CYNTHIA SIMO

713-***-**** ad1xy7@r.postjobfree.com

Summary

As a seasoned and results-driven Agile Scrum Master with 6+ years of experience, I am dedicated to driving organizational success through the seamless adoption of Agile methodologies. I possess a proven track record of leading high-performing teams and optimizing project delivery processes to achieve business objectives. Throughout my career, I have played a pivotal role in spearheading Agile transformations at both departmental and organizational levels. I am now eager to bring my expertise and passion for Agile practices to a dynamic organization seeking to thrive in today's fast-paced and competitive market.

Skills

Effective Customer Communication

Resource Allocation

Project Management

Backlog Management

Meeting Participation

Presentation Skills

Leading Scrum Meetings

Public Speaking

Risk Identification

IAM Azure

Sprint Planning

Scrum Processes

Workflow Analysis

Customer Requirements Analysis

Customer Interaction

Technical skills

Agile Scrum/PM Tools:

Azure DevOps, Excel, Jira, Confluence, Tableau, Rally Agile Project Management Tools

Experience

10/2022 - Current

Agile Sr Scrum Master, Humana

Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

My skills encompass facilitating agile cadences such as, daily standup (team sync), sprint planning, backlog refinement/grooming, sprint review/demo, and retrospective.

I am adept at identifying and removing roadblocks that hinder team progress, ensuring a smooth workflow throughout the project lifecycle by promoting transparency and culture of continuous improvement.

Worked with two Agile Scrum teams simultaneously and also worked along side a Kanban team that used Tableau to generate user stories that were dependency to my team.

Used Powe BI to track deliverables that are ready for PROD by making sure that all scheduled Features/Stories pass he definition of done.

Used Azure DevOps to updates on delivery plans, backlogs, boards, queries, sprints, and work items.

Coached and mentored Scrum team members in Agile principles, leading to improved collaboration, higher team morale, and a 15% increase in team productivity.

Utilized Agile metrics and reports to monitor team performance, identify bottlenecks, and implement corrective actions, resulting in a 25% improvement in sprint delivery predictability.

Assessed team metrics and worked to drive improvements and innovate new approaches.

Created users, managed access, and granted permissions where necessary. I implemented automated solutions while collaborating with engineer’s stakeholders to help tackle challenges within the IAM space.

AGILE 07/2021 - 09/2022

Sr Scrum Master, Florida Blue - Jacksonville, FL

Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

Successfully led large-scale Agile transformation initiatives, providing guidance adaptability.to multiple teams and stakeholders, resulting in improved organizational agility and adaptability.

Led the adoption of Agile project management tool, such as Rally, streamlining the project tracking process and enhancing collaboration across teams.

Delivered results using strong understanding of project management methodology and PMO standards.

Used Excel to generate ARD PROD documentation and also to calculate teams’ capacity planning.

Empower the team to make system and process improvements captured in sprint retrospective meetings.

AGILE SCRUM MASTER 07/2019 - 07/2021

CAPITAL ONE BANK - MD

Guided cross-functional teams in embracing Agile methodologies, fostering a culture of collaboration, transparency, and continuous improvement.

Orchestrated and facilitated all aspects of the Scrum framework, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, resulting in a 20% increase in team productivity.

Used Jira board to communicate with teams and leadership o teams road map.

Coached team members and product owners on Agile principles and practices, ensuring a shared understanding of roles, responsibilities, and ceremonies.

Effectively managed product backlogs, refined user stories, and prioritized tasks, leading to a 15% reduction in development cycle time.

Implemented and maintained visual management tools such as Kanban boards, enhancing visibility into project progress and facilitating informed decision-making.

SCRUM MASTER 07/2017 - 07/2019

BMW

Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.

Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standup, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning

Monitored the team daily progress using burndown/burnup metrics, ensuring that it reflects the current state accurately.

Partnering to ensure that our ways of working are consistent across teams.

Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.

Technical skills

Agile Scrum/PM Tools: Azure DevOps, Jira, Confluence, Rally Agile Project Management Tools

Software Applications: AWS, Microsoft Office Agile Project Management Tools Stakeholder Communication and Engagement Agile Metrics and Reporting Team Facilitation Agile Coaching Product Backlog Management Communication and Collaboration.

Education and Training

University of Buea - BA

Business Administration, 12/2012

SAFe Scrum Master 5.0, SSM Certification, Scaled Agile Inc Certified Scrum Master, CSM, Scrum Alliance

Microsoft Identity and Access Administrator Certification

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