Jose Rodriguez

ad1xnk@r.postjobfree.com

+1-787-***-****

Includes Lt. Typing 35 to 40 WPM (3000-Alpha & 3548 - Numeric), binding, faxing, copying, scanning, filing, Great communication skills. Customer service, Windows, Microsoft Office, Word, some word processing, Excel & Platinum Accounts Receivables software, Refilling Pitney Bowes postage meter & postage. FedEx, UPS, USPS, DHL Mailing software. Pitney Bowes DM525 / 575 Postal Machine Series(Monitoring balance, Monthly log & Control) Canon Image Runner Series 7105. KOFAX version 6.6. Setting up conference rooms, Fujitsu FI-5950 scanner. Ability to analyze and communicate contract and document related data effectively; ability to quickly learn new software; ability to perform comfortably in a fast-paced, deadline and detail-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.

Bilingual: Spanish/English

Authorized to work in the US for any employer

Work Experience

Office Services Associate I

The Millennium Group / Wework

06/21/2022 To 10/28/22

1) Duties include Receiving packages from FedEx Ground & Express, UPS, DHL, Amazon and any other courier.

2) Scan packages into tablet and store them onto shelves for clients to pick up

Receive mail from USPS. Count pieces of mail and sort the mail by clients and store the mail into client’s file for them to pick up. Then with the remaining mail I check to see if they need to be file or return to sender

3) Complete a daily log of all mail and packages received per day and at the end of the month have a tally of how many pieces by individual courier and total them up and add to monthly report and send to supervisor

AGCS-Allianz - Chicago IL

11/16/22 To Present

1) Receive mail from USPS. Count pieces of mail, stamp, pre-sort and divide by department. Then log count into production log sheet. Then deliver to corresponding parties or scan & upload to corresponding parties e-mail.

2) Receive incoming packages from USPS, FedEx, UPS, DHL, Amazon, ect . Log into Incoming log sheet and deliver to corresponding parties.

3) Deliver outgoing packages by USPS, FedEx, UPS, DHL, Amazon, ect . Log into Outgoing log sheet.

4) Look up incoming Claims information scan & upload to corresponding parties or departments. Log count into production log sheet.

5) Do routine run for 8 copiers on 4 floors. Check paper & ink level. Restock copier paper, check the office supplies for each copy center (8). Log count into production log sheet.

6) Pick up mail or packages from each copy center and prepare them for outgoing (USPS, FedEx, UPS, DHL) Log count into production log sheet.

7) Head to the Post Office to take outgoing mail or packages and stamp COM’S. Log count into production log sheet.

8) Help out with any other projects that come along.

Mailroom / Imaging (Child Support)

Alta Staff/Maximus - Chicago, IL

02/2019 to 06/17th, 2022

1) Ensures accurate and timely processing of incoming eligibility related forms and processing of mail.

2) Break down mail, prep, compile and sort documents for batch scanning.

3) Performs data entry / validate of information from documents as required into state system.

4) Coordinates data entry of returned mail.

5) Processes outgoing mail.

6) Analyzes and summarizes mailing data to produce mail reports that include trends of incoming mail and project spikes in workload for call center, mail room and data entry.

7) Performs other duties as may be assigned by management.

Mailroom / Imaging (Medicare & Medicaid)

Alta Staff/Maximus - Chicago, IL

04/2016 to 12/2018

1) Ensures accurate and timely processing of incoming eligibility related forms and processing of mail.

2) Break down mail, prep, compile and sort documents for batch scanning.

3) Performs data entry / validate of information from documents as required into state system.

4) Coordinates data entry of returned mail.

5) Processes outgoing mail.

6) Analyzes and summarizes mailing data to produce mail reports that include trends of incoming mail and project spikes in workload for call center, mail room and data entry.

7) Performs other duties as may be assigned by management.

Mailroom / Imaging (Medicare & Medicaid)

AppleOne / Maximus - Chicago, IL

04/2014 to 04/2016

1) Ensures accurate and timely processing of incoming eligibility related forms and processing of mail.

2) Break down mail, prep, compile and sort documents for batch scanning.

3) Performs data entry / validate of information from documents as required into state system.

4) Coordinates data entry of returned mail.

5) Processes outgoing mail.

6) Analyzes and summarizes mailing data to produce mail reports that include trends of incoming mail and project spikes in workload for call center, mail room and data entry.

7) Performs other duties as may be assigned by management.

Office Service Associate

Newmark Grubb Knight Frank - Chicago, IL

04/2012 to 03/2014

1) Picking up and delivery mail and corresponds to 3 different buildings, one being City Hall in downtown Chicago where I was stationed at. 2) Scanning, Copying & Binding •Delivery boxes of Xerox paper to 2 buildings located in downtown Chicago. 3) Filing and stamping court documents at The Daley Center 4) Adding postage to outgoing mail using the Pitney Bowes Dm525 / 575 Postal Machine Series or the Pitney Bowes Digital Postal Machine DM100i Series 5) Scanning documents in PDF to folders or E-mails using the Canon Image Runner Series 7105.

Apartment Painter

Ritchie Realty & Management Co - Northbrook, IL

05/2011 to 12/2011

Painting vacant apartments that are being rented out

General Office Service Support

Various Staffing Agencies - Chicago, IL 05/2009 to 5/2011 1) Filing documents or corresponds by alpha or numerical order in filing cabinets 2) Scanning, Copying & Binding 3) Answer phones / Relieving receptionist for lunch break or vacation 4) Accounts Receivables 5) CSR 6) Generate statistical reports 7) General clerical responsibilities

Customer Service Support Agent for LaSalle Bank Chicago

SYKES Enterprises, Inc - Chesterfield, MO

05/2008 to 10/2008

1) Customer Service - Answering phone calls from customers of LaSalle Bank

2) Answering questions about different account balances. (Checking, Savings, CD, Overdraft fees). Answering questions about different product packages between LaSalle Bank and Bank Of America.

Shipping/Receiving Assistant Mgr

Hermanos Rodríguez Wholesale - Vega Baja, PR

09/2003 to 04/2008

Contract Administrator for Time Share

Hyatt Developer Inc - Dorado, P.R.

12/2001 to 07/2003

Mailroom / Data Entry / Supply & Material Administrator

MCM Inc - New York, NY

08/1998 to 09/2001

Data Entry Clerk / Administrative Task

Temporarily Yours Personal/Access Temporaries, Inc - New York, NY

03/1994 to 08/1998

Adjuster/Creditor Island Finance of Puerto Rico - Manati, PR 01/1993 to 11/1993

Guest Services Clerk

Hyatt Cerromar Beach Hotel Of P.R - Dorado, P.R.

02/1981 to 12/1992

Education

High school or equivalent

General Equivalency Diploma – Dept. of Education Commonwealth of PR

June 1982 to January 1983

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