Administrative Support Client

Rosa Carrera

520-***-**** *********@*****.*** Queen Creek, AZ 85142

SUMMARY

Ambitious bilingual paralegal offering years of experience looking for an opportunity to utilize my legal knowledge. I'm motivated and eagar to learn to take on new challenges. I want to advance my personal career and contribute to team success for a great company. SKILLS

Adobe Proficient

Microsoft Office

LawMatics

Ability to prioritize and multitask

Client Support

Administrative Support

Dependable and Reliable

Time Management to meet critical deadlines

Electronic Court Document Filing

Case Management

Document Preparation

Understands Confidentiality

Fast learner and can work independently or

with office staff

EXPERIENCE

Lead Paralegal, Neeley Law Firm, June 2022-Current Chandler, AZ

Review client intakes, contracts, agreements and documents Prepare and file bankruptcy petitions, schedules and statements File motions, orders, affidavits, responses and answers as needed for each case Review case filings in ECF and take appropriate action Support and assist attorneys on cases as needed

Maintain a detailed case status to track current cases and filed cases Calendar deadlines for filing answers and responses, all hearings, follow up appointments with clients

Email/ Call clients, opposing counsel, Trustees and courts when necessary Provide administrative support such as answer phones, and schedule appointments to assist the front desk when needed (or when Spanish speaking clients need assistance) Train new paralegals on office procedures and specific duties Remote Admin, Swim Platforms, July 2020-May 2022

Phoenix, AZ

Handled incoming customer emails inquiring about pricing, repairs, timelines, and wanting new platforms.

Conferred with sales teams to schedule and price swim platforms for customers Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.

Resolved issues by coordinating with service department. Calculated correct order totals, updated accounts and maintained detailed records Entered orders into company's computer database system. Developed and updated databases to handle customer data. Collaborated with sales team members to stay current on price updates and material price increases

Maintained up-to-date knowledge of product and service changes. Promptly responded to inquiries and requests from prospective customers. Paralegal, Walter Moak Law Firm, October 2012-April 2014 Chandler, AZ

Assisted counsel in preparing and filing Chapter 7 and Chapter 13 bankruptcy petitions. Conferred with clients and attorney to gather and track case information. Conducted detailed client intakes and entered information into Best Case Met with clients to discuss case plan, and to sign petitions. Managed deadlines, calendared 341 court hearing dates, and client signing appointments Drafted and filed schedules for clients and filed any amendments when needed. Answered client questions through email and phone calls Kept a detailed case status of my caseload

Paralegal, Robinson And Rylander PC, January 2006-June 2013 Tucson, AZ

Prepared and filed Chapter 7 and Chapter 13 bankruptcy petitions for clients using Best Case software

Prepared clients for court hearings, pulled dockets from ECF/Pacer and researched cases when needed

Prepare all court room notes for 341 hearings or any hearings for the attorneys Managed deadlines and calendered all court hearings Maintained a detailed case status of all open cases I worked on Met and interviewed clients and gathered intakes and all documents to complete petitions Responded to inquiries and requests for case related info from judges, trustees, court admins and attorneys

Managed billable hour tracking and client invoices using TimeSlips software EDUCATION AND TRAINING

Associate of Applied Science

Criminal Justice, Central Arizona College, Aravaipa AZ High School Diploma

San Manuel High School, San Manuel AZ

LANGUAGES

Spanish:

Professional

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