execution of the multiple QA cycles with 5,000 – 15,000 scripts

Chaired regular Defect Calls and QA Status meetings

Provided Testing Progress Summary to the IT and Business Stakeholders

Developed automated Execution Tracking Report

EDUCATION / TRAINING

Agile Methodology and Automated Testing

Manual Business Process Testing

Risk based security testing strategy

Risk Management for Testing Success

Root Cause Analysis

WEB Development and ASP

UNIX and Shell Programming

Oracle8.i Architecture and Administration

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