Liza Rodriguez
Victorville, CA *****
*********@*****.***
Results-focused as a professional Job Coach with strength in maintenance, cleanliness and time management. Proactive leader with strengths in communication and collaboration. Proficient in leveraging the knowledge to promote Adept at managing concurrent objectives to promote efficIency and influece positive outcomes.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Strong knowledge of Osha Products and to clean and disinfect germs Communicative and team- oriented. Proven history of fostering cleanliness of buildings to meet team, individual and management objectives.
Motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in with advanced interpersonal abilities. Supervising with demonstrated command of Janitorial experience. Expert with developed aptitude for encouraging and clients to execute job task.
Hardworking and reliable with strong ability in to execute my job tasks. Offering highly organized, proactive and punctual with team-oriented mentality. Willing to relocate: Anywhere
Work Experience
Teacher
Kindercare- Champions - Oro Grande, CA
September 2022 to July 2023
1. Curriculum
2. Sports
3. Projects
4. Motor skills
5. Linguistics skills
Warehouse Associate
Ryder Bed Bath &Beyond - Jurupa Valley, CA
October 2022 to January 2023
1. Inbound
2. Outbound
3. Palletizing
4. Staging
5. EPJ
6. RF Scanner
7. Picking
8. Labeling
9. Janitorial duties
FULLFILLMENT CENTER TEAM MEMBER
QVC Distribution Center - Ontario, CA
October 2021 to February 2022
1. Unloading,
2. Receiving,
3. Stowing,
4. Picking,
5. Packing,
6. Shipping,
7. Electric Pallet Jack
8. Standing Forklift
9. Cycle counting bins or returning orders to make sure our customer is taken care of. 10. RF Scanner
11. Labeling
12. Package Customers orders
13. Janitorial duties
Escort/Shuttle Driver
PrimeFlight Aviation - Ontario, CA
September 2020 to September 2021
• Time Management
• Drive Pilots to their Locations
• Drive Warehouse workers to their locations
• Dispatch
• Flights coming in/out
• Record times
• Record Mileage
• Record Gas
• Maintain Vehicles
• Route driving
Reset Merchandiser
Lowes Company - Apple Valley, CA
August 2020 to September 2020
Reset Team.
Merchandising
Stocking
Reading Planograms
Team Coordinator
Hand
Supervisor Job Coach/Driver
B. E. S. T Opportunities - Apple Valley, CA
July 2019 to May 2020
I work with high level disabled adults on janitorial job tasks at a Child Development Center at Fort Irwin Training Facility. I monitor their progress and record it in our data base.
• Improved operations by working with team members and customers to find workable solutions.
• Collaborated in development of procedures.
• Handled all delegated tasks.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Transport Clients to work back to home
• Case Management
• Dispatch
• Janitorial duties
Event Coordinator
Striking Elegance - Huntington Beach, CA
May 2016 to March 2020
• Initiated negotiations with vendors and subcontractors to maintain $ event budget.
• Organized corporate luncheons, dinners, conferences and special events.
• Scheduled and booked reservations, managed transportation and secured venues for events with up to 250 participants.
• Organized event logistics, such as scheduling, budget development and management, staffing and communicating with clients in regards to event needs.
• Managed catering services, audio-visual services and housekeepers.
• Organized venues, budgets, guest lists, catering and event timelines.
• Designed contracts, collected fees and booked venues for events.
• Trained customer service, marketing, and sales teams for events.
• Maintained close communication with clients to mitigate service issues.
• Hosted 250 attendees during annual events.
• Developed and retained strong customer rapport through proactive contact.
• Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings.
• Driver from hotels to events
Customer Service Representative/Sales/ Bridal Consultant/ Cashier/ Lead Stocker
Bed Bath & Beyond Inc - Victorville, CA
October 2014 to November 2019
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Assisted approximately 20 customers each day with products and service questions.
• Assessed customer needs and upsold products and services to maximize sales.
• Answered 20+ inbound calls per day and directed to designated individuals or departments.
• Set up and activated customer accounts.
• Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
• Educated customers on special pricing opportunities and company offerings.
• Answered customer questions and addressed concerns, resulting in 75% reduction in complaint calls.
• Worked with managers to develop service improvement initiatives.
• Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
• Escalated customer concerns, store issues and inventory requirements to supervisors.
• Shipping & Receiving
• Warehouse
• Hand Pellet
• Maintenance work
Childcare Provider
Kids N Care - Victorville, CA
May 2011 to June 2019
• Secured indoor and outdoor premises to protect children under care.
• Provided exceptional care to groups of up to 6 children between ages 1-6 years of age
• Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
• Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Improved group and individual behavior with positive management strategies.
• Incorporated music and art activities to encourage creativity and expression.
• Balanced schedules to provide optimal rest, play and educational periods.
• Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
• Assisted children in development of social, communication and problem-solving skills.
• Maintained organized and clean classroom and work areas.
• Led developmentally applications for children.
• Developed and implemented lesson plans based on ages and abilities of class children.
• Kept children safe and secure at all times.
• Discussed new developments, misbehavior and concerns with parents or guardians.
• Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
• Enforced rules to teach manners and maintain safe environment.
• Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
• Engaged groups of culturally diverse children in creative, safe and focused setting.
• Organized and planned age-appropriate lessons
• Led children in tidying up, handwashing and to teach responsibility. Caregiver for Elderly
In Home Support Services (IHSS) - Victorville, CA
February 2008 to August 2015
1. Prepared Meals
2. Cleaned Home
3. Bathed and changed Clients
4. Distributed Medication
5. Transported to Appointments, grocery store and shopping
• Assisted client and residents with mobility
Office Manager/Receptionist
EZGLIDE Drawers - Victorville, CA
January 2007 to February 2008
• Payroll
• Bookkeeping
• Data Entry
• Billing
• Transportation Routing
• Warehouse operations
• Delivery driver
• Scheduling
• Customer Service
• Installation
• Answering Phones
• Dispatch
Education
Associate of Arts in Early Childhood Education/ Child Development University of Arizona Global Campus - San Diego, CA May 2011 to March 2015
High school diploma or GED
Skills
• Job search coaching
• Job coaching
• Coached and mentored disabled adults to prepare for positions within organization, btime management and janitorial/ maintenance work.
• Behavioral coaching
• Events Management
• Childcare
• Transportation Management
• Event Planning
• Catering
• Office Management
• Budgeting
• Teaching
• Driving
• Senior Care
• Merchandising
• Planograms
• Meal Preparation
• Shuttle Driving
• Load & Unload
• English
• Logistics
• Order Picker
• Warehouse Experience
• Customer service
• Materials handling
• Developmental disabilities experience
• Freight
• Customer support
• Sales
• Direct support
• Typing
• Leadership
• Stocking
• Basic math
Certifications and Licenses
First Aid CPR AED
October 2022 to October 2024
Driver's License
CDL