Trey Boyer- Herbst

414-***-****

ad1xx4@r.postjobfree.com

Superb Customer Service Skills Team Player Problem Solver Reliable Punctual Positive Attitude Motivated Quick Learner Tech Savvy Dedicated Goal Orientated Driven Excellent communication skills verbal and written Flexible

Professional Experience

Customer Service Representative July 2021- Current

Arby’s - Milwaukee, WI

•Awarded best drive thru times by decreasing the drive thru time by 45 seconds

•Greet customers politely while efficiently and accurately take customers' orders and in putting them into POS system

•Resolved customer complaints by addressing questions and concerns

•Assemble orders correctly to meet quality standards and hygiene requirements

•Received and processed payments by operating the cash register

•Operated beverage machine, fryer, milkshake, and coffee machine to regulation standards

•Replenished utensils, napkins, condiments and perform inventory control

Server/Host/Dishwasher January 2021- July 2021

Cinco De Mayo Fiesta- Milwaukee, WI

•Engage with customers in person and over the phone in a friendly manner while providing excellent customer service to ensure a positive experience

•Knowledge of the menu, with the ability to upsell customers, collect payments from tables

•Washing dishes, pots, pans, and flatware, and resetting dining areas

•Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations

•Sweeping and mopping floors, taking out the trash and rinsing garbage cans

•Supporting other restaurant staff members by assisting with other tasks, as needed

Education

Carthage College

Business – Criminal Justice – anticipated graduation date 2027

Nathan Hale High School

High school Diploma 2023

Sports and Affiliations

Carthage College Firebird 2023- current

Football

Nathan Hale High School Varsity Huskies 2019 – 2023

Football and Basketball

Special Needs Best Buddy Program 2020-2023

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