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Customer Relations Home Sales

Location:
Naples, FL
Salary:
45000
Posted:
December 13, 2023

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Resume:

R. Scott Morrison

*** ******** *****

Naples, FL 34110

Cellular 239-***-****

Email: ad1xob@r.postjobfree.com

Objective To secure a challenging and dynamic position utilizing my skills in marketing, management, sales and customer relations.

Qualifications

Highly dedicated, self motivated professional with strong marketing/sales experience.

Impressive negotiating, customer relations and planning techniques.

Proven initiative, dependability, effort and drive.

Effective communicator and team builder, welcoming new challenges and situations.

Computer literate and detail oriented with strong organizational skills.

Astute ability to analyze problems and propose solutions quickly.

Experience

09/19-08/22 Bartender, Seed to Table (Naples, Florida)

Served bar and restaurant patrons and ordered drinks including beer, wine and liquor.

Increased number of regular customers by building rapport with new customers and providing the highest quality of service.

Took food orders from guests at the bar and recommended beverage pairings to accompany their dishes, boosted spending per ticket.

05/15-10/18 New Home Sales, GL Homes (Naples, Florida)

New home sales for GL Homes at Marbella Isles in Naples, Florida.

Worked with realtors and gave presentations to their offices and in our models.

Learned about the process of building a home from start to finish. 9-10 month process.

Attended Sales Training in Sunrise, Florida at the GL corporate office.

5/14-5/15 New Home Sales Counselor, Standard Pacific Homes (Naples, Florida)

Continually prospected for new customers through networking, referrals, realtor outreach and effective follow up.

Utilized competitive market analysis and other data driven tools to sell new homes.

Handled objections as necessary throughout the sales process and closing of the sale.

Sales leader in 2014 and 2015 at Bent Creek Preserve.

4/12-5/14 New Home Consultant, Lennar Homes (Ft. Myers, Florida)

Met and exceeded sales goals in 2012, 2013 and 2014

100% mortgage capture rate for UAMC in 2012.

Created a referral network to increase customer base with local real estate agents.

Reviewed plans with clients for new construction and provided options and features.

Provided financing and closing options for clients.

Created and implemented marketing plans to promote the community.

11/11-3/12 Sales Associate, Verizon Wireless Zone (Marco Island, Florida)

Provided wireless solutions to clientele by utilizing extensive knowledge gained from continuous market training.

Achieved top producing ranks in the region and consistently exceeding monthly goals by 200% of quota.

Expanded customer base through presentations, classes and collaborative marketing efforts

Responsible for inventory control and timely delivery of products

8/08-1/10 Supervisor, World Market (Estero, Florida)

Supervised a staff of eighteen full and part time employees.

Responsible for interviewing, training, direct supervision and continuous evaluations.

Managed inventory control, vender relations and shipping/receiving.

Attained labor budget and achieved profitability while maintaining budget.

7/05-3/08 Mortgage Broker, Florida Mortgage Team (Naples, Florida)

Responsible for developing strong relationships with Builders, Realtors, and Developers financing their clientele.

Joined NABOR (National Board of Realtors) and CBIA (Collier Building Industry Association) to expand relationships throughout Collier County.

Created unique marketing products broadening exposure to Florida Mortgage Team.

9/04-6/05 Sales Executive, LandAmerica Lawyers Title (Naples, Florida)

Established relationships with builders, realtors, and developers in order to finalize their closings.

Attended advanced sales training in Atlanta, Georgia.

Successfully increased profits gaining large accounts and servicing them.

Created joint ventures and alliances with several real estate and lending companies.

Skills

Efficient in Microsoft Excel, Word, PowerPoint, Publisher, Windows, Siebel, CRM and Internet.



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