Customer Service Medical Assistant
Resume:
Sonia Molina
*******@*****.***
Education
Universidad Autónoma de Guadalajara de Medicina
Doctor of Medicine, June 2019 (paid by the American Education Department), unlicensed
La Sierra University
Bachelor in Biomedical Science
Membership in honorary/professional societies: Tri-Beta science honor society in undergraduate
IMG member
Work Experience
Volunteer Experience 2019- Present
Cooking for congregations of SDA Church, health nuggets for church and the public, COVID 19 awareness, vaccination awareness,
Medical experience
Vital signs, assist medical physicians in-office medical procedures, collect data from patients like laboratory results, test results reading, recommendations to the attending physician, discuss physician’s recommendations and care with patients, obtain patient’s history, complete physical examinations, write progress notes, review of electronic medical records, medical history, verify doctor signature on medical history, HIPAA regulations, assist in surgeries, suturing, attention to detail in medical history, medical procedures, follow up, allergies and care recommendations. Correlation of medical codes and justification for treatment procedures and office visits, heavy phone customer service, insurance eligibility, and cleaning of rooms, sterilization.
Dental Office
Frontier Dental Management
Management of all financial aspects of the practice including audits, work with financial reports, inspection to ensure compliance to requirements in the entire organization to a function, process and production as well as collection of monies. Coordinate the different specialties throughout the month. Ensure patient’s health history allow for treatment as well as signed consent forms. Scheduling of patient appointments, supervision and appointment of staff of 35 employees, managing insurance and medical claims. Coordinate employees schedules. Light regional duties. Employee yearly evaluations. Execute marketing and public relations. Maintain employee records and licenses current. Problem solving interiorly/exteriorly. Maintain and ordering of supply. Oversee budgets for supplies and expenses. Assure compliance of government laws (OSHA, HIPAA, CDC), rules, regulations and company policies and procedures. Enforce procedures and policies. Work with goals and report to corporate. Staff interview/dismissal; staff training and motivation. Inventories, audits and reports of the insurance claims and financial collections.
Publications/Presentations/Poster Sessions: cancer of the bone laboratory research leader, caffeine on sea urchin cells
Skills: open minded, communication, active listening, negotiation, customer service, documenting, reporting, interpersonal skills with co-workers, customers, and other businesses, patience, conflict management, coaching, teaching, mediating, motivation, compassion, networking, inspiration, flexibility, punctual, quick learning, collaboration, reliability, empathy, critical thinking skills, problem solving, observing, creative thinking, brainstorming, cost-benefit analyzing, leadership skills, technical skills, language skills, translation from English to Spanish, and analytic skills,
Hobbies & Interests
Family, cooking, movies, friends, shopping, life coaching
Language proficiency
English, Spanish
Contact this candidate