Customer Service Representative
Resume:
Summary
Outgoing and friendly customer service representative with several years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor Experience
Licensed Adjuster- Auto
Crawford & Co • Burleson, TX
01/2023 - 08/2023
Receive claims and initiate customer contact to identify and assess cause of loss for comprehensive, collision and catastrophic losses. Proficiently process documents, reassign claims as needed, identify and assess at-fault and move claim to the furthest point in respect to repairs and rental in accordance with applicable laws and State Farm policy provisions. Position required multiple active licenses in various states to ensure compliance with laws. CLR
Loan Depot • Burleson, TX
10/2022 - 01/2023
High call volume setting on outbound dialer, verify information supplied by consumer to assess loan needs. Effectively rebuttal and get consumer to a licensed loan officer to further handle. Student
STUDENT-REMOTE • Burleson, TX
07/2022 - 09/2022
Studied courses and passed exams to become licensed adjuster in multiple states. Scheduler
DFW Senior Care • Burleson, TX
07/2021 - 07/2022
Fast-paced office position for at-home elderly care: required attention to detail, accurate assessment of experience level in relation to care level of client. Ability to adjust, change, update or remove caregivers at any given time due to call ins, cancellations or client request. Monthly reconciliation of approved client hours on VA roster and on-call for weekends and evening as needed.
Care Manager
Sunrise Senior Living • Fort Worth, TX
06/2018 - 07/2021
Assist elderly residents with all aspects of care, from physical to emotional. Included mobility assistance, dressing, showers, feeding, cleaning and medications on scheduled rounds, timely assist with engaging in activities. Weekly shifts were split between Care Manager and Med Tech duties. Skills
Time management, Communication skills, Documentation review, Excellent customer service and professionalism. Education
Angela Schrage
ad1xw6@r.postjobfree.com
Burleson, TX
Diploma
Ferris 06/1994 High School • Ferris, TX
Graduate diploma
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