Amelia A. Davis

ad1xs2@r.postjobfree.com

Profile

Seeking a challenging role as a manager or supervisor where I can utilize my extensive experience in hospitality and food and beverage management. With a proven track record in leading and managing diverse teams along with years of customer service and hospitality, management, and administrative industry experience, I am confident in my ability to streamline operations, enhance customer satisfaction, and drive revenue growth and learning. Committed to delivering exceptional hospitality experiences and maintaining high standards, I aim to contribute to the success of an esteemed organization.

PROFESSIONAL EXPERIENCE

Task Force Food and Beverage Manager

The Pendry Hotel - West Hollywood

05/2023 - 07/2023 (Contract Completed) - West Hollywood, United States

Led a team of 15 food and beverage professionals, ensuring seamless execution of all operations and achieving a 20% increase in customer satisfaction ratings.

Oversaw the successful implementation of cost-saving measures and overall expenses while maintaining high-quality food and beverage offerings.

Developed and implemented comprehensive training programs.

Led a cross-functional team of 15 staff members in managing all aspects of food and beverage operations for a high-end resort.

Conducted regular audits of inventory levels and streamlined ordering processes.

Collaborated with the executive chef to create seasonal menus and special event packages.

Bartender

L’antica Pizzeria da Michele

09/2019 - Present - Hollywood, United States

Created and executed innovative cocktail recipes, resulting in increased customer satisfaction and a 20% increase in drink sales.

Assisted in training new bartenders on proper drink preparation techniques and customer service, ensuring a consistent high standard of service throughout the establishment.

Developed and implemented a new inventory management system, reducing waste and improving cost control by 15%.

Maintained a clean and organized bar area, consistently exceeding health and safety guidelines and receiving commendations from health inspectors.

VIP Concierge

Greek Theatre

04/2022 - Present - Los Angeles, United States

Successfully executed VIP box office guest lists, created notable relationships with LIveNation and ensured safety and enjoyment of guests and the Greek Theatre.

Delivered exceptional customer service by proactively anticipating and fulfilling guests' needs, thereby exceeding expectations and solidifying lasting relationships.

Collaborated seamlessly with a dynamic team to successfully execute exclusive VIP events, including high-profile celebrity meet-and-greets, resulting in a notable increase in event attendance and garnering positive media coverage.

Bar Manager

Rock & Reilly’s Irish Pub

03/2021 - 09/2021 - West Hollywood United States

Oversaw all operations in the facility including the ghost kitchen with 25 separate brands and all staff.

References

L'antica Pizzeria da Michele

Maggie Eslava - 949-***-****

Matteo Aondio 213-***-****

The Britely at The Pendry Hotel

Ragan Nobles - 386-***-****

Rock & Reilly’s Irish Pub

Tanya Sergei - 786-***-****

323-***-****

ad1xs2@r.postjobfree.com

EDUCATION

2009-2013

Minneapolis Media Institute

Audio Engineering and Recording Sciences

RELEVANT SKILLS

Leadership

Digital Marketing

Adobe Photoshop

Cost Control

Adobe InDesign

Problem Solving

Operations Management

Microsoft Office

Slack

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